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Lord Win Gusto Front Office Staff

UAE
Able to accept any forms of feedback from the customersco-employee and employersCustomer-Service drivenHas keenness for learningHas knowledge in tourism marketingHave the ability to work individually or within a team settinghigh stress tolerance and commitment to workPossesses good interpersonal and communication skills

OBJECTIVE:

 

Seeking new challenges in the field of tourism or in the field of customer service where I can effectively utilize my skills and the commitment to perform quality work in a progressive organization that offers opportunities for learning and experience.

SKILLS AND CAPABILITIES

 

✓ Have the ability to work individually or within a team setting
✓ Able to accept any forms of feedback from the customers, co-employee and employers
✓ Possesses good interpersonal and communication skills
✓ Has keenness for learning, high-stress tolerance and commitment to work
✓ Has knowledge in tourism marketing
✓ Customer-Service driven

WORK HISTORY:

 

CEBU PACIFIC AIR

1Aviation Grounds Handling Services

Domestic Road, Pasay City

Ground Attendant (Customer Service Agent)

May 16, 2018 – present

EDUCATION PROFILE

Bachelor of Science in Tourism Management

Batangas State University

J.P Rizal Avenue, Batangas City

June 2013 – February 2018

 

SEMINARS and TRAININGS ATTENDED

Airside Safety Training

MIASCOR Training Center

March 13, 2018

Basic Ramp Handling Services Training

MIASCOR Training Center

March12, 2018

 

Dangerous Goods Regulation (DG CAT 9) Training

MIASCOR Training Center

March 14, 2018

 

Navitaire Skyport System Training

Cebu Pacific Bldg., Domestic Rd., Pasay City

March 19-20, 2018

 

Airport Standard and Procedures Training

Cebu Pacific Bldg., Domestic Rd., Pasay City​

March 15-16, 2018

 

Health, Safety and Environment (HSE) Training

MIASCOR Training Center

May 2, 2108

 

 

CERTIFICATIONS

 

INDUSTRIAL SAFETY EXAM

Cebu Pacific Learning Management System

September 5, 2018

 

Emergency Response Procedures Exam

Cebu Pacific Learning Management System

September 5, 2018

 

Safety Management System:Level 1 Exam

Cebu Pacific Learning Management System

September 5, 2018

 

Basic Fire Safety Exam

Cebu Pacific Learning Management System

September 5, 2018

 

Aviation Security Training-Initial

Cebu Pacific Learning Management System

September 4, 2018

 

PERSONAL INFORMATION:

 

Gender: Male

Date of Birth: July 16, 1995

Place of Birth: Lobo, Batangas

Civil Status:  Single

Citizenship:  Filipino

Religion:  Roman Catholic

Language: English, Filipino (Tagalog)

 

CHARACTER REFERENCES

Ariel Rufino

Duty Manager

Cebu Pacific Air

0998 590 0905

 

Jeffrey Camilon

Duty Supervisor

Cebu Pacific Air

0915 281 9471

Education

2013/2018 Bachelor of Science in Tourism Management at Batangas State Univervity

Experience

May 16, 2018/present Passenger Service Agent at Cebu Pacific Air