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Quennie Mae Pangcoga Passenger Service Agent

Cotabato City, Philippines
Computer LiterateCustomer Service

QUENNIE MAE VALDEZ PANGCOGA
R.H.9 Urban Poor Virgo Subdivision Cotabato City
+639751571213 or [email protected]

May 23, 2019

The Manager

Dear Madame/Sir;

I’m writing to apply for any position, as advertised on your website careers page. I have three years of experience as Passenger Service Agent of Philippine Airlines under MacroAsia Airport Services Incorporated, and I believe that I am ready to move up to new company environment.

During my time at Young Living, I was given the responsibility as Customer Service Agent in airline industry. As I grow and learn being good service provider and maintaining good communication to every not just for the passenger but also to my co-worker, because engagement has become an important metric.

I believe my background and qualifications would make me a perfect fit for your organization. My resume provides more details about my experience and accomplishments. I look forward to the opportunity to meet and discuss how my strengths can be asset to your team. Thank you for your time consideration. Please feel free to contact me via phone or email.

Sincerely,

Quennie Mae Valdez Pangcoga

QUENNIE MAE VALDEZ PANGCOGA
R.H. 9 Urban Poor Virgo Subdivision Cotabato City +639751571213
[email protected]

CAREER OBJECTIVES

To pursue my career in a progressive and professionally managed organization, this will provide adequate opportunities and environment to draw upon my knowledge experience and clear strengths for mutual benefits.

PERSONAL BACKGROUND

Age: Date of Birth: 26 years old
March 29, 1993
Gender: Female
Civil Status: Single
Religion: Islam/Catholic
Nationality: Filipino
Language Spoken: English, Tagalog, Bisaya
Height: 5’2″
Weight: 58kgs
Father’s Name: Mohamad Ali N. Pangcoga Jr
Occupation: Deceased
Mother’s Name: Eliza V. Pangcoga
Occupation: Promodiser

EDUCATIONAL BACKGROUND

Course: Diploma in Information Technology (DIT)
Dean’s List (February 4, 2011)
Bachelor of Science in Information Technology (BSIT)
College: 2014
STI College Cotabato

A.Dorotheo St. Cotabato City
Secondary: 2009
Notre Dame Village National High School (NDVNHS)

Cotabato City
Elementary: 2005
Notre Dame Village Elementary School (NDVES)
Cotabato City

CLUB ORGANIZATION

INFORMATION TECHNOLOGY CLUB – STUDENT CHAPTER
STI College (Cotabato Chapter)
2009-2014

SEMINARS – WORKSHOPS ATTENDED

Name of Seminar Date Place of Seminars
Best Implemented Project March 30, 2010 STI College Cotabato
Employment Preperation March 30, 2011 STI College Cotabato
On the Job Training December 2011 – May 2012 Main – Campus Cotabto
Basic Self – defense – KARATE September 19, 2013 STI College Cotabato

WORK EXPERIENCE

Position Date Company
Passenger Service Agent April 04, 2016 – Present Philippine Airlines
Promo Reliver (Golden Midas) April – June 2012 South Seas Complex
Summer Job (Shoes Dept.) April – June 2011 South Seas Complex
Promo Reliver (Child Care) April – May 2010 South Seas Complex

TRAINING’S ATTENDED

Training Title (RECURRENT) Date Place of Training’s
ERP and Crisis Managements November 21, 2018 Cotabato
Aircraft Marshalling (Headset Function) June 29-30, 2018 Cotabato
Ramp Handling & Station Loader Course June 26, 2018 Cotabato
DG Awareness Category 7, 8, 9 & 10 June 25, 2018 Cotabato
Aircraft Passenger Door Opening from Outside June 26, 2018 Cotabato
Aviation Security Awareness October 12, 2018 Cotabato
Air Carrier’s Access Act / US Disability Briefing January 23, 2018 Cotabato
Philippine Airlines Safety Management System January 20, 2018 Cotabato
Indoctrination February 02, 2018 Cotabato
CARE & One Program May 10, 2017 Cotabato

SKILLS

• Basic Computer Hardware.
• All Microsoft office experts.
• Basic Computer Software Applications Operation (Photo Editing, Video Editing etc.).

PERSONAL TRAITS

• Adaptive, determined and focused person.
• Good managements and communication skills (Customer Service).
• Self-motivated and confidence.
• Can work without supervision and do multi-tasking.
• Train undergo pressured time.
• Ability to work in harmony with Co-Workers.
• Determination and Persistence.
• Honesty.
• Technical competency.

CHARACTER REFERENCE

MS. JACKIE LOU CALVEZ
Airport Operations Manager/Palex
Cotabato, Awang Airport
+639175278391

MS. DIANNE BHRYLLE RAFAEL
Assistant Station Officer/Palex
Cotabato, Awang Airport
+639176595379

MS. HELEN R. BALAWAG
Peace Program Officer V, NAP WPS Coordination
10th Floor of OPAPP
+639175387265

Declaration:

I therefore certify that the above information is true and correct in the best of my knowledge.

Date:

May 11, 2019

QUENNIE MAE VALDEZ PANGCOGA