MOHAMMED HUSSAIN MOHAMMED NAUSHAD

Mobile: 0094755559750

Email:   [email protected]

Skype: Naushad20147

Colombo

Resume Application for the Position of an Exe Housekeeping Manager

Respected Sir/Madam,

I write to express my interest in your esteemed organization for the position of a “Exe Housekeeping Manager”. Therefore, I submit my resume application for the same.

PROFILE

Exceedingly result driven Hospitality industry Professional with more than 17 years of experience in Hotel/Restaurant industry. Possess excellent Leadership, Management, Supervisory and Peoples Management skills.  I have served as a Manager, Assistant Manager and Supervisor roles in the areas of (Housekeeping, Laundry department and F&B- Banquet) with different multinational organizations/Hotels in Sri Lanka & Middle-East and confident to make a valuable contribution to your organization’s future projects and initiatives.

KEY WORKING AREAS

Housekeeping & Laundry Management, Banquet Catering & Event Management, My experience and responsibilities may include but are not limited to interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

PROFESSIONAL TRAININGS

§  Manual Handling – Dubai

§  Customer Services – Dubai

§  Basic Food Hygiene – Dubai

§  Telephone Technique – Dubai

§  Train the Trainer – Dubai

§  Train the Trainee – Dubai

§  Boecker Food Safety – KSA

§  Food Safety Part 1 – KSA

§  Boecker L2 Basic Food Hygiene – KSA

§  Food Safety Part 2 – KSA

COMPUTER QUALIFICATIONS

·         Diploma in Computer Operator at I.R.E.T Computer – Institute ACAL System (PVT) – Sri Lanka

·         IT Computer Programmer Diploma, 1997 – 2000 at Gottatuwa – Sri Lanka

AWARDS & ACHIEVEMENTS

ü  Employee of the month certifications achieved

ü  Letter of Appreciation from General Manager

ü  MDP (Management Development Program)

Local Experience:                             Ramada Katunayaka (Sri Lanka)

Executive HK Manager from: 2018 December until Now

Constance Moofushi Hotel & Resort Maldives

Exe. Housekeeping Manager from: November 2017 until November2018

(Beach Villas -24, Water Villas-56, Senior Water Villas 30, Total-110)

Job Responsible:

·         Taking morning briefing of the staffs/ Making the Staffs allocation.

·         Giving Training for new upcoming Orientation work task.

·         Handling all the guest Complaints and resolving the Problems.

·         Handling the Housekeeping and laundry team/ Arranging Staff Duty Roaster.

·         Daily Report to Management/ Maintenance Update/Monthly Action plan

·         Making the Discrepancy Report for each shift.

·         Assuring that the Hotel Standard is always met.

·         Responsible for the Cleanliness of the guest rooms, corridors, all offices, and entire public areas.

·         Responsible for distributing the master keys in each floor

PROFESSIONAL EXPERIENCES

KEY SKILLS

Leadership Skills

Operational Management

Customer Services

Event Management

Communication Skills

Peoples Management

Multi-Tasking & Can do Attitude

PERSONALITY ATTRIBUTES

Passionate

Hardworking

Problem Solving

Positive Attitude

Flexible

LANGUAGES

English, Sinhala

Arabic

Tamil

Hindi

SCHOOL ATTENDED

G.C.E Ordinary Level -1997

COMPUTER SKILLS

Microsoft Office

PowerPoint

Presentations

PERSONAL DETAILS

M.H.M.Naushad

Date of birth: 19-11-1981

Nationality: Sri Lankan

Religion: Islam

Passport No: N3238258

Civil Status: Married

Mobile: 0094755559750

Azadea Company, Butcher Shop & Grill, Rawdah Branch

(Riyadh Pre-Opening) KSA.

Assistant Restaurant Manager from 01 February 2014 to 31 October 2017

Key Responsibilities:

·         FIFO/COGS/P&L/Daily Sales Target, Purchasing order

·         Set Cleaning Task FOH,BOH,Stewarding, Shop Cleaning audits, Chemical use

·         supplier dealings, Expiry, inventory controls, Maintenance & updates

·         Staff documentation (Training Certificate, Iqama, Health cards)

·         Daily mail correspondence, Accounting reports and HR Training Schedules,

·         Reservation Bookings, VOC, Customer Complain, Table visit

·         Staff attendance,vacation,medical leave update,Schedule (front & back of house)

RAGHDAN RESORT & SUITES –AL BAHA, K.S.A

Housekeeping & Laundry Manager In-Charge – 15th May 2013 to 5th Jan 2014

CITY SEASONS HOTEL DUBAI UAE (FOUR STARS)

Assistant Housekeeping Manager – 20th June 2012 to 10th April 2013

AL-HARTHYAH SHERATON HOTEL, MADINA, K.S.A (5 STARS)

Assist Housekeeping Manager (350 Rooms including 3 Banquet hall and 5 Outlets F&B Dept.(Opera and Fidelio Operating System) 26th Oct. 2007 to 12th June 2012

Key Responsibilities:

·         Haj/Umrah/Ramadan Room Allocating Pax for the group, room releasing on time, VIP Amenities, Maintaining the hotel standard, Laundry Operation

·         Train the staff, Schedule, General Cleaning & Pest control Schedule maintain

·         Maintenance updates, Chemical usage monitor, Laundry linen Inventory, Stocks

MAJESTIC HOTEL TOWER, BUR DUBAI (Four Stars)

F&B Head Waiter In-Charge – (La Terrace Restaurant, Lavazza Café, Room Service, Pool Side and Banquet Outdoor & In Door Catering) 4th March 2007 to 30th Sept 2007

JORMAND HOTEL APARTMENT, DUBAI (ELITE PROPERTY)

F & B Supervisor – June 1st ‘ 2006, to March 3rd’ 2007

Key Responsibilities:

·         Supervising of Three Hotel Apartment (Looking after Six Outlets Operation including Banquet in door & Out door Catering).

MILLENNIUM AIRPORT HOTEL, DUBAI, U.A.E. (Five Stars)

Night Shift in Charge in Housekeeping Dept. 28th Oct’ 2000 to Dec’ 2002

Waiter in Banquet and Coffee Shop Restaurant – January 1st ‘ 2003 to May 2003

Restaurant & Banquet Catering Supervisor (outdoor /indoor)

June 1st ‘ 2003 to Oct 30th’ 2005

Major Events Handled:

ü  IBO International Night Club (under banquets revenue)

ü  Swifts Coffee Shop under emirates stop over passenger 10000 plus Coves daily

ü  Rugby 7 world cup 2004 Tournament (1000 Pax) outdoor

ü  Dubai Air show staff party 2003(2,000 Pax)

ü  Emirates Adela Catering Staff Party 3 years (3,000 Pax)

REFEREES:

Mr. Roshan Perera

Hotel Operation Manager – Chandrika Hotel – Sri Lanka

Email: [email protected]

Mobile: 0094773718555

Mr.Lutfi Hejjazi

General Manager – Western Al-Harthiya Hotel-KSA

Email: [email protected]

Mobile: 00966502377608

I can be contacted on Mobile {00971526817766} or at E-Mail: [email protected] to arrange an interview. Thank you