MELNIE GOOPIO BARING
CEBU CITY PHILIPPINES
+639666582137
[email protected]
PROFESSIONAL SUMMARY
I have been involved with the customer service sector for almost 5 years and I am pleased to offer a help in any firm you wanted. While a portion of my knowledge base is derived from a targeted education, my real-world experience has enabled me to develop true feel of how anyone should help one another. As this can be quite an aggressive industry, I am hoping to encounter a company that enables me to sharpen my skills along the way. Not only am I highly motivated and devoted to the needs of the customer, but I am also very eager to contribute to the success of the property as a whole.
PROFESSIONAL QUALIFICATIONS
• A focus upon branding, image and reputation.
• A Wealth of customer service experience.
• Knowledgeable in teaching for a quality learning.
• Caring and hospitality skills.
EXPERIENCE
August 2014 – October 2017 : Customer Service Representative at Eperformax Call Centers and BPO
• Online branding and marketing
• Client engagement
• Dealing with store account issues
April 2017 – May 2019 : Teacher – Tutor at Wordlywise Tutorial Center
• Active teaching
• Class management
• Different teaching styles
EDUCATION
• Naval State University in Naval Biliran, Philippines 2010 – 2014 : Bachelor in Elementary Education