Percival Virtudazo Aguilo

Mobile No (Philippines): +639183677292; +639157726680

Mobile No (Mongolia): +97688721556

Email Address: [email protected]

Driver’s License No: MO2-16-000911

Skype ID: peewee_kissif

Notice Period: 1-Month Notice

Career Objective: Seek to work in an environment that will challenge my experiences further, while allowing me to contribute to the continued growth and success of the organization.

Job Experiences:

NOMIN SUPERMARKET, ULAAN BAATAR MONGOLIA

(JUNE 19, 2019-PRESENT)

SERVICE MANAGER

-To improve service quality and standards, train employees and make them skilled, to a custom day-to- day operations and monitor its implementation.

-Maintain and oversee proper daily operations in the store, implementing merchandise policy.

-Implementing an integrated management system, ISO standards.

-Conducting a research aimed to establish service etiquette which are fully complied with with the company needs and to meet the standards of International service standards and focus on its implementation.

FARMSET LIMITED, PAPUA NEW GUINEA

(MAY 23, 2016-FEB 17, 2019)

RELIEVING MANAGER

-Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.

-Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

-Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.

-Partner with HR to maintain office policies as necessary.

-Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.

-Responsible in managing cashiering department (POS Transactions, Cash Till, & Banking).

-Responsible for the overall operations if the branch manager is not around and results of the store to maximize profit, achieve business effectiveness and deliver quality customer service.

-Strategically managing warehouse in compliance with company’s policies and vision.

-Setup layout and ensure efficient space utilization for display and storage (Chemicals/Fertilizer/Generals/Machinery/Parts/Stockfeeds-Agricultural Goods).

-Manage stock control and reconcile with ATTACHE’ data storage system.

-Produce reports and statistics regularly (IN/OUT status report, dead stock report, etc.)

SELF-EMPLOYED, PHILIPPINES

(APRIL 1, 2014 – MAY 22, 2016)

-Assisting in managing family business-CATCHE Auto Repair Shop.

-Starting my own in-house business accepting orders for cakes and pastries.

-Responsible for purchasing, shipping, and maintaining social media account for ordering.

GIANT SUPERMARKET, SINGAPORE

(JUNE 19, 2008 – MARCH 31, 2014)

TEAM LEADER – FRESH FOOD (Produce/Meat/Seafood/Deli/Dairy/Bakery)

-Handling selling operations and assist store manager in targeting sales profit by implementing good merchandising, 100% customer service level, purchasing, receiving, and cashiering.

-Assist the store manager in targeting sales profit.

-Manage merchandise in terms of range of assortment, display, quality and freshness, inventory control, pricing, service, and sales management.

-Properly supervise, ensure training and effectively motivates all selling personnel inside/outside

-Properly secure all merchandise from shrinkage and pilferage

-Assist the store in controlling operating expenses (OT, light, water, supplies)

-Initiates projects and activities that will help generate or improve sales

-To lead, train & develop staff in the department.

ROBINSONS SUPERMARKET, PHILIPPINES

DEPARTMENT HEAD – FRESH FOOD (Produce/Meat/Seafood/Deli/Dairy/Bakery)

(JANUARY 8, 2004 – JUNE 22, 2008)

-Conceptualization and effective implementation of business strategies to achieve sales targets with full profit.

-Ensure proper maintenance of merchandise based on standards.

-Ensure 100% Customer Service Level (CSL) on Selling Floor by suppliers

-Prompt feedback and coordination with suppliers regarding status of deliveries

-Efficient monitor and analysis of stocks replenishment details

-Ensure that the department observes good-housekeeping at all times

-Ensure that the department properly implements promotional activities

-Ensure that the department at all times renders excellent customer service.

-Gather, analyze and develop customer services initiatives to address customer feedback and concerns.

ASSISTANT RECEIVING SUPERVISOR

(NOVEMBER 8, 2003-JANUARY 7, 2004)

-Implement inventory control standards.

-Responsible for the proper and consistent implementation of all receiving policies and procedures.

-Ensure that all items received and released from receiving department are properly accounted for.

-Warehousing management and supervisory with selling operations. Responsible for the final inventory and receipt of stocks using the 4c6 JDA MMS (Merchandise Management System). Performs the necessary updates of all existing SKU (Stock Keeping Unit) in the store.

