Niña Rica Naval

Niña Rica Naval Front Desk Receptionist

Canada Niña Rica Naval

Accounting and BookkeepingCustomer ServiceEasily adapt new environmentSelf motivationVerbal and Written Communication

Highly organized with exemplary multitasking, time management and customer service skills. Good hands in using phone, computer, and office equipment. Willing to go extra mile to assist others and capable of handling task simultaneously while delivering service with smile.

Education

2013-2017 Bachelor of Science in Accounting Technology at Isabela State University

Experience

November 2018-current Front Desk Receptionist at Colliers International: • Politely welcomed arriving unit owners, filter incoming, outgoing guests and engaged in pleasant conversations.
• Promptly answered telephone, intercom and greeted callers enthusiastically.
• Volunteered to help with special projects, perform office duties on a temporary basis when needed.
• Immediately contacted housekeeping staff and maintenance department regarding unit issues, including property management and security to promote quick remediation.
• Received packages, mails and dispersed to unit owners.
• Facilitate gate pass and work permits, filter delivery and pull-outs.
• Provide information regarding amenities and policies. Manned function room especially during ingress and egress of event.
May 2018- November 2018 Loan Processor at AFPFC Multi-Purpose Cooperative: • Provide financial services like loan and savings for Armed Forces of the Philippines, active and pensioners.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Prepared documents for underwriting by verifying client income, pensions, credit reports and other information.
• Maintained long-term relationships with customers to provide best-in-class customer service.
• Looked over and approved various types of loans.
• Conducted info-drive outside the office to share our benefits and services to customers.
• Maintained and achieved the assigned target amount of loan every month.
June 2017-February 2018 BRAND AMBASSADOR at Acabar Marketing International Inc.-: • Offered the product of Samsung for customer who are applying for postpaid plan, discussed what are the benefits and advantage than the other product/brand.
• Engaged, interacts and build meaningful relationship with customer.
• Maintained an expert understanding of Samsung product.
• Focused in promoting and demonstrating the product by learning each specs to have a good sale and achieved the target amount of sales.
• Work in collaborative manner alongside store staff.