MARIE JAN NICOLE R. ASSEN

Block 1 Lot 16 Villa Las Casas, San Lorenzo South Subd.,

City of Santa Rosa, Laguna

09568054653

[email protected]

OBJECTIVE:

To excellently apply the knowledge and technical skills gained from work experiences and from the years of my study and be able to work with competence and efficiency.

EDUCATIONAL ATTAINMENT:

Polytechnic University of the Philippines                                                   June 2013 – May 2017

Bachelor of Science in Hospitality Management

Sta. Mesa, Manila

WORK EXPERIENCES AND ACHIEVEMENTS:

Shangri-La at the Fort, Manila

30th Street, corner 5th Avenue, Bonifacio Global City, Taguig,

1634 Philippines

High Street Café Server and Receptionists

September 2017- Present

·         Welcoming guest and leading them to their respective tables

·         Doing table layout for the reservations

·         Knowledge in Opera and TMS system

·         Doing opening and closing duties

·         Respond to guest inquiries and requests through emails, calls and personal in a timely, friendly and efficient manner

·         Ensure guest satisfaction throughout the meal service

·         Ensure serving station is well-stocked at all times

EDSA Shangri-La Hotels and Resorts (Practicum 2)

1 Garden Way, Ortigas Centre, Mandaluyong City, 1650, Philippines

FNB HEAT Service and Admin-Kitchen

December 2016- March 2017

Max’s Restaurant (Practicum 1)

Brgy. Balibago, Sta. Rosa City

Dining Staff

May 2015

SKILLS:

·         Excellent communication and interpersonal skill in English, both written and oral.

·         Ability to work under pressure and independently

·         Ability to work in a team

·         Always project positive attitude towards colleagues and guests

·         Knowledge of major computer applications: MS Word, MS PowerPoint, MS Excel, Opera System and Table Management System

·         Ability to work in different shifts and overtime

·         Can do multitasking and flexible at work

·         With great passion of giving service to the guest and people oriented

·         Efficiency and attention to detail, maintaining a keen sense of urgency at all times.

PERSONAL INFORMATION:

Age                    :           22 years old

Date of Birth      :           April 22, 1996

Place of Birth     :           Makati City

Religion             :           Born Again Christian

Height                :           5’2

Weight               :           48 kgs

Civil Status         :           Single

Citizenship         :           Filipino

Gender              :           Female

REFERENCES:

Kevin Paolo Hernandez

Outlet manager, High Street Café Shangri-La at the Fort, Manila

0917 109 7673

[email protected]

Nicole Romelyn Macapagal

Assistant Outlet manager, High Street Café Shangri-La at the Fort, Manila

0918 985 6840

[email protected]

Diana Simpelo

Service Leader-Hostess, High Street Café Shangri-La at the Fort, Manila

0927 257 5699

I hereby certify that above information is true and correct to the best of my knowledge.

Marie Jan Nicole R. Assen