MARSHA F. LACAMBRA
Blk 9 Lot 7 Carissa 2a Ext. San Jose Del Monte, Bulacan
Mobile No: +639457502091
Email: [email protected]
OBJECTIVE:
To join a successful and stable Company that provides the tools, development programs and advancement opportunities for continued career growth.
WORK EXPERIENCE:

Restaurant Manager

August 1,2018 up to Present

Maukas Food Inc. Goodah

Timog, Quezon City, Philippines

Restaurant Manager November 6, 2016 – April 10, 2018
Alaazzam Group of Company Twist Seef Mall
Manama, Bahrain
Responsibilities:
● Oversee the whole operation from the small to biggest details ● Providing excellent customer service
● Achieving the sales objectives of the company
● Hire and train quality employees
● Achieve the over all objectives of the Restaurant
● Inventory, daily, weekly and monthly
● Be a leader above your staff
● Monitoring the over all cost and budgeting
Restaurant Supervisor November 3, 2015 to October 30, 2016 Bagoong Club Resto Corp
Lazcano st. Tomas morato, Quezon City
Responsibilities:
● Oversee the whole operation from the small to big detailsOversee the whole operation from the small to biggest details
● Providing excellent customer service
● Achieving the sales objectives of the company
● Hire and train quality employees
● Achieve the over all objectives of the Restaurant
● Inventory, daily, weekly and monthly
● Be a leader above your staff
● Monitoring overall cost and budgeting

Store Manager May 20, 2012 to May 20, 2014
Marble Slab Creamery
Unit 194, PA-8, Porto Arabia, The Pearl Doha, Qatar
Responsibilities:
● Assign duties, responsibilities, and work stations to employees in accordance with work
requirements.
● Resolve customer complaints regarding food service.
● Train workers in food preparation, and in service, sanitation, and safety procedures. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
● Handling people/team building skills.
● Organizing and planning skills with the ability to plan and prioritize workload. Making schedule, duties and responsibilities of the staff.
● Motivating people to reach the sales target.
Balancing the consumables and wastage.
Making weekly and monthly inventory.
● Balancing the ordering for all items, double check specially the expiration date. Train the people how to deliver a good service.
Restaurant Manager September 2011 to February 2012
Stacy’s Dining Concept Inc. Capitol Green Street, Capitol hills Old Balara, Quezon City.
Responsibilities:
● Oversees and supervises daily operations of the restaurant;
● Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff.
Participates with operation management team to originate, plan, develop and implement long and short-term goals;
● Monitors integrity of restaurant operation and the provision of services;
● Delegates and oversees bartending, kitchen supervision and table service duties; ● Develops and implements advertising and marketing strategies for restaurant and banquet services.
● Resolves routine problems encountered in performance of work
assignments; Performs other related duties as assigned.
Store Supervisor October 2007 to December 2010
Costa Coffee
Emirates Leisure Retail Abu Dhabi, UAE

Responsibilities:
● Responsible for all aspects of the daily operation in the store including purchasing, organizing in store training and implementing task of staff,
problem solving, complaint.
● Maximize sales, manage weekly staff meetings, ensure the highest standard of customer service is adhered to, and ensure that the company brand standards are being implemented.
● Monitor sales, staff performance
● Control operations in accordance with company policies and
procedures Provide motivational advice to staff with regards to
products and services.
● Greeting and talking with customers getting feedback regarding both items offered on the menu and services to the customer
Barista March 14, 2007 to October 2007
Costa Coffee
Emirates Leisure Retail Dubai,UAE
Responsibilities:
● Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
● Provides quality beverages consistently for all customers.
● Takes responsibility to learn all aspects of the barista
position. Contributes to store profitability.
● Maintains Quality store operations.
Sales Person January 2006 to January 2007
SM Department Store
SM City Mall, Fairview, Quezon City Metro Manila, Philippines
Responsibilities:
● Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
● Maintain an awareness of all promotions and advertisements.
● Assist in floor moves, merchandising, display maintenance, and
housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Aid customers in locating merchandise.
● Communicate customer requests to management.
● Assist in completing price changes within the department.
● Participate in month-end year-end inventory and cycle counts.
● Assist in ringing up sales at registers and/or bagging merchandise.
Any other tasks as assigned from time to time by any manager.

Cashier/Waitress June 2003 to February 2004
Oodys Bar & Restaurant Greenbelt 2, Makati City Metro Manila, Philippines
Cashier/Waitress May 2002 to November 2002 CABALEN RESTAURANT
Robinsons Place, Ermita
Manila, Philippines
TRAININGS
Health and Safety Training
Certification- Barista Maestro Training
Lead Barista Training
FMC Web Client and Micros Training
Food & Beverage Services Training
Ice Cream Production & MSC Menu Making NC II Cookery
SKILLS:
Good Customer Relation Skills Knowledgeable in Micros and FMC Strong personality Skills
EDUCATIONAL ATTAINMENT:
College : National College Business and Arts
Bachelor of Science in Hotel and Restaurant Management
Bulacan State University
Bachelor of Science in Business Administration, Major in Entrepreneurship Vocational / Training:
ABS CBN Bayan Academy International School
NC II Cookery
Passed TESDA
PERSONAL INFORMATION:
Birthday: January 12, 1979 Nationality: Filipino
REFERENCE: If needed