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patrick odenyo Restaurant supervisor

Kuwait
• Strong organizational and detailed oriented skills • Well regarded for interpersonalwritten and oral communication skills • Effectively handle multiple tasks simultaneously • Independent work in minimal supervision and contribute to a team.

Experience     Feb 2019-Up to date  Jani restaurant supervisor at Royal Victoria Kuwait:

Jan 2014-Dec 2018  Caffe Bazza Restaurant supervisor  Amal holding company Kuwait:                                                                                Trainning of the new staffs and overseeing the enitre restaurant operation.Incharge of daily operation and making sure the customer satisfaction is achieved.Supervising the team shift and making sure guest complains and solved.Making weekly schedules,opening and closing the daily sales report.

Mar 2012-Dec 2013  Jones the grocers restaurant Head waiter Qatar:

Greating and escorting guest to there tables. Taking customers orders and delivering the foods and the beverages.Responding effectively to the customers  questions and complains..Making menu recommendations ,answering questions and sharing additional information with restaurant patrons.Carrying dirty plates,glasses and silverware to kitchen for cleaning.Communicating order details to the kitchen staffs.Informing customers about the days specials.

Mar 2009-Dec 2011  Dean and Deluca Restaurant Waiter Alshaya Qatar:

. Up-selling additional products when appropriate.Building strong and effective relationship with the customers in order to maximize sales.Take accurate food and drinks order using POS ordering software. Assisting the guest in taking orders.Arranging the table setting and maintaining a tidy dinning area.

Feb 2007-Dec 2008   La Notre Restaurant  Azadea company Waiter Qatar.

Manage,control and organize the assigned service station.Managing the restaurant reservation and the seating requirements.Serving food and beverage efficiently and in a courteous manner. Ensuring the mis en plus of all the area are set and ready for the day operation.

 

Education

JAN 2005 TO JULY 2006 Diploma in customer care management and front office operation. at Mombasa university

Business law,Sales and marketing,Information technology management,Public Relation,Cost and management accounting,Business administration.

Mar 2019 to December 2019 Certificate in Computer Secretariat at International Computer science and Administration

Ms Excel, Ms Word and Power point