Dear Sir/Madam:
My extensive background in hospitality industry along with my friendly nature and neat appearance makes me an ideal contender for any available position in the company..
My present job as a food attendant at Business Class Lounge in Emirates Lounge developed my strong communication skills and a high attention to detail. I am adept at setting tables, arranging place settings, placing table decorations, welcoming and serving guests and accepting guest food and beverage orders in a professional manner.
In addition to this, I have the mindset to work and gather experience at the same time so that I can provide the best service to not only my clients but also my employers. With a Bachelor Degree in Hotel and Restaurant Management I aim towards providing a good service towards my clients as well as prove my abilities to my employers.

Hence, keeping these points in mind, it is my earnest request to you to consider my candidature for the job. Please find my resume attached with this mail for your perusal. Please let me know of your decisions and when can I expect a call from you to discuss about the details and you can contact me at my cellphone number +971582884589 and email address [email protected]
Thank you for your time and consideration. I look forward to hearing from you.

Sincerely,
Raymond Ambo

RAYMOND AMBO
Muhaisnah 2, Dubai, United Arab Emirates
+971582884589
[email protected]

Personal Details:

Date of Birth: May 14, 1989
Civil Status: Single
Height: 5’6
Nationality: Filipino
Religion: Catholic

Objectives: To apply any available position that fit to my experience and help the management in building a solid reputation for doing good customer satisfaction that will add to the success, multi-tasking and delivering prompt and friendly service to all guest.

Summary of Qualifications:
• Trustworthy and courteous
• Excellent communication skills and friendly attitude
• Willingness to work in day/night and weekend shifts
• Good communication skills
• An energetic personality with excellent people skills
• Passion for customer satisfaction
• Conflict resolution techniques

Employment:
Waiter
Dubai International Airport-Business Class Lounge
October 6, 2013- present

• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Displayed enthusiasm and knowledge about the restaurant’s menu and products.
• Immediately reported accidents, injuries or unsafe work conditions to manager.
• Routinely cleaned work areas, glassware and silverware throughout each shift.
• Developed and maintained positive working relationships with others to reach business goals.
• Serve or assists diners to serve themselves at buffet or smorgasbord table
• Replenish supplies of food tableware
• May carry trays of food to individual tables for diners.
• Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Talk to others to convey information effectively
• Consider the relative costs and benefits of potential actions to choose the most appropriate one
• Identify complex problems and review related information to develop and evaluate options and implement solutions
• Manage own time and the time of others
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Waiter
Mexicali Restaurant, Makati City Philippines
March 10, 2011-August 3, 2013

• Giving good quality service all the time to the customer and for the future customer in-order to meet the high standard of the company.

Room Attendant
Boracay Regency Beach Resort and Convention Center
Boracay Island, Philippines
September 1, 2010- February 27, 2011

• Clean, tidy and keep the guest rooms full stocked Vacuum and dust drawing and bedroom area, sanitize bathrooms and make beds
• Change the bed linens, pillow covers, towels, and soap daily
• Check smoke alarms, remote controls, TV, lights and other fixtures
• Knock and ask politely when the guest wants the room to be cleaned
• Stock and organize cleaning cart and arrange linen closets on assigned floors
• Answer questions about hotel’s policies and places to visit.
• Removed waste paper and other trash from the premises to designated area.
• Accepted accountability for all assigned building keys, master keys and access cards.
• Changed bed linens and collected soiled linens for cleaning.

SEMINARS /TRAININGS ATTENDED:
Fire and Safety Awareness Training
Emirates Training College
August 22,2017

Food Safety Awareness
Emirates Flight Catering
January 29,2017

HACCP Awareness
Emirates Flight Catering
Dubai, UAE
May 2015

Airport Service Program1
Dubai International Airport
Dubai, UAE
April 2014

Quality Awareness
Emirates Flight Catering
Dubai, UAE
April 2014

Allergen Awareness
Emirates Flight Catering
Dubai, UAE
October 2014

Food Safety Level 2
Emirates Flight Catering
Dubai, UAE
October 2013

Aviation Security
Emirates Flight Catering
Dubai, UAE
October 2013

EDUCATION:

Bachelor of Science in Hotel and Restaurant Management
St. Paul University Dumaguete
North Road Bantayan, Dumaguete City, Negros Oriental
2007-2011