Experience Feb 2019-Up to date Jani restaurant supervisor at Royal Victoria Kuwait:
Jan 2014-Dec 2018 Caffe Bazza Restaurant supervisor Amal holding company Kuwait: Trainning of the new staffs and overseeing the enitre restaurant operation.Incharge of daily operation and making sure the customer satisfaction is achieved.Supervising the team shift and making sure guest complains and solved.Making weekly schedules,opening and closing the daily sales report.
Mar 2012-Dec 2013 Jones the grocers restaurant Head waiter Qatar:
Greating and escorting guest to there tables. Taking customers orders and delivering the foods and the beverages.Responding effectively to the customers questions and complains..Making menu recommendations ,answering questions and sharing additional information with restaurant patrons.Carrying dirty plates,glasses and silverware to kitchen for cleaning.Communicating order details to the kitchen staffs.Informing customers about the days specials.
Mar 2009-Dec 2011 Dean and Deluca Restaurant Waiter Alshaya Qatar:
. Up-selling additional products when appropriate.Building strong and effective relationship with the customers in order to maximize sales.Take accurate food and drinks order using POS ordering software. Assisting the guest in taking orders.Arranging the table setting and maintaining a tidy dinning area.
Feb 2007-Dec 2008 La Notre Restaurant Azadea company Waiter Qatar.
Manage,control and organize the assigned service station.Managing the restaurant reservation and the seating requirements.Serving food and beverage efficiently and in a courteous manner. Ensuring the mis en plus of all the area are set and ready for the day operation.
Business law,Sales and marketing,Information technology management,Public Relation,Cost and management accounting,Business administration.
Ms Excel, Ms Word and Power point