LOGISTIC STAFF/RECEIVER

(JULY 8, 2003-NOVEMBER 7, 2003)

-Administrative clerical, documentation, and encoder responsible for the final receipt of stocks (in terms of quantity) using the 4r5 JDA MMS software program.

-Responsible for the actual receipt of stocks in terms of quantity and   quality. Ensures the existence of SKU (Stock Keeping Unit) and updates in the 4r6 JDA MMS (Merchandise Management System).

Educational Background:

College 1997-2003 Bachelor of Science in Computer Engineering

Liceo De Cagayan University

Carmen, Cagayan De Oro City 9000

Philippines

Secondary 1993-1997 Saint Michael’s College

St. Mary Tibanga, Iligan City 9200

Philippines

Elementary 1986-1993 Saint Michael’s College

St. Mary Tibanga, Iligan City 9200

Philippines

Skills:

Retail Merchandising Attache’/Manhattan Scale / Letus Oracle / JDA MMS AS 400

Retail Purchasing PC Architecture

Inbound & Outbound Logistics Conducting Research Studies

Warehousing Planning and Organizing

Customer Service Oral Presentation Skills

Computer Literate (Windows Based) Communication Skills

MS Office Applications Administrative/Clerical

Seminars/Trainings Attended:

Course Name
Institution
Completion Date
Mind Forum
Nomin Holdings Co. LTD. Mongolia
21-Jan-20
Food Hygiene for Food Handlers
National Environment Agency Singapore
Nov-13
Performance Management Training
Coldstorage Singapore
Feb-09
Customer Service-Our Edge
Regional Training Center Singapore
Aug-08
New Executive’s Day
Regional Training Center Singapore
Aug-08
Perform Point of Sales Operations Training
POS Training Center Singapore
Jul-08
Fresh Beginning
Coldstorage Singapore
Jul-08
Follow Food and Beverage Safety and Hygiene Policies and Procedures
Singapore Workfoce Skills Qualifications
Jul-08
Managing Customers Emotions
Coldstorage Singapore
Jun-08
Customer Service Program
Robinsons Supermarket Philippines
Oct-06
Team Building and Providing Customer Service Orientation
Robinsons Supermarket Philippines
Sep-04
Virtual Hosting Using Linux OS
Liceo De Cagayan University
Feb-03
INTRANET
Liceo De Cagayan University
Sep-02
On-The-Job-Training on Electronics and Communication System
Misamis Oriental Telephone System
Jun-02
Personal Data:

Name: Percival Virtudazo Aguilo

Address: Zone 1 Bartolome Street

Barangay Santo Rosario

Iligan City 9200

Lanao Del  Norte, Philippines

Passport No: Philippine Passport P3343946A

Age:  39

Sex: Male

Marital Status: Single

Birthdate: November 25, 1980

Birth Place: Iligan City, Philippines

Nationality:   Filipino

Religion: Roman Catholic

Father’s Name:   Procopio Agulio, Jr. Occupation: Businessman

Mother’s Name: Carolina Aguilo                 Occupation: Housewife

Sister’s:                Catherine Aguilo                               Occupation: Unemployed

Cheryl Aguilo                 Occupation: Unemployed

References:

Byambasuren Amarjargal

HR Manager

Nomin Holding Co.. LTD.

Khan-uul District, Chinggis Avenue

Ulaanbaatar 17042, Monggolia

PO Box 210136, Box 2316

(+976) 18002888

(+976) 89885504

[email protected]

[email protected]

Lorelie Calasan

HR Manager

Farmset Limited

Airport Road

PO Box 75Goroka EHP

Papua New Guinea 441

(+675) 72599049

(+675) 5321955

[email protected]

Patricia Tan

Human Resource Specialist

Giant Supermarket

21 Tampines North Drive 2 #03-01

Singapore 528765

(+65) 68918000

[email protected]

Maria Theresa S. Llamas

Assistant Vice President

Human Resources

Robinsons Supermarket

110 E. Rodriguez Jr. Avenue, Libis,

Quezon City, Philippines

(+632) 6350751 to 64

(+632) 6318304 to 05

[email protected]