3, SILVERCREST
ANGELORE SOCIETY
PESTOM SAGAR
CHEMBUR
MUMBAI– 400089
INDIA +91 9867109587
Objective
To secure a position that will lead to a lasting working relationship and harness my skills and over 09 years 10 months in inflight catering & 06 years 08 months of professional experience in areas of hospitality and customer services.
Work Experience
Saudi Arabia Airline Catering – KSA.
Worked as Junior Dispatch Officer from March 2013 to October 2017.
Job Role: Worked on desk 02 for foreign airlines maintaining DBL(Daily Booking List) , attending to airline customer calls for update on load from day to day, working on skyscope for LSG (Lufthansa) & Private Airline Service’s (VIP & Royal VIP) call through email/fax & SITA Telex.
Sky Gourmet Catering – Mumbai.
Worked as Team Leader from August 2005 to January 2013
Job Role: Supervising staff in operation area such as (tray layout, uploading of meals, following on kitchen production, setting up tray & meals trolleys for dispatching on airline Pax load requirements), updating Pax Load via SABRE system, ensuring smooth operations of work force.
M/s. Shaima & Partners LLC – Sultanate of Oman.
Restaurant Captain from December 2002 to February 2004
Job Role: Restaurant Captain with 100 covers in fine dine & monitoring Waiting staff and service . Attending to guests and customers, organizing & setting of ambience, co-ordinating with guests, ensuring of quality services, monitoring smooth flow of operations, maintaining high level of guest relations & customer satisfaction, billing.
M/s. Compass Catering Services WLL –Doha- Qatar.
Waiter from May 2000 to December 2001
Job Role: Worked as Waiter under supervision of Head Waiter, attending to guests requirements organizing & setting of ambience, coordinating with guests, ensuring of quality services, monitoring smooth flow of operations, maintaining high level of guest relations & customer satisfaction.
M/s. Sterling Catering Services – Qatar.
Assistant Waiter from February 1994 to November 1997
Job Role : Worked as Assistant Waiter at franchise outlet behind the counter service of TCBY (The Country’s Best Yogurt), taking orders delivery of food product as per customer request and quick service.
Skills
Working knowledge of computer, Word, Excel, Outlook Express.
Done a technical course in air-conditioning & refrigeration.
Education
SSC (Incomplete)
Government Recognized Diploma in Air-conditioning & Refrigeration.
Personal Information
Date of Birth: 12-10-1973
Marital Status: Divorced.
Passport No.: K6288131
Date of Expiry: 11-6-2022
Email: [email protected]
Languages Known: English, Hindi, Marathi, Konkani and Arabic.
Hobbies
Football, trekking, listening to music, cooking.
Reference
Will be submitted on request.
Worked on desk 02 for foreign airlines maintaining DBL(Daily Booking List) , attending to airline customer calls for update on load from day to day, working on skyscope for LSG (Lufthansa) & Private Airline Service’s (VIP & Royal VIP) call through email/fax & SITA Telex.
Supervising staff in operation area such as (tray layout, uploading of meals, following on kitchen production, setting up tray & meals trolleys for dispatching on airline Pax load requirements), updating Pax Load via SABRE system, ensuring smooth operations of work force.
Restaurant Captain with 100 covers in fine dine & monitoring Waiting staff and service . Attending to guests and customers, organizing & setting of ambience, co-ordinating with guests, ensuring of quality services, monitoring smooth flow of operations, maintaining high level of guest relations & customer satisfaction, billing.
Worked as Waiter under supervision of Head Waiter, attending to guests requirements organizing & setting of ambience, coordinating with guests, ensuring of quality services, monitoring smooth flow of operations, maintaining high level of guest relations & customer satisfaction.
Worked as Assistant Waiter at franchise outlet behind the counter service of TCBY (The Country’s Best Yogurt), taking orders delivery of food product as per customer request and quick service.