Rizalino G. Nasayao III
B8 L1 P. Silangan, Dela Paz, Antipolo City 1870 Rizal, PH
+63 945 217 8160
[email protected]

JOB OBJECTIVE
Obtain Information Technology/Network Engineer position where I can utilize my technical skills in network routers and switches, network firewalls, video conferencing system/solution, computer hardware, software, management and administration to provide a solid support system.
SUMMARY OF QUALIFICATIONS
● Experienced in Cisco Routing and Switching + Voice;
● Experienced in configuring and managing Cisco Network Switches, Routers, UCS Servers, Unified Communication Manager, Video Conferencing System & Endpoints, IP Phones, Physical Security: IP Cameras and VMS Server, Firewalls, VMware, VPN, SIP Trunking VOIP Gateway, SAN, Backup Storage, Nutanix, Door Access, Environment Monitoring System, Deployable/Portable Video Conferencing Unit, Wired/Wireless LAN, Biometrics, Door Access, UPS, SMS Gateway, Web caching server;
● Dexterity in network hardware/system administration, troubleshooting, installation, configuration, upgrade, maintenance, structured cabling, network installation and configuration, and networking tools;
● Achieved excellent customer satisfaction; exceeded performance target; supervised customer service team, skilled in gathering, researching and documenting resolution; ability to provide instructions with computer and presentation skills;
● Project supervision with inter-personal skills relating to different levels in organization.
TRAININGS AND CERTIFICATIONS
● CCNA Routing and Switching + Voice + Juniper, (RivanIT Systems, Manila, Oct-Nov 2014);
● Cisco Unified Communication Manager for Telepresence Video Solutions Cert., (Feb 2014);
● Cisco Collaboration Training (Cisco, Makati Office, 2016);
● Cisco Collaboration and Jabber Training (Changi, Singapore, July 2013);
● Cisco Physical Security (Wanchai, Hong Kong, June 2013);
● CCNA Networking Fundamentals (MFI Manila, Jun-Sep 2011);
● Microsoft Active Directory (ImpactIT, Oct2011);
● Windows Server 2008 Deployment (ImpactIT, Oct2011);
EMPLOYMENT HISTORY May 13, 2016 – Present National Security Specialist II, National Security Council (NSC)
Principal advisory body on the proper coordination and integration of plans and policies affecting national security and reports directly to the Office of the President.
Position Summary – Administration, management, and monitoring of Data Centers: Firewalls, network switches & routers, Hyper-converge/virtual servers, NVR, wired/wireless LAN implementation, Environment Monitoring System (EMS), SMS Gateway, Backup server, web cache server, UPS, wireless IP radio link, Cisco Unified Communication Manager (CUCM) server/IP telephony, IP cameras, IP phones, video teleconferencing system, site-to-site/client Virtual Private Network (VPN), ISP connection, network access admin support, e-mail server, file server (FTP), endpoint and network security;
– Participates with the technical working group in drafting terms of reference (TOR) and other bidding documents for ICT projects of the agency;
– Conducts technical support service for ICT equipment within the agency;
– Participates in the planning, creation, and updating of ICT documents, references, and other ICT documentation required by the agency;
January 13, 2013 – May 30, 2016 Presales Engineer, Microdata Systems & Management, Inc.
Microdata Systems and Management Inc. is a solution integrator on Network Infrastructure, Cisco Unified Communication System, Audio and Video Integration System products.
Position Summary – Supervised project implementation of network infrastructure projects in different agencies: Philippine National Red Cross, National Security Council, Department of Agrarian Reform; and Cisco video conferencing infrastructure projects in The Globe Telecom and The Bureau of the Treasury;
– Implementation of Cisco Unified Communication Servers, network routers & switches, WLAN, IP cameras, IP phones, Cisco Unified Communication Manager and IP Telephony, Cisco Meraki;
– Provided subject matter expertise on Cisco products and other associated eco-system design integration. Responds to detail RFI/RFPs;
– Conducted support troubleshooting and escalation concerns regarding network and video conferencing system;
– Monitoring and management inventory of components for project implementation;
– Creation of system documentation, user manuals, work scoping, and other project documentation;
May 27, 2007 – Dec 27, 2012 Financial Adviser, HSBC Electronic Data Processing, Phils. Inc.
HSBC Electronic Data Processing Phils., Inc is the backend customer contact support for HSBC Bank.
Position Summary – Contacts UK-based customer via phone and email to negotiate appropriate bank account debt resolution;
– Review and analysis of financial situation of customers for debt settlement/repayment program;
– Achieved excellence in class performance within the 15% of the top performers.
Feb 2005 – Apr 2007 Senior Team Lead, NextFocus, Inc.
NextFocus, Inc. is a reseller of telecommunication service in the US in partnership with carriers.
Position Summary – Lead customer service team in providing resolution to customer concerns or inquiries first hand;
– Resolved escalation issues with Better Business Bureau or FCC;
– Supervised proper execution of procedures through proper dissemination of information of existing and new products and services;
– Achieved promotion from first level representative to Team Lead post.
Nov 2001 – Feb 2005 Assets and Legal Management Assistant, First Macro Bank, Inc.
First Macro Bank Inc. is a rural bank that caters financial services to SME and Medium Enterprise.
Position Summary – Leveraged strengths in persuasive communications that earned a reputation and helped achieve department’s target income in real property sale of Y2004;
– Managed documentation and processing of mortgages and transfers of property;
– Assistant to the Department Head;
Jun 2001 – Sep 2001 Technical Services Engineer, Secure Payments Network, Inc.
Secure Payment Networks, Inc. provides e-POS services for prepaid mobile credit in the country.
Position Summary – Managed nationwide installation of e-POS terminals;
– Inbound and outbound phone support;
– Database back-up support;
EDUCATION
1996 – 2001 Bachelor of Science in Computer Engineering
Polytechnic University of the Philippines, Sta. Mesa, Manila, Philippines
REFERENCES
Available upon request