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Kerrian Foster-McGrath Quality Assurance Manager

Jamaica

Kerrian Foster-McGrath

Lot 722 Jean Marie Drive, Portmore Villas

Gregory Park, Portmore,

St. Catherine

Number: 876-276-8492

Email: [email protected]

 

CAREER OBJECTIVE
A position as a Management Executive that will enable me to use my skills and ability to adapt to any situation in a job that offers me an input in the development, improvement and advancement of the organization’s goals and achievements that will be of mutual benefit.

WORK EXPERIENCE

Concentrix Ja.                                                                                 Jul 30, 2018-Present

Quality Manager

➢     Develop action plans for low performers

➢     Overseas Training Department

➢     Client relations regarding Quality

 

Hinduja Global Services (HGS)                                                  Dec 2016-Jul 2018

Quality Analyst Lead/Assistant Manager

 

Xerox Naggo Head                                                                       Oct 2013- Dec 2016

Amazon Account

➢     Team Lead

➢     Quality Analyst/POC

 

Rogers Land Development Ltd.                                                 Jan. 2011- Dec. 2012

Admin and HR Assistant

➢     Meeting Schedules

➢     Document Control

➢     Internal and External Correspondence

➢     Attendance Register

➢     Group Phone Service Report

➢     Office Supply Report

➢     Employee Lunch Credit Report

➢     Plan Company Events

EDUCATIONAL BACKGROUND

University of Technology, Jamaica and University of West Indies, Mona                2005-2011

BSc. Of Science in Hospitality and Tourism Management

Vere Technical High School                                                                                       2002-2003

C.A.P.E

Lennon High School.                                                                                                   1997-2002

C.X.C., J.S.C., S.S.C., Rose Program

 

SPECIAL SKILLS/INTEREST

Playing the keyboard, cooking, baking, singing, listening various genre of music

and socializing

AWARDS RECEIVED

High School Diploma

Royal School of Music Certificate in Theory and Practical

Student of the year Award for 2002 and Valedictorian at Lennon High School

 

CAREER OBJECTIVE
To be employed within an organization wherein employee efficiency is highly valued, and a high degree of professionalism is placed as a hallmark; which will empower me to be an entrepreneur.

CAREER/ JOB INTEREST

Business Executive

SKILLS

Excellent written and oral communication skills

Good time management and organizational skills

Knowledge of computer applications

Ability to work on own initiative

Education

August 2005 to August 2011 BSc. Hospitality and Tourism Management at University of Technology, Jamaica

Specialized in Event Planning and Project Management