Julette Daley
I possess practical knowledge in the Import industry, Supply Chain Management and Tourism and Hospitality Management. Core competencies include but not limited to; Import logistics, material planning, material forecasting, inventory management, customer relations, project implementation, records management, HR project management, Quality Assurance, Quality Control, Developmental/Substantive book editing, Journalism.

Professional Experience

Crown Traders Feb 2017 – Current

Acquire & maintained my small business sales of average ten thousand US dollars per year which is largely dependent on face to face client interactions and calls.

Visucom Global – October 2019 -December 2019

Sales & Customer Service Consultant: Generate sales and manage customer inquiries and feedback

Kaluga Group May 2019 – June 2019

Management Trainee:

General training of complete restaurant operations on the floor, kitchen, bar, administrative and supervisory

Red Stripe, Kingston Jamaica. Feb 2002- April 2019

Planning Support – Material Planning & Import Department – June 2018-April 2019

Support material planning team and import clearance team in flow of end to end process of raw and packaging materials, permit approvals, demurrage management, reimbursements and records retention. Using Asycuda, SAP, SRM, ERP.

RMS Team Lead – Raw Material Stores (Secondment – May-August 2017)

Supervise a team of six persons to support the supply chain and inventory management of the stores

Act as HR Generalist – Within Other Core Functions (Projects) – Conduct Performance evaluation/reward recommendations/HR Interviewer – Sourcing Stores vacant function personnel’, SAP & SRM Project Facilitator/Trainer – Heicore Single Client changeover, Interviewer – (Internal) Red Stripe Culture Change Initiative

Data Entry clerk – Raw Material Stores 2013- 2018

Assist in supervising a team of three persons to support the supply of raw materials for planned production, while scheduling containers to mitigate against exceeding the demurrage budget. Prepares and manages data critical to audit compliance for GAR, CHARM, IAA, FSSC 22000, ISO 9001, ISO 14000 and LTA in Logistics. Act as stock controller for the area. Perform quality testing for all packaging materials and pass for production use.

Customer Service Representative Secondment, Nov. 2011 – Feb 2012

Manage the route to order process by liaising with sales team and customers for both domestic and duty-free spirits. Handle customer query and complaints.

Import control processor–Import & Planning, Feb 2002– May 2013

Facilitate the clearing of materials through customs {air and sea freight} while managing the demurrage budget $12m by scheduling the arrival of materials to site and maintaining the company’s compliance agenda for GAR, CHARM, IAA audits.

Act as material planner, planning and scheduling material according to production and sale demands for vacation cover 2004-2008.

Act as Import Coordinator vacation cover managing the logistics of port clearances 2009-2013.

Internship, Morgan’s Harbour Hotel – June 2010

●     Night Auditor

●     Front desk clerk

Records Intern – Titles Office Jamaica – High School Work Experience

Education

University College of the Caribbean

▪                      Associate degree in Tourism & Hospitality Management (2015)

▪                      Diploma in Human Resource Management (2005)

HEART NTA School Leavers Program 2002-2004

▪                      Certificate in Secretarial Skills

Professional training and Software Skills

▪                      Team Jamaica Certification

▪                      Certificate in warehouse management

▪                      Certificate in High Performance Coaching

▪                      Certificate in level one Microsoft Excel

▪                      Training Introduction to Computing & Microsoft Office

▪                      Training in inventory management

Greater Portmore High School                                                 CXC’s

▪          High School Certificate

▪          English Language

▪          English Literature

▪          Principles of Business

▪          Office Procedures

Red Stripe Engagement Activities & Awards:

Plant Safety monitor

Winner of internal food competition using a portfolio product– Baileys Pie

Hero award for building amazing relationships

Records Retention Champion

Program Assistant– Red Stripe Radio

Volunteer – D & G Foundation & Corporate Sales Initiative

Other Activities/Hobby:

Blogger

Restaurant food critic

Event Planner (Founder of at leisure club)

Writer (Poetry, Articles, short stories)

Beta Reader/Development/Substantive book editor