MARIA TERRISA VIRINA PARAC

Dubai, United Arab Emirates | C: +971528656437 | [email protected]

Objective:

To obtain a responsible position that will be beneficial to me professionally and to the company.

Highlights:

• Highly skilled in providing prompt and friendly customer service.
• In-depth knowledge of operating cash register and maintaining cash drawer
• Well versed in performing monetary transactions such as giving and receiving change
• Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
• Knowledge of gift cards, travelers checks, food stamps, cash, checks, processing coupons, and refunds
• Proven record of processing exact and efficient sale and return transactions
• Able to maintain knowledge of current product location
• Dedicated and meticulous—high level of accuracy and attention to detail
• Computer: Skilled in MS Word, Excel and Outlook
• Able to answer telephone and perform light housekeeping tasks
• Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency,and credit card.

Work Experience:

Cashier/Finance Department  – Nov 2014 to Current

FAKIH IVF Fertility Clinic LLC – Dubai, UAE

• Greet and welcome the patients.
• Billing (Meditex) – General, Insurance and VIP
• Answering phone calls
• Auditing
• Checking the Insurance forms
• Preparing the surgery confirmation payment
• Preparing the refunds for all the cancelled packages
• Monthly checking for all the pending payments
• Monthly checking for all the rejections from insurance
• Promoting the packages
• Day closing Report

Customer Service Executive/Billing  – Oct 2012 to Oct 2014

DM Healthcare-Aster Medical Center – Karama, Dubai, UAE

• Greet and welcome the patients
• Billing, General and Insurance
• Answering phone calls
• Out Patient Registration
• Giving appointments
• Taking approvals
• Checking eligibility and verification for patient under Insurance
• Preparing the daily collections for all the doctor’s
• Preparing the schedules of the doctor’s and staffs
• Monthly monitoring of all the rejections from the insurance
• Promoting the packages
• Day closing report

Receptionist  – Nov 2011 to Apr 2012

(MSM) MegaServ Manpower & Gen Services Corp. – Real Bank (Main Office) – Quezon City, Philippines

• Greet and welcome the customers
• Receiving  the incoming and outgoing calls
• Receiving the direct and relay telephone and fax messages
• Maintain the general filling system and file all correspondence
• Provide word – processing and secretarial support
• Pick up and deliver the mail

Cashier (ATM) – Apr 2011 to Sep 2011

G4S Cash Solution Phil Inc. (BPI) Bank of the Philippines Islands – Pasig City, Philippines

• Packing of cash into ATM cassettes to all branches
• For count back of cash from returned ATM Cassettes

Private Assistant  – Jul 2009 to Jun 2010

National Housing Authority (NHA) Estate Management Department – Caloocan City, Philippines

• Meeting and greetings visitors at all levels of seniority
• Screening phone calls, enquiries and requests
• Dealing with incoming emails, faxes and post
• Organizing and maintaining diaries and making appointments
• Devising and maintaining office systems, including data management and filling

School Registrar – March 2010 to March 2011

Manchester United School – Novaliches Quezon City, Philippines

• Manage and monitor the student’s enrollment process
• Assist with the management of events and functions
• Supervise front office reception / administrative staff

Certifications:

• Medical Terminology Program, December 2013

DMH, Learning & Development Centre, Business Bay, Dubai

• Service Excellence Training Program, December 2012

DMH, Learning & Development Centre, Business Bay, Dubai

• Shine & Sparkle Professional Grooming Program, December 2012

DMH, Learning & Development Centre, Business Bay, Dubai

• Telephone Etiquette Training Program, October 2012

CHQ Boardroom, Business Bay, Dubai

• Nonverbal Learning Disabilities & Executive Function: Effective Assessment & Teaching Strategies, September 2009

Ateneo De Manila University, Philippines

• Personality Enhancement towards Human Resources & Communication Arts Development, January 2008

University of Caloocan City, Philippines

• Cultivation of Values Promoting Leadership & Good Governance, March 2007

University of Caloocan City, Philippines

• Essentials of Guidance & Counseling in Developing Social Competence, March 2007

University of Caloocan City, Philippines

Education:

• Bachelor of Science, Psychology  – 2010

University of Caloocan City, Philippines

•  High School Diploma – 2006

Tala High School, Philippines

Languages:

• English (Fluent)
• Filipino/Tagalog (Native Language)

References:

• Ms. Lady Templo

Medical Claim Processor

Mednet Insurance Company

Mobile #: +971507294698

• Mr. Arun Malikkandy

Unit In-Charge Pharmacist

DM Healthcare (Medicom 8)

Mobile #: +971527403458