Career Objective:

To serve in a responsible administrative position at a well-structured organization and successfully apply acquired managerial and interpersonal skills to enhance organization efficiency.

Career Summary:

IT support engineer, Computer Hardware system support and Data Center Facility (ICT) Huawei Certified Engineer with more than 05 years of troubleshooting and installing computer Hardware experience. Expertise in installing operating systems and software, overseeing internet facilities including E-mail. A remarkable experience 12 (Twelve) years of working in the renewable energy sector (Solar Home System, Mini, Nano grid, Rooftop Solar grid-tie and off-grid, ICS, Bio-gas Plant).

Professional Experiences:

Total Experience:  18.5 Years.

Digital Services Limited (Eco Systems Ltd).
Company Location: R#6, H#93, old DOSH, Banani, Dhaka.
Department: ICT Power (DCF), Mini Grid and Renewable Energy Project.

Project Engineer-IT Support (November 1, 2016 – Continuing)

Info Sarker Phase III Maintenance project:

Duties/Responsibilities:

·         Lead the team engaged in supervision of site survey, design & implementation for setup of site power system for IT infrastructure.

·          Work with the concerned officials of the Project, BCC, Institutions & other related agencies for implementation for the project of Info Sarker Phase III.

·         Communicate clear instructions to team members and manage the flow of day-to-day             operation.

·         Ensure collection and compilation of project related data for preparing quarterly, annual and periodical progress reports for information to all concerned.

·         Districts and Upazilas Data Center Facility Design including power and Huawei Rectifier Module installation.

·         Implementation and maintenance of Huawei Server Hardware and Server Rack, Online UPS (1Kva/10Kva/150Kva), Earthing etc.

·         Prepare Monthly working Report, Engineering Service Acceptance Report and Work Summary Completion Report and submit to Huawei Technologies (BD) Limited.

·         Create all invoice and submit to Huawei Technologies (BD) Limited.

·         Bill of Quantities (BOQ) Preparation.

(Operation- Solar Mini Grid.):

Duties/Responsibilities:

Planning, Design, Supervision, monitoring mini grid and renewable energy project.
Develop Marketing documents, presentations and sales profile.
Developing strong relationship with key customers and marketing channels.
Co-ordinate meeting, training and other campaign program.
Staff management and motivation.
Prepare all project related documents and presentation.
Ensure the customers satisfaction with after sales service.
Preparation of technical & commercial offers BOQ/BOM and bidding proposal.
Green Housing and Energy Limited.
Company Location: DIT Project, Road#07,

House#12, Merul Badda, Dhaka-1212.
Department: Renewable Energy.

Program in Charge-Operation (Solar, Bio gas, Irrigation, Mini grid). (July 16, 2016 – October 29, 2016)

Duties/Responsibilities:

Controlling, monitoring and supervising Division, Area and Branch offices, Program operation.
Monitoring sales, collection & servicing activities Mini grid, solar, bio gas, irrigation.
Develop Marketing documents, Presentations and Sales Profiles.
Developing strong relationships with key customers and marketing channels.
Report weekly, monthly to ED and Chairman.
Staff posting and Staff management. Motivation to all staff ensures their job responsibility.
Motivations to all staffs ensure their job responsibility.
Managing the strategic planning, market improving process.
Planning increase SHS sales and ensure 100% recovery.
Co-ordinate meeting, training & other campaign program from IDCOL instruction.
Relationship development with default customer to due and overdue recovery.
Manage the everyday operations of Program including sales, marketing, customer relations & care.

Centre for Mass Education in Science (CMES)

Road- 9/A, House#61. Dhanmondi R/A. Dhaka-1209.

Department:

Solar Home System (SHS) Program.

Program Manager (Sales, Service and Marketing): (June, 2015 to June, 2016):

Responsibilities:

·         Controlling, monitoring and supervising 1(One) Zonal office, 7/8 Area and 44 Branch offices, Program operation.

·          Monitoring sales & collection activities of at least 250-300 field forces.

·         Create new business opportunity and open new branch offices for Solar and ICS Sales increase.

·         Develop Marketing documents, Presentations and Sales Profiles.

·         Developing strong relationships with key customers and marketing channels.

·         Report weekly, monthly to ED and Chairman.

·         Controlling, monitoring and supervising Zonal, Area and Branch offices.

·          Staff posting and Staff management.

·         Motivation to all staff ensures their job responsibility.

·         Managing the strategic planning, market improving process.

·         Planning increase SHS and Improve System sales and ensure 100% recovery.

·         Evaluation of Customer performance, trends, forecasts etc and support to the clients.

