Academic Attainment

UNIVERSITY STUDIES

University of San Agustin Iloilo City, Philippines

Bachelor of Science in Computer Engineering

TRAININGS

Teaching English to Speakers of Other Languages (TESOL)  – West Visayas State University, Iloilo City – Philippines

Regional Training Center TESDA (Technical Education and Skills Development Authority).  Computer Maintenance and Servicing, July-August 2002

RRLS-ICTA (Information and Communication Technology Academy, Inc.) Programming NC IV, May 11 – June 25, 2009.

PROFESSIONAL HIGHLIGHTS

16 years in Technical Support and Sales Staff

16 years’ experience using Microsoft Operating Systems and Application

Excel in troubleshooting of computer hardware, decision-making and office supervision

Experience in working with Windows 2K and XP, TCP/IP, and networking configuration

Experience in installing and troubleshooting Biometrics and CCTV

Competent in bookkeeping, inventory and filing

Customer Service Oriented

Ability to handle customer’s problem and meet deadlines effectively

Has English fluency both written and oral

WORK EXPERIENCE

51Talk for Kids                                                         November 21, 2015 – October 21, 2016

–          Teaching English for K1-K12 Students and beginners

–          Focusing on grammar, vocabulary and reading

–          Focusing on Phonics

–          Focusing on songs and games

–          Focusing on storytelling and drama

–          Focusing on freetalk, speaking activities and building confidence

–          Focusing on sentence structure

–          Teaching Classic English Junior (CEJ) and New Concept English for Kids

–          Creating a lesson memo with the necessary feedback about the topics discussed

51Talk for Adults                                                      November 21, 2015 – October 21, 2016

–   Teaching Business English and building up their confidence in English usage

–   Teaching Travel English and Daily English

–   Teaching IELTS Speaking

–   Teaching Comprehensive English

–   Teaching Interview English for students and working people

–   Teaching English New Concept

–   Teaching Culture Topics and Idiom Conversation

–   Freetalk

–   Preparing and studying the teaching materials before the lesson starts

–   Helping students building a solid foundation in English learning

–   Creating a lesson memo with the necessary feedback about the topics discussed

–   Providing corrective feedback and ensured that the students have understood each lesson

CONCEPT COMPUTERS                IT Supervisor                                     September 2002 -Present

Software

Installing and Testing new Software

Ensuring the Anti-Virus Software is installed, properly configured, regularly updated and working properly on all PC and server stations

Maintaining servers, network hardware and updating website

Hardware

Maintaining wired and wireless networks, desktop, laptops and server computers

Installing biometrics, CCTv’s and its maintenance.

Setting up and maintaining back-up system for file servers and in office desktop computers

Receiving and setting up hardware

Providing technical support for hardware and software issues in the office

Liaising with external support agencies to resolve issues speedily

Diagnosing and troubleshooting hardware failures

Sales

Attracting new business through activities such as cold-calling, networking and meeting with potential clients

Organizing sales visit

Clarifying customers’ and clients’ requirements and recommending the appropriate products

Negotiating contracts

Giving demonstrations

Making and giving presentations

Supervision

Guiding and supervising the team as per the company rules and regulations.

Training and educating the workforce regarding proper work completion and adherence to company standards.

Monitoring the timely performance of the employees in the workforce and motivating them to accomplish more.

Assigning duties/shifts to different employees as per their areas of expertise.