Career Summary
Dedicated and responsible worker and manager full of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible.
Skill Highlights
Project management
Strong decision maker
Complex problem solver
Creative
Innovative
Service-focused

Education
Bachelor of Science: Hospitality Management (2013 to 2017) Jomo Kenyatta University of Agriculture and Technology (JKUAT)

Diploma In Education: (2014sep -2017 mar) Presbyterian University College Chuka (part time learning)

Computer packages: (April 2012-June 2012) Nicat College Of Technology

Kenya Certificate of Secondary Education: (2009 Jan-2012 Nov) Giakanja Boys’ High School

Kenya Certificate of Primary Education: (2001-2008) Wathituga Primary School

Work Experience
Oasis Hotel Manager – 2019 Jan -2019 August
Tasks
Oversee all hotel activities, including hiring and firing, supervising employees.
Increased room revenues by 15 percent year-to-year.
Developed and saw hotel-wide renovation project through to completion while staying within budget and time-frame.

Gibbs International Company of Design and Consultancy April 2018 – Jan 2019
Position: supervisor
Tasks
Overseeing day to day performances of employees
Managing fellow workmates
Delegating duties
Creating and managing team schedules
Evaluating performance and providing feedback
Data collection

A.P.A insurance company Jan 2018 – April 2018
Position: Financial Advisor
Tasks
Identifying new opportunities
Executing strategies
Assessing clients’ needs and soliciting them
Recruitment and soliciting clients

Copia Kenya limited May 2017- January 2018
Position: Senior Sales Associates – Nyeri North/South
Tasks
Supervision of field agents
Managing work flow
Creating and managing daily agents visits
Training new hires
Helping resolve agent’s issues and disputes
Evaluating performance and providing feedback to the company
Reporting to area manager and senior management
Recruitment of new agents

Mukuuni high school: April 2017-august 2017
Teaching attachment:

Head coach in games and sports
Tasks
Developing training programs in the school
Advising about healthy excises and lifestyle issue
Coaching, monitoring and enhancing team work among the teams
Head of guidance and counselling
Tasks
Liaising with the teachers and parents to develop strategies in solving students problems
Referring students to external agencies in case they have serious and major problems
Learning support committee and participating in students welfare
Evaluating and campaigning for counselling programs in the school
Temple mount high school: Sep 2017-dec 2017
Head of mathematics and science departments
Tasks
Responsible and accountable for setting and advancing the academic strategy of the department in line with the faculty.
Creating and exploiting new opportunities for knowledge transfer activity in order to student
Setting exams , marking and presenting them on time
Senior coach in games and sports
Tasks
Organizing for games and competitions with other schools
Monitoring and exploiting students talents
Enhancing team work among the teams

Nanyuki water and Sewerage Company Jan 2017 – Jan 2018
Position: head of sales associate
Tasks
Lead in collection of data and survey of water usage
Assisting customers in problems solving concerning water payments and bills collection
Overseeing the whole data collection process
IEBC – 2017 Jan-Feb 2017
Position: Deputy Presiding Officer
Duties
Overseeing the efficient and effective management of the election before during and after the election
Assisting the presiding officer in ensuring safe custody of all entrusted documents during the elections documents hand over of all election materials and equipment to RO after election exercise.
Counting, collection and ensuring security of all elections
August 2017-august2017
Worked with the IEBC as a deputy presiding office during the repeat of the general election.
Roles
Overseeing the efficient and effective management of the election before during and after the election
Assisting the presiding officer in ensuring safe custody of all entrusted documents during the elections documents hand over of all election materials and equipment to RO after election exercise.
Counting, collection and ensuring security of all elections

Internship Nokras River line Aug 2015 – Nov 2015
Roles
Managing budgets
Maintaining statistical and financial records
Planning maintenance work, events and room bookings
Handling customer complaints and queries
Promoting and marketing the business
Ensuring compliance with health and safety legislation and licensing laws.
Safaricom Kenya limited 2013 Jan -2013august
Position: Brand Ambassador
Duties:
Developing and maintaining companies image by efficiently interacting with customers
Responsible for brand visibility in the company and its alignment and development.
Planning and implementing awareness by developing programs to reach prospective clients
Developing marketing and endorsement ideas proactivity.
Seeking out information on the competitor’s pricing and marketing strategies.
Visiting children’s home for welfare through companies support.
Professional skills and competences
Working knowledge of Microsoft office suites
Confident communicator and able to express and interpret data in a clear understandable manner
Ability to work under pressure to meet tight deadlines without compromising the quality of work
Personal attributes
Self-motivated; performs duties exemplary with minimal or no supervision at all and always gives my best
Values team work; appreciates the energy created by working together and always work towards total quality output for the team.
Hardworking; always aims to do my best.
Personal discipline; well behaved all rounded individual.
Honest and truthful; I believe in having an honest relationship with people which help builds trust.
Hobbies and Interests
I enjoy spending my time away from work with my family outdoors. If I am not sitting in a quiet place reading a good novel, I am likely to be hiking or biking on one of the many trails near the city. I love sports and am happy to provide my services to the local little league every season as a player and coach in table tennis, lawn tennis, badminton basketball and football.
Referees
Catherine Mbuthia
Copia Kenya Limited
Position; Area and Regional Manager Nyeri County

Tel; 0728681995
Kelvin Wanyiri
AP.A Insurance
Position; Manager
Tel; 0712338448

Morris Thiga
Principal Mukuuni Boys High
Tel; 0722374752