Renold Zenarosa
Sector Head (2 years 2 months)
Color Group, Inc.
(+63) 9159567936 | [email protected],National Capital Reg
Experience
23 years of total experience
2017 – Present
(2 years 2 months) Sector Head
Color Group, Inc. | National Capital Reg, Philippines
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Management
Position Level Assistant Manager / Manager
Monthly Salary PHP 35,000
When promoted to Sector Head, the company assigned to me 3 branches including the branch
I directly handled, Nice Hotel- EDSA-Crossing, Nice Hotel Pasig and Nice Hotel Monumento. It was a great challenge to my career dealing with 3 Branch Heads (ARM/OIC) and guiding them on how to increase our profits by maintaining high level of customer service, facilities and amenities.
In 2018, the Board of Directors entrusted me the opening of vaults of 4 branches in line with bank collection of sales.
Jan 2010 – Present
(9 years 2 months) Resident Manager
Color Group, Inc. ( Nice Hotel) | National Capital Reg, Philippines
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Hotel Manager
Position Level Assistant Manager / Manager
Monthly Salary PHP 24,500
I was promoted to Resident Manager after completion of our project building, 4th branch located at EDSA-Crossing, Mandaluyong City. I acted as a Project Manager assisted by our Project Engineer. Being in the construction has been a great challenge since I have no idea on that field. But working with my construction team, we we’re able to open a new branch. After the construction, I continued to handle the branch that we built and started our business operations. To date, we are in the process of promoting our brand to our target market. The RM role is the same as w/ my previous position.
The branch became no. 1 in terms of sales since 2011. Return of Investment was achieved only in 3 years. The since then regularly received quarterly incentive by achieving target Net Income until year 2015.
2007 – Dec 2009
(3 years) Asst. Resident Manager
NICE HOTEL
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Hotel Manager
Position Level Assistant Manager / Manager
Monthly Salary PHP 16,500
Being the ARM of Recto Branch, I was the one in charge of the overall operation of my branch. I delegated the the 4 important departments to my supervisors namely the Housekeeping & Repairs and Maintenance, Food and Beverage, Front office, and Ads and Promo Department. During my administration, we we’re able to increase our sales as compared to last years’s performance. Though we seldom hit our targets, our peso sales increased.
Oct 2005 – Dec 2007
(2 years 3 months) Hotel Supervisor
NICE HOTEL
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Supervisor/Team Lead
Position Level 1-4 Years Experienced Employee
Monthly Salary PHP 9,000
Responsible in daily hotel operation such as:
> Coordination of people, equipment, and & f&b department.
> Monitors the front desk and assists guests at the lobby.
> Constant travel path to ensure smooth operation of equipments such as water pump, boosters, and water heater.
> Ensures coordination of front desk and f&b.
> Ensures housekeeping activities are being done effectively and maintenance of hotel cleanliness.
Apr 1996 – Jun 2005
(9 years 2 months) Assistant Manager/ OIC
Texas Manok Atbp. Inc.
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Position Level Assistant Manager / Manager
Monthly Salary PHP 11,000
Responsibilities
>Ensures smooth flow of operation thru proper coordina-
tion of people, equipments, and products.
>Ensures guests satisfaction thru fast and friendly
service.
>Implement ways in maximizing profits but at the same
time lowering our cost.
>Monitors daily reports of supervisors from cash flows,
deposits, sales reports, kitchen reports such as
waste & variance.
>Conducts daily & monthly Profit & Lost Statement.
Analysis and comparing it with previous figures.
>Makes action plans for the coming months.
>Reports monthly store performance and presents it to
our CEO.
EXPERIENCE GAINED
>Started as Service Crew and recommended for
regularization. Well experienced in Kitchen and counter
works.
>Experience in handling/training people.
>Experience in guests relations.
>Experience in daily/monthly kitchen & counter reports
>Experience in analysis and comparison of store figures.
>Experience in shift/ floor control.
SEMINARS ATTENDED
>Certificates are available :
1. Training
2. Unleash your highest potential
3. Floor Control
4. Shift Management Seminars
5. Chicken Enhancement Seminar
>ACHIEVEMENTS
>Was able to decrease Cost of sales of Sta. Lucia by 6%.
>Helped SM Manila increased its GP by 5%.
>Lessen the variances of SM Manila.
Education
1996 City College of Manila
Bachelor of Science/ College Level
Major Physical Therapy
2nd Year
Skills
Advanced MS Excel/ Word/ Powerpoint
Intermediate Cost Accounting, Computer software and hardware, Corel Draw
Languages
Proficiency level: 0 – Poor, 10 – Excellent
Language Spoken Written
Filipino 9 9
English 6 8
Additional Info
Expected Salary
Preferred Work Location National Capital Reg, Other work locations, Australia & New Zealand
Other Information
CAREER OBJECTIVE:
To gain further exposure and experience in hotel and restaurant business and at the same time, develop my knowledge and skills that has been acquired from my previous job.
ACHIEVEMENTS:
> Was able to decrease the Cost Of Sales by 6% of Texas Chicken Sta. Lucia and SM City Manila by 5%.
> Implemented new strategies in sales building such as AMBULANT SELLING which contributes 1% of monthly sales.
> Was able to surpass 4th Quarter 2010 Net Income by 2% (Nice Hotel EDSA Crossing)
> Surpassed Nice Hotel EDSA-Crossing’s Net Income for 2011 by .14%
> Lead the Team to become Number 1 in Sales since 2010.
About Me
Gender Male
Age 41 years
Telephone Number (+63) 02-788-9936/ 0915-9567936
Address 3600-J Bataan St., Sta. Mesa, Manila, 1610, Manila, National Capital Reg, Philippines
Nationality
Email Address Filipino
[email protected]
Character References
1. Lourdino
Tupas
2. Ruelito S. Gonzales
3. Romeo Kho
Managing Director Top Edge Ad Solutions 02-500-8028 / 0916-2822234
Sector Head Nice Hotel 0935-1033224
Businessman Garments, Manila (to follow) =(
May entry level was as Hotel Supervisor and promoted to Manager after 1 1/2 years.
May entry level was Team Member orrSeevice Crew