NILENDRA THAPA
(Sales Expert)

Aloknagar,Minbhawan
Kathmandu, Nepal
Phone: 9801030641
E-Mail: [email protected]

Professional Summary
• To work in a company that suits my capability in the field that excels my practices & experiences where I can be creative & utilize my skills
• To secure a position towards career advancement and productivity.
• To make optimum use of my skills and capabilities in a reputable organization that will offer me a chance to grow and enhance my career opportunities.

Work History

Chaudhary Group (Nov 2017- Current Date)
Sanepa, Lalitpur
(Sr. Executive )

• Marketed LG Brand VRF to targeted audience at trade shows and events.
• Targeted prospects in other territories through careful research of competitor products, services and trends.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Built deep relationships with consultant, Architect, civil Contractor, stakeholders and business owners by constant visit with POP’s and coffee meet along with dinner programs
• Prepared sales presentations for clients showing success and credibility of Commercial Air conditioners

Techno Trade Pvt ltd (Sept 2016- Oct 2017)
Putalisadak, Kathmandu
(Product Manager)
• Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Targeted new markets and increased sales through proactive sales and negotiation techniques.
• Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
• Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
• Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.

Godrej Interio Kathamndu (Sept 2015 to Oct 2016)
New Baneshwor ,Kathmandu
(Showroom Manager)

• Worked with MD to determine key details for showroom, including light fixtures, flooring and accessories.
• Provided prompt, courteous service to every individual entering showroom.
• Supervised inventory and ensured that orders were placed immediately for items that were running low.
• Set goals for Sales Executive and provided support and motivation to help each achieve true potential.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Led and developed management team of 10 people
• Trained team members in successful strategies to meet operational and sales targets.

Civil Group of Company (Mar 2014 to Feb 2015)
Soalteemode, Kathmandu

(Dynamic Sales Officer)

• Educated clients on sales and buying processes and advised buyers on making decisions.
• Coordinated appointments to show marketed properties.
• Worked closely with clients to get appropriate loans, inspections and credit reports.
• Converted prospects to closed sales for clients
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, cold calling.and mails
• Created and implemented marketing plans to drive sales.
• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Delivered positive, effective sales presentations.

Furniture Gallery (Nov 2010 to Feb 2014)
Jawalakhel, Lalitpur
Sales Executive

• Greeted customers and prospects upon showroom entry.
• Maintained showroom catalog libraries, Products for customer viewing.
• Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
• Asked open-ended questions to ascertain what types of products or services customer required.
• Communicated value and position to sales team and developed tools to support selling process.
• Received incoming calls and messages and addressed or triaged phone requests.
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
• Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from furniture goods, protecting company reputation and loyal client base.

Four Seasons Ramesh Gallery (Oct 2008 to Aug 2010)
Karama, Dubai, U.A.E
(Sales Executive )

• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Furniture accesories and lighting products.
• Educated customers on promotions to enhance sales.
• Stocked merchandise clearly labeling items, arranging according to size or color, and preparing attractive displays.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Listened to customer needs and desires to identify and recommend optimal products.
• Assisted customers by answering questions and fulfilling requests.
• Issued receipts and processed refunds, credits, or exchanges.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

V.S.Niketan Boarding High School
Thapathali, kathmandu
SLC (HMG )

Campion Academy
Kumaripati, Lalitpur
High School Diploma (10+2)
Intermediate in Science

St Xavier College
Maitighar, kathmandu
Bachelor of Business Studies (BBS)

PRESENT ADDRESS : Aloknagar, Minbhawan, Ktm
NATIONALITY : Nepali
D.O.B : 1981 Oct. 09
PLACE OF BIRTH : Kathmandu Nepal
MARTIAL STATUS : Married
RELIGION : Hindu

Skills

• Application Software and Operating Systems (MS Windows 95/98/2000, MS Word, MS Excel, MS Power Point, Internet Server Management/E-mail applications
• Interpersonal communication , Customer Service, Negotiating skill ,management information System, Business networking, lead generation

All above-mentioned testimonials are true to the best of my knowledge and belief.

NILENDRA THAPA

References
• Sumit Agrawal (M.D )
Techno trade Pvt ltd
9851087991

• Bibek Gyawali (Sr. Manager)
Chaudhary Group
9841529788

• Pashupati Chaudhary (Sr. Manager)
Triveni Byapar
9808536783