ALIEN RIVAS A.

F. Jaca St. Tugas Pardo Cebu City

Contact no. : 5057649 / 2722409

Cel no. : 09195552038

PERSONAL DATA :

Birthdate                     :           May 28, 1981                  Height       :   5 feet and 6 inches

Civil Status                 :           Single                              Weight      :   75 kilos

Citizenship                  :           Filipino                            Religion    :   Roman Catholic

EDUCATIONAL BACKGROUND :

Vocational Course    :           MGB Skill Development And

Assessment Center Inc.

Address                       :           Salinas Drive St. Lahug Cebu City

Course                         :                   Culinary Arts

Date Graduated          :           July 01, 2011 to September 30, 2011

Tertiary                      :           Cebu Aeronautical TechinicalSchool

Address                       :           Salinas Drive St. Lahug Cebu City

Course                         :           BS. Aeronautical Engineer

Date Graduated          :           March 28, 2003

WORKING EXPERIENCES :

2GO an Aboitiz Company Logistics:

Zuellig Street Pier 7 Mandaue City Cebu

April 2006 to October 2011

DataTeller

•         Front Desk In charge.

•         Encode the Bill Of Lading into the System Using Zip Inc Data Base.

•         Accepting cargoes from customers.

•         Received payments cash / check from customers and submit the received payments to accounting

•         Making Pre Alert email to destination especially urgent cargoes.

•         Check the cargoes if it is valid for shipping and filling the encoded transaction for monitoring purposes.

Documentation Clerk

•         Received DRS (Delivery Run Sheet) from trucker after delivery.

•         Monitoring of the undelivered and delivered cargoes form trucker after delivery and update it into the System Using Zip Inc Data base.

•         Received Cash / Check from courier after delivery.

•         Making report for damaged cargoes coming from delivery and inform Head supervisor.

•         Sending transmittal documents to Manila for billing purposes and make a Pre Alert email for the docs.

•         Making transmittal sheet and forward the Samsung documents to SEPCO Cebu.

Checker

•         Accepting Cargoes from Customers and assist them with regarding their transaction type.

•         Measure the cargoes and placed inside the warehouse if it is valid for shipping.

•         Inform customer if it is urgently needed to destination.

Dispatcher

•         Making Delivery Run Sheet for all Scheduled delivery cargoes and turn over to trucker and inform the trucker for urgent delivery of cargoes

•         Assisting Customers thru phone call / via email.

•         Scanned all delivery cargoes using Zebex scanner for monitoring purposes.

•         Attending urgent cargoes thru email coming from origin.

•         Monitor all delivered and undelivered cargoes and to inform trucker for possible pick up.

•         Making inventory at the end of the day for monitoring purposes.

•         Making Incident report for damaged cargoes coming from delivery.

•         Received documents from trucker for especial accounts and turn over to documentation team.

Nippon Express Logistics:

Mepz 1 Lapu-Lapu City Cebu

July 16, 2012 – January 10, 2013

Warehouse Clerk

•         Front Desk In charge ( attending customers’ queries)

•         Monitoring email for scheduled delivery cargoes for Taiyo Yuden Company.

•         Preparing the Scheduled delivery cargoes and arranged the arrived cargoes inside the warehouse.

•         Making necessary documents such as DR and 8112 for the scheduled cargoes.

•         Input and pick the scheduled cargoes into the system using Session data base also the arrival of cargoes

•         Maneuvering Reach Truck to align the cargoes properly and can operate forklift.

Allegiance Cargo Advantage Inc.

Door 2 Jo. A. Building, North Reclamation Area

Tel no. 5054068 / 5058133   /

April 07, 2014 – up to February 2016

Operation Head

•         Oversee day-to-day operations of movements of clients cargoes need to deliver, to pick up and to transfer at shipping lines.

•         Develop and ensure that established policies, rules and regulations and procedures are followed.

•          Develop visible procedure and key performance indicators to monitor quality and regular measurements to determine effectiveness of procedures implemented

•         To ensure that all elements in daily operational activities are coordinated to meet customer requirements in a timely and high quality.

•         Responsible for operation functions such as control of cost, and liaison to Customer Service.

•         Promote continuous improvement including strategic reviews for the warehouse related functions utilizing quality process and participation in high performance and self-directed work teams.

