NOLAN JUSTIN L. ELPEDES
Laurel’s compound Rizal Street, Basak
Mandaue City, Cebu, Philippines
09298073111/[email protected]
PERSONAL PROFILE
AGE:31
CIVIL STATUS: SINGLE
CITIZENSHIP: FILIPINO
PLACE OF BIRTH: Hernani Eastern Samar
DATE OF BIRTH: 04-02-1987
SKILLS:
Communication Skills
Interpersonal Skills
Organization and Time Management Skills
Computer Literate
Goal Oriented Focus
Willingness to Learn
Objective:
To be able to further enhance and put into practice the skills, knowledge and attitude acquired in years of working in the BPO industry.
Abilities:
Productive in high volume, high stress, environment
Efficient in conveying empathy to others
Can deal with people’s behavior in a professional way
Efficient in multi-tasking
Proficient in verbal communication and listening skills
Collaborate in teams to produce quality reports.
Proven ability to understand and follow complex instructions to successful conclusions.
Employment History:
September 2016-Present
Concentrix Phils. (Formerly Convergys Phils.)
J Centre Mall, Bakilid Mandaue City
Education:
BS BIOLOGY
Leyte Normal University
Tacloban City , Leyte
2011-2015
SECONDARY EDUCATION:
Hernani National High School
Hernani Eastern Samar
ELEMENTARY EDUCATION:
Hernani Central Elementary School
Hernani Eastern Samar
Cater to the needs and help customers resolve their product issues, assist on their purchases and providing options.