Mohammed Abd Elghaany AHMED
Education:

·         University  : Moaatam Academy of Modern  Sciences .

·         Major : Information system management.

·         Graduation year: 2013.

EXPERIENCE:

1_Customer service at Vodafone company for 1 years.

2-sales representative at mobile shop

3_ back office agent at uber company.

4-account advisor at national bank of Egypt.

5-team leader at Etisalat Egypt company.

6-hr recruiter in Ecco outsourcing company.

Here is some information about my role, my main responsibilities and my achievements. Probably, I’ll show you some of my work duty.

1-listen to customers and answer their inquiries

2-handling the angry customer to be satisfied by solving their problem.

Commitment and knowing the process and the policy of the company.

Courses:

·         Master the Art of Body Language and Boost your Confidence Tutorial.

·         14-day English language fluency course.

·         American English Important Sounds for Perfect Pronunciation.

·         Microsoft Excel 2019 – Learn Basic Concepts of Excel.

·         Microsoft office.