MARIA MICHAEL
[email protected] | 9962117889
Skills Summary
• More than 8 year working experience in BPO supporting the Financial Operational
level.
• Good knowledge of Accounts Receivable and Payable,
• Strong analytical, problem solving and client interaction skills.
• Training new employees and getting them productive quickly.
• Ability to grasp new technical things quickly.
• Strong English communication skills.
• Basic knowledge in MS Excel and PowerPoint.
Education
MBA | 2008
• Master in Business Administration (Finance) with 63% marks from MNM Jain Engineering
College, Anna University, and year 2008.
BA | 2006
• Bachelor of Art in Economics with 57.5% marks from Loyola College, Madras University,
and year 2006.
Employers
• Worked for Accenture as Senior Financial Associate – Accounts Payable Process – April16 to June18
• Worked for Hewlett Packard as Financial Associate – Accounts Payable Process – Jun12 to Apr16
• Worked for Serco BPO as Senior Customer Service Executive –Commercial Finance – Sep10 to Mar12
• Worked for CAMS as Associates -Accounts Receivable Process – Jun09 to Jul10

Experience
Accenture Solution Limited
Senior Transaction specialist – Accounts Payable – Payments
• Team Management skills coupled with hard work and ability to train the colleagues.
• Good knowledge of the working & concepts of Accounts Payable.
• Substantial process knowledge in Vendor Reconciliation and payment
• Analysis to work for under pressure situation.
Job Profile: 13-Apr-2016 to 27-May-2018
• Reviewing invoice(s) and preparing the forecast file for future payments
• Handling the queries with the suppliers regarding the payment.
• Releasing the fund to the supplier in timely manner, resolving exceptional payments.
Hewlett Packard E-Business Service Limited
Financial Associate – Accounts Payable – Invoice Process
Job Profile: 16-Jun-2012 to 31-Mar-16
• Processing invoice(s) and handling issues related to that.
• Handling the queries with the suppliers which are raised by processors at the time of
processing the invoices.
• Preparing process note and exceptions which helps processor during their processing
of invoices.
• Responsible of finding the reasons for the rejected invoices made by the processors &
Handling those rejections with the suppliers to get the sufficient information for further
processing of invoices.
• Checking quality for the entire processed documents before payment run.
• Preparing all the Key performance indicator reports and status reports for every month.
And also responsible for sending those reports to client and corporate.
• Monitoring workflow and allocating work to team members to finish the work within the
SLA.
• Preparing Reconciliation of Accounts Payables.

Serco BPO Limited
Senior Customer Service Executive- Commercial Finance
Job Profile: 11-Sep-2010 to 03-Mar-2012
• Primary responsibilities include Work flow allocation.
• Carry out Quality Check & Assure overall quality and customer satisfaction of the
deliverables to the clients.
• Responsible for preparing the MIS Report for Sale Support and Debtor Research
Support.
• Responsible for any Issues faced by the Team Members with regards to Process.
• Coordinate with offshore and BDM, resolving customers queries.
Computer Age management Service Pvt Limited
Associate – AR Department
Job Profile: 14-Jun-2009 to 31-July-2010
• Customer master maintenance (AR), Validating the workflow & creating
new/amending the customer accounts in System Application.
• Fixing the credit period for the customers. Preparing Vendor Recon.
• Perform quality check on the newly created / amended customer master account.
• Verification of the statement received in Excel template or PDF document
Awards and Acknowledgements
• Offered “Best Performer” in Serco BPO.
• Offered Star Performer twice in HP and also awarded Kaizen for Process Improvement.
• Offered “Best Performer” in Accenture for Process Improvement.
Desire
• Analysis, Support and Tackle to work for under pressure situation, intend to
assist co-workers and easily mingle nature.
• Intend to improve knowledge in working process and sharing the thought
regarding decision making.
• Interested to work in overseas and know about foreign culture.
Declaration
• I am looking to expand on my skill set in forward thinking in an exciting
company. The facts given above are true to the best of my knowledge.