Curriculum Vitae: Nisaar Isaacs

PERSONAL DETAILS

Surname                                 :           Isaacs

First Names                            :           Nisaar

Identity Number                    :           781201 5128 08 6

Country of Birth                    :           South Africa

Citizenship                             :           South African

Marital Status                        :           Married

Language                               :           English (Fluent)

Afrikaans (Fluent)

Drivers License                      :           Code 8

Criminal records                    :           None

Health                                    :           Excellent

Hobbies                                  :           Reading, Swimming

Residential Address               :           23 Second Street

Maraisburg

1709

Telephone Number                :           082 410 3118 (Mobile)

Curriculum Vitae: Nisaar Isaacs

EDUCATION DETAILS

Education                               :           1999 Year

Higher Education                   :           MCSE

Institute                                  :           Boston Technology Campus

Course Undertaken                :           Microsoft System Engineer

(MCSE)

Subjects Passed                      :           A+ Certification

Networking Essentials

Window NT Workstation 4.0

Windows NT Server 4.0

Windows NT in Enterprise

TCP/IP

Internet Information Server 4.0

Last School Attended            :           Johannesburg Secondary School

1997 Year

Highest Standard passed        :           Matric

Subjects Passed                      :           English (Higher Grade)

Afrikaans (Higher Grade)

Mathematics (Higher Grade)

Business Economics (Higher Grade)

Economics (Higher Grade)

Accountancy (Higher Grade)

Major Strength                       :           Reacts positively to new challenges

Complete all tasks to the best of

My ability

Curriculum Vitae: Nisaar Isaacs

EMPLOYMENT HISTORY

Employer                                :           Bradeirense International Trading

Role                                         :           Network Administrator

Year                                       :           November 2014 – Present

Duties                                     :           Daily User Support

Implement Special Projects

Antivirus Administrator (Bitdefender)

Backup Administrator

Domain Administrator (Server 2012)

Administer CCTV system

Administer Time and Attendance

Sage Pastel support

Powerbi Report Writer

Employer                                :           Green-Nile Trading

Role                                         :           Technical Manager

Year                                       :           1 October 2011 to September 2014

Duties                                     :           Manage Online Store

Design all advertisements with Adobe

Manage 3 users

Provide daily IT support

Reason for leaving                  :           Company closed down

Employer                                :           Computer Project Services

Role                                         :           IT Field Technician

Year                                       :           1 March 2011 to 30 September 2014

Duties                                     :           Provide Printer support to all users on

Large HP MFP’s as well as Desktop

printers

Provide desktop support to users at

Remote sites with regards to Wi-Fi,

Microsoft Office and Email

Provide remote support to all users

Using VNC and TeamViewer

Server Support on Windows 2003

Reason for leaving                  :           Promoted to position in sister company

Employer                                :           Leapfrog Computers

Role                                         :           IT Field Technician

Year                                       :           1 February 2010 to 28 February 2011

Duties                                     :           Provide Printer support to all users on

HP, Lexmark and Brother desktop

Printers and MFP’s

Remote sites with regards to Wi-Fi,

Adsl and general software issues like

Microsoft Office and Email

Provide remote support to all users

Using TeamViewer as well as

telephonically

Server Support on Windows 2003/8

Reason for leaving                  :           Offered a permanent position

Employer                                :           Datacentrix

Role                                         :           Team Leader

Year                                       :           01 May 2010 to 2 July 2010

Duties                                     :           Manage a Team of 12 IT Technicians

Fifa Head Office

Reason for leaving                  :           Contract Ended

Employer                                :           Foundation for Professional

Development

Role                                         :           Senior IT Technician

Year                                       :           1 July 2009 to 24 December 2009

Duties                                     :           Provide Printer support to all users on

Large Toshiba MFP’s and HP desktop

printers

Provide desktop support to users at

Remote sites regarding office

Installations and Wi-Fi and ADSL issues

Provide remote support to all users with

Issues resulting from antivirus and other

Software related issues.

Attend to user queries when they have no

Connectivity

Norton Anti-Virus Administrator

Server Support on Windows 2003

Reason for leaving                  :           Contract Ended

Employer                                :           Datacentrix

Role                                         :           Travelling Team Leader

Year                                       :           11 May 2009 to 2 July 2009

Duties                                     :           Provide Printer support to all remote

Servicing the Fifa Confederations Cup

Provide desktop support to users at

Remote sites.

