Dear Ma’am/Sir

Good day! With 4 years of proven experience providing quality service in 5 star Hotel as a switchboard/telephone operator and 3 years working in BPO industry as a Call Centre Agent and now currently working in Iran Insurance Company as Customer Service Officer. I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications.
Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
This summary, as well as my resume, cannot adequately communicate my qualifications in-depth.
I look forward to meet you and to discuss why I would be an asset to your institution.
I am available to schedule an interview at your earliest convenience by phone or email.
Thank you.

Best Wishes
Mary Grace Custodio