Academic Attainment

UNIVERSITY STUDIES

University of San Agustin Iloilo City, Philippines

Bachelor of Science in Computer Engineering

TRAININGS

ü  Teaching English to Speakers of Other Languages (TESOL)  – West Visayas State University, Iloilo City – Philippines

ü  Regional Training Center TESDA (Technical Education and Skills Development Authority).  Computer Maintenance and Servicing, July-August 2002

ü  RRLS-ICTA (Information and Communication Technology Academy, Inc.) Programming NC IV, May 11 – June 25, 2009.

PROFESSIONAL HIGHLIGHTS

ü  16 years in Technical Support and Sales Staff

ü  16 years’ experience using Microsoft Operating Systems and Application

ü  Excel in troubleshooting of computer hardware, decision-making and office supervision

ü  Experience in working with Windows 2K and XP, TCP/IP, and networking configuration

ü  Experience in installing and troubleshooting Biometrics and CCTV

ü  Competent in bookkeeping, inventory and filing

ü  Customer Service Oriented

ü  Ability to handle customer’s problem and meet deadlines effectively

ü  Has English fluency both written and oral

WORK EXPERIENCE

51Talk for Kids                                                         November 21, 2015 – October 21, 2016

–          Teaching English for K1-K12 Students and beginners

–          Focusing on grammar, vocabulary and reading

–          Focusing on Phonics

–          Focusing on songs and games

–          Focusing on storytelling and drama

–          Focusing on freetalk, speaking activities and building confidence

–          Focusing on sentence structure

–          Teaching Classic English Junior (CEJ) and New Concept English for Kids

–          Creating a lesson memo with the necessary feedback about the topics discussed

51Talk for Adults                                                      November 21, 2015 – October 21, 2016

–   Teaching Business English and building up their confidence in English usage

–   Teaching Travel English and Daily English

–   Teaching IELTS Speaking

–   Teaching Comprehensive English

–   Teaching Interview English for students and working people

–   Teaching English New Concept

–   Teaching Culture Topics and Idiom Conversation

–   Freetalk

–   Preparing and studying the teaching materials before the lesson starts

–   Helping students building a solid foundation in English learning

–   Creating a lesson memo with the necessary feedback about the topics discussed

–   Providing corrective feedback and ensured that the students have understood each lesson

CONCEPT COMPUTERS                IT Supervisor                                     September 2002 -Present

Software

ü  Installing and Testing new Software

ü  Ensuring the Anti-Virus Software is installed, properly configured, regularly updated and working properly on all PC and server stations

ü  Maintaining servers, network hardware and updating website

Hardware

ü  Maintaining wired and wireless networks, desktop, laptops and server computers

ü  Installing biometrics, CCTv’s and its maintenance.

ü  Setting up and maintaining back-up system for file servers and in office desktop computers

ü  Receiving and setting up hardware

ü  Providing technical support for hardware and software issues in the office

ü  Liaising with external support agencies to resolve issues speedily

ü  Diagnosing and troubleshooting hardware failures

Sales

ü  Attracting new business through activities such as cold-calling, networking and meeting with potential clients

ü  Organizing sales visit

ü  Clarifying customers’ and clients’ requirements and recommending the appropriate products

ü  Negotiating contracts

ü  Giving demonstrations

ü  Making and giving presentations

Supervision

ü  Guiding and supervising the team as per the company rules and regulations.

ü  Training and educating the workforce regarding proper work completion and adherence to company standards.

ü  Monitoring the timely performance of the employees in the workforce and motivating them to accomplish more.

ü  Assigning duties/shifts to different employees as per their areas of expertise.