C U R R I C U L U M   V I T A E

of

MARIA VICTORIA CRUZ HERNANDEZ

MEDICAL SECRETARY/PERSONAL ASST.T

Mobile no. +966 507-069-724

CAREER OBJECTIVES: Experienced individual versed in efficiently managing office procedures, inventory, customer relations and queries. To organized and efficient in providing administrative support functions and tasks.  Data entry for departmental staff.

EMPLOYMENT HIGHLIGHTS:

November 16, 2009 –                       :     Personal Assistant

May 15, 2020 (end of contract)          Prince Sultan Military Medical City

JCIA & CBAHI Accredited Hospital

CHS Nursing Department

Bldg. 43, ground floor, room no. 7

P.O. Box 7897 (S-786),
Riyadh 11159, K.S.A.

Telephone No.: +9661-477-7714 ext. 42536

Organizational Relationships:

Reports to:                 Head of CHS Nursing Department

Liaises with:               Senior Lecturers, Lecturers, Clinical Instructors and other staff.

Duties and Responsibilities:

Personally assists the Head of CHS Nursing Dept. and other senior members of the CHS Nursing Dept. by providing administrative and secretarial support.

Arranges all meetings chaired by the Head of CHS Nursing Dept. and undertakes all administrative functions such as preparing agendas, arranging venues, times, taking and finalizing minutes and distributing them, follow-up of meeting items as needed.

Receives and distributes all incoming and outgoing mail & supervises logging records.

Provides data entry and word processing service for senior departmental staff.

Implementation, maintenance and supervision of efficient office systems and filing systems to enable easy retrieval and ensure security of information.

Prepares correspondence as directed by Head of CHS Nursing Dept.

To answer the telephone calls promptly and courteously, taking and relaying accurate and complete messages.

Maintains the confidentiality of all documents of the CHS Nursing Dept.

Answers telephone enquiries, makes appointments, screens and processes visitors to the Head of CHS Nursing Dept. and other senior nursing staff.

Doing book binding for competency, student’s guide manual and also laminating.

Prepares requisitions for supplies to ensure smooth function of the department if the secretary is on vacation leave.

Collect the nursing student’s weekly attendance reports to send it to CHS Registration office & instructor’s weekly attendance reports from level coordinators to submit in CHS Academic Affairs if the secretary is on vacation leave.

Performs other duties as directed by Head of CHS Nursing Dept.

Portering work like sending the outgoing correspondence that address to other departments and all urgent outgoing memos for CHS.

May 31, 1995 – October 2, 2009     :     Secretary to Executive DON

Riyadh Care Hospital (Formerly Insurance Hospital)
JCIA Accredited Hospital

Nursing Administration

Organizational Relationships:

Reports to:                 Executive Director of Nursing (EDON)

Responsible for:        Secretaries, junior clerical staff

Liaises with:               Heads of Department, Senior Hospital Administration staff, Area Managers, Head Nurses

Duties and Responsibilities:

Personally assists the Executive Director of Nursing and other senior members of the Nursing Administration by providing administrative and secretarial support.

Arranges all meetings chaired by the EDON and undertakes all administrative functions such as preparing agendas, arranging venues, times, taking and finalizing minutes and distributing them, audio-typing, follow-up of meeting items as needed.

Prepares correspondence as directed by Executive Director of Nursing.

Supporting the Hospital in achieving/ maintaining Joint Commission Accreditation (JCIA).

Type the Department Policies and Procedures and ensures this is done before deadlines.

Receives and distributes all incoming and outgoing mail & supervises logging records.

Provides data entry and word processing service for senior departmental staff.

Implementation, maintenance and supervision of efficient office systems and filing systems to enable easy retrieval and ensure security of information.

Maintains the confidentiality of all documents of the Nursing Administration.

Answers telephone enquiries, makes appointments, screens and processes visitors to the Executive Director of Nursing and other senior nursing staff.

Supervises and trains secretaries and junior clerical staff, organizes their work and delegates as appropriate.

Prepares requisitions for supplies to ensure smooth function of the department.

Prepares Monthly Sick Leave Report.

Coordinates and processes annual leave and holiday schedules and requests of staff.

Facilitates the preparation of continuing education certificates.

Maintains Nursing unit Medical and Non-Medical par level inventory records.

Performs other duties as directed by Executive Director of Nursing.

June 6, 1990 – November 11, 1994:              Data Encoder

Saztec Philippines Inc.

Paranaque, Philippines

Main functions:

Provided fast, accurate data entry and word processing service for company.

Verified the data entry output.

Modified it after verification.

January 22, 1990 – May 15, 1990     :                   Data Encoder

Datascope Communications (Phils), Inc.

Mantrade, Makati, Philippines

Main functions:

Provided fast, accurate data entry and word processing service for company.

Verified the data entry output.

Modified it after verification.

September 08, 1988 –December 31, 1989   :       Data Encoder

Data Solutions, Inc.

Makati, Philippines

Main functions:

Provided fast, accurate data entry and word processing service for company.

Verified the data entry output.

Modified it after verification.

AWARDS:

Employee of the Month Award, Center for Health Studies (CHS), Prince Sultan Military Medical City, Riyadh, KSA, October 2013

Employee of the Month Award, Nursing Department, Riyadh Care Hospital, Riyadh, KSA, September 2006

WORKSHOP/ORIENTATION/TRAINING:

Infection Control Orientation Program, October 30, 2019, Prince Sultan Military Medical City, Riyadh, KSA

Facility Management & Safety Orientation Program, October 30, 2019, Prince Sultan Military Medical City, Riyadh, KSA

JCIA (Joint Commission International Accreditation) Training courses 2007-2008, Riyadh Care Hospital, Riyadh, KSA

Management for Health Professionals 2007-2008, Riyadh Care Hospital, Riyadh, KSA

Customer Service Workshop, 2008, Riyadh Care Hospital, Riyadh, KSA

ISO 9000 Orientation for Employees, March 2, 1994, SPI Training Room, Philippines

PERSONAL QUALITIES:

Ability to work calmly and in an organized manner even in high stress times.

Work without supervision and take the initiative when needed.

Able to work cooperatively with a multicultural team.

Effectively prioritize to ensure smooth flow of the area.

Ability to maintain high standards even in the most routine tasks.

Always maintain high ethical standards and professional confidentiality.

EDUCATIONAL  ATTAINMENT:

Associate in Computer              :                 Pamantasan ng Lungsod ng Maynila

Science                                                        1986 – 1988

Intramuros, Manila, Philippines

Secondary School                               :                     Jose P. Laurel High School

1982 – 1986
Tondo, Manila, Philippines

Primary School                                    :                     St. Joseph Elementary School

1976 – 1982
Tondo, Manila, Philippines

PERSONAL DATA:

Permanent Address                          :           Blk. 2 Lot 15 Catleya Street, Hauskon Homes,

Barangay Julugan VI, Tanza, Cavite 4108,

Philippines

Present Address                                :           Prince Sultan Military Medical City

CHS Nursing Department

P.O. Box 7897, Riyadh 11159, KSA

Email address                                    :           [email protected]

Mobile Phone                                    :           0507-069-724

Sex                                                      :           Female

Nationality                                         :           Filipino