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Kathleen Kate L. Cajayon Personal Assistant - Retail Banking

Australia, Canada, New Zealand, UK
Microsof Office Applications

KATHLEEN KATE L. CAJAYON
Phone: 0956-699-4715

Email: [email protected]/ [email protected]

Permanent Address: #191 Purok 4, Usol, Jones, Isabela

Present Address: Bachelor St., Dubinan East, Santiago City, Isabela

CAREER OBJECTIVE

A graduate with proven communication and management skills. To obtain a position as a team- player in a people-oriented organization where I can maximize my knowledge and skills that may contribute towards the effective running of the organization.

SUMMARY OF SKILLS

Possess administrative experience in clerical works
Outstanding in communication and customer service skills
Ability to handle tasks in a high paced working environment
Good in time management and organizational skills
Multi-tasking skills with attention to details
Flexibility with strong interpersonal skills
Ability to work independently or as part of a team

TECHNICAL SKILLS

Highly skilled in Micro soft applications like Word, Excel, Access, PowerPoint and Internet Explorer.
Spoken and written language/ dialect
Filipino
English
Ilocano
Hangul (written)

EDUCATION

College:
University of La Salette Santiago City, Isabela

Bachelor of Science in Business Administration
Class of 2009

Secondary:
Jones Rural School Brgy. II, Jones, Isabela Class of 2005

 

WORK EXPERIENCE

Designation: Insurance Marketing Specialist Organization: Santa Monica Insurance Agency Inc.
Elite North Auto Cars Inc.

Department: Insurance

Duration:    August 22, 2018 to December 31, 2019

Duties and Responsibilities:

Monitor and request insurance policies for units that are for release and for renewal and computes insurance premiums.
Make monthly evaluation and renewal letters 3 months before expiry of insurance policies.
Print copy of insurance policy and discuss insurance coverage and value added services offer to clients/ buyer.
Monitor payments of insurance premiums and request for Sales Agent’s commission for cash payment of premium only.
Assist clients on their concerns regarding insurance and insurance claims.
Request for COC authentication.
Updates production monitoring every end of the day.
Make weekly renewal and month end report for vehicles insured.
Attend kapihan weekly, mancom monthly and annual business plan.

Designation: Sales Documentation Processor
Organization: Amicassa Process Solutions, Inc. (an Ayala Land Company) Department: Contract and Collation Support – Ayala Land Premier Duration:    February 16, 2017 to April 30, 2018

Duties and Responsibilities:

Prepares and print contracts such as Contract to Sell, Deed of Absolute Sale, Deed of Cancellation, etc.
Reviews all contracts prepared to ensure accuracy, to avoid re-work revises if necessary.
Monitors accounts due for contract preparation, releasing and notarization.
Performs other tasks that may be assigned from time to time which are necessary for the accomplishment of project responsibilities.

Designation: RAP Processor/ Front Liner
Organization: Amicassa Process Solutions, Inc. (an Ayala Land Company)

Department: Customer Service Desk – Ayala Land Premier

Duration:    January 2015 to February 14, 2017

Duties and Responsibilities:

Assigned the task of processing incoming lacking documents/ checks and update in system (excel monitoring, My Customer, SAP) on a daily basis.
Handled the task of coordinating with Sales department regarding deadlines of lacking documents on regular basis.
Was able to provide support in the process of reviewing of accounts that are for reservation or booking during surges.
Provide service to both external and internal customers
Reviewed executed contract file document to ensure that the information contained match up with the system.
Perform other tasks that may be designated by immediate superiors.

Designation: Communication
Organization: Amicassa Process Solutions, Inc. (an Ayala Land Company)

Department: Customer Service Desk – Ayala Land Premier

Duration:    May 2014 to December 2014

Duties and Responsibilities:

Creates standard letters (welcome, down payment reminder and forfeiture letters).
Process BIR forms of clients for TIN Verification.
Handles ordering/replenishment of office supplies.
Handled other essential and related duties as assigned by superiors.

Designation: Docket Custodian
Organization: Amicassa Process Solutions, Inc. (an Ayala Land Company)

Department: Customer Service Desk – Ayala Land Premier

Duration:    February 2014 to April 2014

Duties and Responsibilities:

Handles periodic filing of sales docket of reserved and booked accounts
Process sales docket of complete booked accounts for sending to Records Management and inform Sales Documentation to proceed with contract preparation
Handled other essential and related duties as assigned by superiors.

Designation: Front Desk Receptionist
Organization: Cagayan Valley Korean Language Tutorial Center Duration:    January 6, 2014 to February 8, 2014

Duties and Responsibilities:

Provide walk-in prospective customers including phone calls with a brief explanation of the products and services the company offers.
Prepares financial spreadsheets and perform light bookkeeping tasks.
Orders office supplies, files documents, make photocopies.

Designation: Production Clerk
Organization: Monte Alto Timber Resources Corporation (Alliance Sawmill Corporation) Department: Forestry

Duration:    March 3, 2010 to January 4, 2014

Duties and Responsibilities:

Perform general office duties such as typing, operating office machines, and sorting mails.
Update files and safeguarding organizational data and documents using logbooks and computer.
Assigned to check delivery receipt of logs/ lumbers.
Responsible in the preparation of lumber’s travel permit to be signed by DENR personnel.
Responsible in encoding reports and other needed documents to be submitted in DENR Regional Office.

Designation: Clerk Organization: Vispo-Med. Ent.
Duration:    July 2009 to December 2009

Duties and Responsibilities:

Update details on office equipment and medical supplies.
Assigned to help in medicine inventory every end of the week.
Responsible in cleanliness and orderliness of the working area.

REFERENCES

Available upon request

Kathleen Kate L. Cajayon
Applicant

Education

June 2005 to March 2009 Bachelor of Science in Business Administration at University of La Salette

Experience

August 22, 2018 to December 31, 2019 Insurance Coordinator at Sta. Monica Insurance Agency Inc.
February 24, 2014 to April 27, 2018 Documentation Processor at Amicassa Process Solutions Inc.
March 10, 2010 to January 26, 2014 Production Clerk at Alliance Sawmill Corporation