•         To coordinate with the CS team regarding the daily booking of clients.

•         To ensure the booking of clients is well scheduled to meet delivery requirements.

•         To coordinate with the operation team in the field to pick up cargoes called by the clients in CS team.

•         To ensure the incoming and outgoing of cargoes are in good order and properly stored.

•         Provides proactive communications and solutions for issues encounter in daily operational activities.

•         To provide daily oversight for daily operational activities.

•         Oversees warehousing activities to ensure processes and procedures are understood and followed.

•         Oversees warehouse compliance for product handling and other services required.

•         Meet or exceed established goals relative to on time delivery and shipping accuracy performance for customers shipments

•         Improve operational efficiencies to increase ability to process customer orders and to control the operational cost.

BERBEN WOOD INDS INC.

Sacrias Road Ext. Tipolo Mandaue City Cebu

Tel no.  346-5471 to 78

October 03, 2016 – June 19, 2017

Logistic Coordinator

•         Monitoring All items inside warehouse and making inventory list everyday.

•         Check the items if they are all in good condition before sending to clients or customers make sure the quality is good.

•         Making report through email and taking pictures while loading the items into containers.

•         Installing the attachments into the items.

SAMSUNG SDS LOGISTICS

Alang-Alang Matimco Warehouse Mandaue City Cebu

August 17, 2017 – June October 30, 2018

Logistics Staff In charge

•         Monitoring Inbound and Outbound transactions.

•         Receiving in and out items/stocks.

•         Sending daily inventory reports to MNL hub.

•         Monitoring the goods stocks in and out, preparing the stocks for scrapping and send reports the scrapped stocks to MNL.

•         Making reports for damaged stocks and send it to MNL for monitoring purposes.

•         Labeling all scrapping stocks from Grade A B C and D.

•         Attending customers calls and complaint.

LOGISTIKUS EXPRESS INC. ECL

Traders Arcade Warehouse E-13 Hernan Cortes Mandaue City Cebu

November 15, 2018 – August 15, 2019

Customer Service Specialist

•         Attending booking, calls, complaint from customers.

•         Making daily reports such as total received parcels and bookings

•         Attending and assisting courier through their daily deliveries and concerns.

•         Making reports for undelivered parcels and also informing customers through txt with regarding their status of parcels.

•         Informing MNL for damaged and RTA parcels and advise for disposition.

DC Staff

•         Received and check the CMR after deliveries coming from courier with or without discrepancies. Investigate the courier for those undelivered parcels

•         Received parcels and check the Pick Up Sheet coming from courier.

•         Received incoming parcels from another branch.

•         Sending daily reports for total received parcels to Viber and also for miss pick up parcels.

•         Scanning the parcels both intra CEB and incoming Linehaul parcels from other branches using Alexis Systems for monitoring purposes.

•         Received CASH from couriers such as COD and payment for the customers.

•         Preparing the RTS parcels such as printing the waybill and stickers.

•         Arrange the delivered POD’s both intra CEB and other branches transactions, specially those required for billing POD’s.

•         Preparing the received parcels and segregate according to each destination.

Seminars Attained

July 30th 2012

: Philippine Forklift Center Inc.

Forklift Safety Operation And

Handling Seminar

CHARACTER REFERENCES  :

Mr. Benedicto A. Yap

Duty Manager of Philippine Airlines (PAL)

GuadalupeCebuCity

Tel # 3470046

Ms. Nancy Calim O.

Operational Supervisor (2GO Zip Inc. An Aboitiz Company)

MandaueCityCebu Pier 7.

Contact # 4129815 – 4129816

Cel no. 09433377862

Ms. Evelyn Encarnacion

Operational Supervisor Nippon Express

Second St. Block C-3 KH Compound Mez1 Lapu-LapuCityCebu

Contact # 341-1541 / 341-1654

Mrs. Edna Aballe

Allegiance Cargo Advantage Inc.

Cebu Head Branch

Cel no. 09322476844

Mr. Edbert Suan

Logistikus Express ECL Inc.

Supervisors

No. 09436130688

Ms. Jansen Reyes

Logistikus Express ECL Inc.

HR Manager Cebu Branch

No. 09088751275