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Nolan Justin Elpedes Customer Service Reoresentative

Cebu City Philippines
Effecient in using office 365 (wordEnglish proficient (writtenetc)Exceloral)

NOLAN JUSTIN L. ELPEDES

Laurel’s compound Rizal Street, Basak

Mandaue City, Cebu, Philippines

09298073111/[email protected]

 

PERSONAL PROFILE

AGE:31

CIVIL STATUS: SINGLE

CITIZENSHIP: FILIPINO

PLACE OF BIRTH: Hernani Eastern Samar

DATE OF BIRTH: 04-02-1987

SKILLS:

Communication Skills

Interpersonal Skills

Organization and Time Management Skills

Computer Literate

Goal Oriented Focus

Willingness to Learn

Objective:

To be able to further enhance and put into practice the skills, knowledge and attitude acquired in years of working in the BPO industry.

Abilities:

Productive in high volume, high stress, environment
Efficient in conveying empathy to others
Can deal with people’s behavior in a professional way
Efficient in multi-tasking
Proficient in verbal communication and listening skills
Collaborate in teams to produce quality reports.
Proven ability to understand and follow complex instructions to successful conclusions.

Employment History:

September 2016-Present

Concentrix Phils. (Formerly Convergys Phils.)

J Centre Mall, Bakilid Mandaue City

Education:

BS BIOLOGY

Leyte Normal University

Tacloban City , Leyte

2011-2015

SECONDARY EDUCATION:

Hernani National High School

Hernani Eastern Samar

ELEMENTARY EDUCATION:

Hernani Central Elementary School

Hernani Eastern Samar

Education

2011-2015 Bs Biology at Leyte Normal University

Experience

September 2016- present Customer Service Representative at Concentrix (formerly Convergys Phils.)

Cater to the needs and help customers resolve their product issues, assist on their purchases and providing options.