Reason for leaving                  :           Contract Ended

Employer                                :           Cyberstream

Role                                         :           Junior DBA/ Technical Support

Year                                       :           01 September 2008 to 27 March 2009

Duties                                     :           Database Administration (SQL)

Crystal report writing

Helpdesk/Support function

Authoring of user manuals

Long Term Goals                   :           To Gain Exposure, Experience as

Well as to enhance my IT Career

Reason for leaving                  :           The role was not fulfilling

Employer                                :           LJP Consulting

Role                                         :           Desktop Support Technician

Year                                       :           01 March 2008 to 13 September 2008

Duties                                     :           Desktop Support (Directors Executives)

AD Support on both Win2k & Win2k3

Exchange Support (Mailbox Maintenance)

Remote Server Support

PC and printer support

Antivirus administrator (Fsecure)

Backup Administrator (Netbackup)

Domain Administrator (Single Forest)

Long Term Goals                   :           To Gain Exposure, Experience as

Well as to enhance my IT Career

Telephone Number                :           (011) 575-0398

Reason for leaving                  :           Contract position, needed more stability

Employer                                :           IBM South Africa

Year                                       :           01 July 2005 to February 2008

Duties                                     :           Helpdesk role

Monitor customer servers using Tivoli                                                                       Monitor customer servers using AS400                                                                     Log calls for level 2 support using                                                                                     ISDM service centre

Log on to customer AS400 servers to                                                                        check system health and subsystem

Long Term Goals                   :           To Gain Exposure, Experience as

Well as to enhance my IT Career

Telephone Number                :           (011) 302-7019

Reason for leaving                  :           Opportunity to work abroad which never

Materialised.

Employer                                :           Compnent Information Technology

Role                                         :           Team Leader

Year                                       :           01 July 2004 to 30 June 2005

Duties                                     :           Outsourced to Sun International

Server Technician

Support a Compaq SAN in a cluster                                                                           Environment

Remote support using

Netmeeting, Terminal services and VNC viewer

Submitting and monitoring backups with

Arcserve

Investigate backup failures

Reason for Leaving                :           Head Hunted by IBM

Telephone Number                :           (011) 780-7403

Employer                                :           Score Supermarkets

Role                                         :           Team Leader

Year                                       :           02 May 2001 to June 2004

Duties                                     :           AS400 Operator, UNIX Operator                                                                             Windows Support

Antivirus Administration using                      Trend Micro as well as Norton’s

Backup and Restore using Netbackup                                                            Investigate backup failures

Active Directory Administration                                                                                Network & Desktop Support

Reason for Leaving                :           Career Growth

Telephone Number                :           (011) 625-2304

Reference                               :           Mr. Mike Bussey – Green Nile

Telephone Number                :           (011) 312-1670

Reference                                :           Mr. Salas Chota – CPS

Telephone Number                :           (011) 879 – 2000

Curriculum Vitae

OF

Nisaar Isaacs
 

Unit 8 Kingston Park

Old Pretoria Road

Halfway House

Midrand

P.O. BOX 6109,

HALFWAY HOUSE

MIDRAND, 1685

(O)011-879-2084

(F)086-511-3290

To Whom It May Concern,

It is an honour to write a reference letter for Nisaar Isaacs, who was a highly valued member of my team at Computer Project Services Pty Ltd.

When Nisaar joined our team, I was confident, that he would prove himself through his work, and he did just that. Nisaar is one of those guys who develops a talent for things he likes doing very quickly. This he proved by becoming one of our best technical support engineers in a short span of 3 months.

Nisaar’s biggest asset is his passion. When he is passionate about something, it shows in his approach to a particular task, as well as the final product. He wastes no time in learning what he thinks would benefit his skills. He is not the kind of person who is content with knowing ‘just enough’ to get by. He has a thirst for knowledge pertaining to his job and passion, and he ensures that he is constantly evolving.

Nisaar was well liked by his fellow team members and most importantly by the customers and users. His demeanour was always professional and he always put the customer and user first while at the same time not affecting his team.

Any organization that requires a focused, passionate technical support engineer who is well aware of changing trends in the field as well as related fields will benefit immensely from hiring Nisaar.

Should you require any more information about him, you may contact me at 083 652 0775 or [email protected].

Sincerely,

Salas Chota

IT Technical & Sales Manager

Computer Project Services Pty Ltd