OBJECTIVE:
Seeking new challenges in the field of tourism or in the field of customer service where I can effectively utilize my skills and the commitment to perform quality work in a progressive organization that offers opportunities for learning and experience.
SKILLS AND CAPABILITIES
✓ Have the ability to work individually or within a team setting
✓ Able to accept any forms of feedback from the customers, co-employee and employers
✓ Possesses good interpersonal and communication skills
✓ Has keenness for learning, high-stress tolerance and commitment to work
✓ Has knowledge in tourism marketing
✓ Customer-Service driven
WORK HISTORY:
CEBU PACIFIC AIR
1Aviation Grounds Handling Services
Domestic Road, Pasay City
Ground Attendant (Customer Service Agent)
May 16, 2018 – present
EDUCATION PROFILE
Bachelor of Science in Tourism Management
Batangas State University
J.P Rizal Avenue, Batangas City
June 2013 – February 2018
SEMINARS and TRAININGS ATTENDED
Airside Safety Training
MIASCOR Training Center
March 13, 2018
Basic Ramp Handling Services Training
MIASCOR Training Center
March12, 2018
Dangerous Goods Regulation (DG CAT 9) Training
MIASCOR Training Center
March 14, 2018
Navitaire Skyport System Training
Cebu Pacific Bldg., Domestic Rd., Pasay City
March 19-20, 2018
Airport Standard and Procedures Training
Cebu Pacific Bldg., Domestic Rd., Pasay City
March 15-16, 2018
Health, Safety and Environment (HSE) Training
MIASCOR Training Center
May 2, 2108
CERTIFICATIONS
INDUSTRIAL SAFETY EXAM
Cebu Pacific Learning Management System
September 5, 2018
Emergency Response Procedures Exam
Cebu Pacific Learning Management System
September 5, 2018
Safety Management System:Level 1 Exam
Cebu Pacific Learning Management System
September 5, 2018
Basic Fire Safety Exam
Cebu Pacific Learning Management System
September 5, 2018
Aviation Security Training-Initial
Cebu Pacific Learning Management System
September 4, 2018
PERSONAL INFORMATION:
Gender: Male
Date of Birth: July 16, 1995
Place of Birth: Lobo, Batangas
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
Language: English, Filipino (Tagalog)
CHARACTER REFERENCES
Ariel Rufino
Duty Manager
Cebu Pacific Air
0998 590 0905
Jeffrey Camilon
Duty Supervisor
Cebu Pacific Air
0915 281 9471