·         Co-ordinate meeting, training & other campaign program from IDCOL instruction.

·         Relationship development with default customer to due and overdue recovery.

Solar Intercontinental (SOLARIC) Ltd.

Corporate Office

H#03, Road#08, Block-J, Bari Dara, Dhaka.

Deputy Manager (Sales and Servicing): (September, 2014 to May-2015):

·         Mini Grid, Nano Grid, 3G Solar system Sales, Service and Monitoring

·          Controlling, monitoring and supervising Sales and Service Department.

·         Managing the strategic planning, market improving process.

·         Planning and Implementing.

·         Evaluation of Customer performance, trends, forecasts etc. and support to the clients.

·         Relationship development with districts agent and create business opportunity.

Resource Development Foundation (RDF)

Program Office

House#14, Road #12, Shakhertek,

Mohammadpur, Dhaka-1207.

Zonal Office: Khulna, Barisal, Gazipur.

Zonal Manager (Sales and Marketing): (April, 2012 to August, 2014):

Controlling, monitoring and supervising staffs-320, 8 area offices and 44 branch offices.
Managing the strategic planning, marketing forecasting and reporting process.
Planning and support to the clients Solar Home System and Improve Cooking Stove.
Evaluation of Customer performance, trends, forecasts etc.
Report weekly, monthly to Program Office.
New area and Branch Office Open.
Staff posting and Staff management.
Grameen Shakti

Habiganj Region & Norshingdi Region

Habiganj Division.

Head Office: Mirpur-2, Dhaka -1216.

Regional Manager: (September, 2008 to March, 2012):

Planning and supervising sales & marketing of the organization.
Developing, Controlling, implementing, monitoring the projects of Solar Home System (PV), Improve Cooking Stove and biogas plant.
Controlling and monitoring of staffs and give them motivation for sales target fill up of Solar Home System (PV), biogas plant & improve cooking stove (ICS).
Managed regular sales and staff performance records.
Maintaining progress report of the project.
Co-ordinate meeting, training & other campaign program.
Branch Manager: (April, 2004 to August, 2008):

Ensure 100% Recovery and fill up the sales target per month.
Maintaining an effective monitoring Sales, Servicing & Marketing of the Branch.
Maintaining an effective relationship, the rural areas clients.
Relationship builds up with default customers.
Managed regular stock records.
 

J.S Computer Source (Sales and Service Center)

42/6, Ram Babu Road, Mymensingh.

Sales and Service Executive: (February, 2001 to December, 2003):

·         Troubleshooting and Installing Computer Hardware.

·         Installing computer operating system and software.

·         Implementing Virus Guard and managing IT resources.

·         Familiar with MS word, MS excel E-mail and Internet operations.

Education:

BSC in Electrical and Electronics Engineering—CGPA-3.56out of 4, 2014, America Bangladesh University (ABU), Dhaka.
Diploma Engineering (Electronics), First Division-2000. Mymensingh Polytechnic Institute, Bangladesh Technical Education Board, Dhaka.
SSC (Science), First Division-1997. Edward Institution Mymensingh, Dhaka Board.
Professional Certificates:

HCIA (HCNA)-Data Center Facility (DCF) from Huawei Technologies (BD) Ltd.
HCIP (HCNP)-Data Center Facility (DCF) from Huawei Technologies (BD) Ltd.
Online Cyber Security training completed and achieved certificate from Huawei Technologies Ltd.
Training Attended:

·         I have successfully completed the training on Staff Management, Office Management, Installation and Maintenance of Solar Home System held during 12-14, 16, July 2011 and I am a Certified Trainer under IDCOL SHS Program.

·         Management training workshop for all management program personnel organized by IDCOL, Dhaka (02-day training-2007).

·         Data Center Facility (ICT) Engineer by Huawei and certified engineer.

Language:

Bengali-Mother tongue.
English-Medium.
Computer Literacy:

Familiar with MS Word, MS Excel, E-mail and Internet operations.
Personal Information:

Father’s Name            : Ruhul Amin

Mothers Name            : Mrs. Farida Khatun

Permanent Address    : 67/1, Charpara 2nd Medical Collage Gate, Mymensingh

Date of Birth               : 25/10/1982.

Nationality                  : Bangladeshi by Birth.

National ID Card No. : 6125214284953

Marital Status             : Married.

Reference:

Engineer Md. Mustafizur Rahman                                  Md. Al-Amin

Executive Engineer                                                                                    Managing Director

B.A.U Mymensingh.                                                       Mind Touch Technology

Mobile:01716-515006                                                     Dhaka.

Mobile: 01777-765401.

(Md. Mukhlesur Rahman)