Cabalfin, Pamela M.

Sitio Son-Oc Salinas Drive Ext. Lahug, Cebu City

09423917736

Email Address:  [email protected]

AGE : 26 years old

GENDER : Female

CIVIL STATUS : Single

PLACE OF BIRTH : Cebu City

DATE OF BIRTH   : October 14, 1992

LANGUAGE : English, Filipino and Cebuano

HEIGHT : 4’11

WEIGHT : 62kgs.

OBJECTIVE : To go beyond expected excellence  and competence while learning new best practices that  enables me, as well as the company to grow      while meeting your company’s goal.

EDUCATIONAL ATTAINMENT

PRC exam                    :           Licensure Examination for Teachers ( board passer)

SPECIAL TRAINING    :            Abellana National Highschool Evening Opportunity (Bread and    Pastry NC2 holder)

COLLEGE : University of Cebu (Main)

SECONDARY : University of Cebu (Main)

ELEMENTARY : Lahug Elementary School

INVOLVEMENT/AFFILIATION

· UC – Undefined Student Teachers member

· Samahang Sipnayan Incorporated

· University of Cebu Arnis Team member

· Cebu City Sports Commission Grassroots Training Program (trainer)

WORKING EXPERIENCE

Ø Firstsource Solutions Limited Mortgage/Internet banking webchat agent 05/22/2017 – present

Ø 3 years & 2 months eChat Customer Care representative 2 in Convergys 11/20/13- 01/14/2017

Ø 7 Weeks teaching in University of Cebu Highschool Department- July 1 to Aug. 16 2013

Ø 5 Weeks teaching in Apas National Highschool – Aug.27 to Sept.27 2013

Ø Volunteer Arnis instructor in University of Cebu Lapu-lapu Mandaue Campus- October 2012

Ø Volunteer Trainer in Cebu City Sports Commission Grassroots Training Program- May 20121-2012 summer class

SKILLS AND CAPABILITIES

· Have a good English communication skills, both in written and in oral

· Have good interpersonal abilities

· Can work with less supervision

· Can handle stress in work

· Knowledgeable in MS Applications

· Have a high sense of responsibilities

CHARACTER REFERENCES

Karla Crystal Doquiatan –> Greenwire Quality Analyst/Ayala Business Park, Cebu City Philippines

Baby Rondez –> Firstsource Solutions Limited Executive Team Leader/ 3rd flr. Skyrise 1 IT park, Cebu City Philippines