Randy Baculo
[email protected]
09124906703
Brgy. Mahangcao, Calbiga Samar,
Philippines, Catbalogan, W. Samar
6715

PROFESSIONAL SUMMARY
Driven front desk agent who is highly skilled in managing reservations, telephone calls and customer inquiries. Poised and depicts a total commitment to guest satisfaction. Disciplined trainee with great data entry, telephone etiquette and email response skills. Offering a great attitude and strong work ethic. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and the ability to handle all front office operations.

Skills
Cash handling
Word processing
Mail Sorting
Problem Solving
Customer Service
File management

EDUCATION
Asian Development Foundation College
Tacloban City, Eastern Visayas
Bachelor of Science in Hotel and Restaurant Management
2013

WORK HISTORY
Hotel La Rica- front Desk Receptionist
Tacloban City, Leyte
March 2013- Present
Made accommodations and travel arrangements for visitors.
Maintained files and records with effective filing systems.
Sorted mail and other important data.
Collected deposits, fees and payments.
Received packages and mail that came to the front desk and dispersed them to the correct employees.
Answered the phone by the second ring and greeted callers enthusiastically.
Maintained accounts records.