Mrs. Kim Smith-Davis
31 Mansfield Avenue
Washington Gardens
Kington 20
Cell #: 210-3893
email: [email protected]

OBJECTIVE

To develop my professional strength through work experience, while at the same time contributing to the growth and further development of the company.

WORK EXPERIENCE
Aeromar Logistics 2006 – 2011
(Data Entry Clerk/Jnr. Account Executive/Customs Broker Clerk)

• Answering the telephone and dealing with Customer queries and giving out the necessary information to customers
• Inputting Data in the computer and preparing entries for processing.
• Liaising with Customers via telephone and email RE: clearance of their shipments
• Gathering and preparing documentation for processing
• Contacting the relevant shipping agents and preparing pro-forma invoices to send to Customers for payment.
• Resolving issues/queries that may arise with Customers documentation.

Executive Partner 2012 – 2014
(Data Entry Clerk/Customs Broker Clerk)
• Inputting Data in the computer and preparing entries for processing.
• Liaising with Customers via telephone and email RE: clearance of their shipments
• Gathering and preparing documentation for processing
• Contacting the relevant shipping agents and preparing pro-forma invoices to send to Customers for payment.

Mairtrans Int’l. Logistics 2014 – 2019
(Customs Broker Clerk)

• Answering the telephone and dealing with Customer queries and giving out the necessary information to customers
• Inputting Data in the computer and preparing entries for processing.
• Liaising with Customers via telephone and email RE: clearance of their shipments
• Contacting the relevant shipping agents and preparing pro-forma invoices to send to Customers for payment.
• Resolving issues/queries that may arise with Customers documentation.

EDUCATION

Excelsior High School 1999-2004

School of Excellence 2008

QUALIFICATION GRADES

Mathematics 3

English Language 2

English Literature 2

Principles of Business 2

Principles of Accounts 3

(NVQ-J) CERTIFICATION

Food Preparation (level 1&2) Heart Trust NTA 2011-2013

Business Management Supervisory (level 3) Heart Trust NTA
2018-2019

Customer Care Heart Trust NTA
2019

ACHIEVEMENTS & INVOLVEMENTS
• Attained most dedicated worker for 2006 at Aeromar
• “Employee of the month” for the month of March 2009
• Member of the Police Youth Club in my community
• Placed second in the Police Youth Club Pageant for 2010
• I am presently the Church Clerk and Family Life Leader at my Church
PERSONAL ATTRIBUTES AND SKILLS

• Willingness to learn new skills that will improve the productivity and efficiency of the organization.
• Team player who works well with and motivates others to achieve the company’s goals.
• Pursues tasks to completion.
• Excellent communication and interpersonal skills
• Good knowledge of Customer Service Relation
• Computer literacy and proficiency
• Excellent knowledge of relevant computer systems and application
• Proficient in using the telephone

REFERENCES
Grantley Stewart 386-1310
(Elder of the Regent Street S.D.A. Church)

Kay-Ann Radlin 569-1969
(Basic school Teacher)