Photo

Michelle Riyanto Executive Assistant - CEO

Philippines LinkedIn Profile

Executive Assistant & Business Operations to the Country CEO & COO | June 17, 2019 – present Lazada E-Services Philippines, Inc. | www.lazada.com.ph

– Arranges complex daily schedule of the CEO & COO (expat)

– Provides daily business support to direct reports of the N-1s of the CEO & COO

– Compiles and distributes Minutes of the Meeting of the Weekly Management Meeting and Bi-weekly Meetings

– Attends and accompany CEO & COO to events and speaking engagements as needed

– Handles corporate membership application such as Fintech Alliance & Makati Business Club

[Promoted] Supervisor, Admin & Planning – Brand & Marketing | January 1, 2017 – April 8, 2019 Solaire Resort & Casino | www.solaireresort.com

– Supervised daily support operations of the department and plan the most efficient administrative, financial, planning and project management tools and procedures.

– Prepared, screened, captured, monitored and recommended administrative and financial transactions of the department – Prepared & consolidated all financial reports including Marketing Plan, Operating Expenses and Capital Expenditures of all divisions (Brand Admin, Brand Gaming, Brand Resort, Digital Marketing, Public Relations, Marketing Services and Entertainment)

– Led the project management tool to monitor, balance and execute in all departments as the central hub for all running projects

– Team Lead in emergency response in the department in coordination with Fire, Life, & Safety

Executive Assistant to the VP – Brand & Marketing | October 27, 2014 – December 31, 2016 Solaire Resort & Casino | www.solaireresort.com

– Prepared, recommended, submitted and implemented division’s Policies and Procedures.

– Act as point of contact between the Vice President, 7 Directors and internal/external clients

– Ensured and document all Team Members have complete all required training, know and understood company policies and procedures

– Spearheaded the division’s monthly Town Hall meetings & People Engagement programs

– Prepared and tracked Administrative Budget: CAPEX and OPEX – Monitored the inflow and outflow of goods and items, arrange for repair and maintenance of office equipment

– Petty Cash Fund Custodian of 7 departments
– Scheduler and Approver of Time and Attendance in MizziSoft system for 40 Team Members

Executive Assistant to the COO / Office Coordinator for Corporate Sales Group, Engineering & Construction Group & Customer Service Group | September 24, 2013 – October 20, 2014 National Book Store, Inc. | www.nationalbookstore.com

– Supervised the daily operations of the three (3) departments

– Created and presented status reports during the Weekly SBU heads meeting and Midyear Review

– Prepared the yearly sales targets for each handled department

– Did research, prioritized and followed up incoming issues and concerns addressed to the Department heads including those of a sensitive & confidential in nature. Determined appropriate course of action, referral or response. – Uploaded & submitted Daily Sales Report to Finance Department for profit generating departments.

– Prepared and released Memorandum from the Office of the COO

– Assisted the Chief Operating Officer in summarizing reports and implementing strategies & SOP.

Coordinator for Undergraduate Admissions | May 14, 2013 – September 20, 2013 De La Salle University Manila | www.dlsu.edu.ph

– Handled all Undergraduate Admissions (incoming 1st year college Students, 2nd Undergraduate and Transferees) of DLSU nationwide

– Coordinated with 52 testing centers all around the Philippines

– Coordinated with Academic Deans/Vice-Deans of the different colleges on the application and admission of the new students each term to review possible changes in respective course offerings of the different programs.

– Developed Undergraduate Admissions’ Standard Operating Procedures & conducted trainings to the DLSU Hub – Coordinated with Department of Education for the yearly Memorandum releases

– Prepared the Admission Calendar for three (3) semesters – Coordinated with Marketing Department for the development of giveaways & Admission Kits

– Coordinated with IT Department for development of DLSU Undergraduate website

– Prepared and presented Statistical Reports, Trimestral Reports and Annual Admission Data Profile reports for all UG-related activities

Executive Assistant to the Chief Operating Officer | June 13, 2012 – May 10, 2013 Primer Group of Companies | www.primergrp.com

– Compiled and distributed Minutes of the Meeting of the weekly SBU meeting, Monthly Business Review and Quarterly Business Meeting

– Consolidated sales targets of all retail companies

– Provided bridge for smooth communication between the Office of the COO and SBU heads. Demonstrating leadership to maintain credibility, trust and support

Education

2008-2012 Bachelor of Science in Business Administration major in Marketing Management at University of Santo Tomas