Education

1990 - 1996 Elementary Graduate at • Muzon Elementary School

1996 - 2001 High School Graduate at • Taal National High School

2005 BASIC TROUBLE SHOOTING at • Informatics Computer Institute

Under Graduate BACHELOR OF SCIENCE IN COMPUTER SCIENCE at University of Batangas

Under Graduate

Experience

November 23, 2015 – December 14, 2017 TECHNICAL SUPPORT / ADMIN STAFF at Al Attiya Motors & Trading Co.(KIA MOTORS)

• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person
• Posting Job Card
• Updating Job Card Approval Date and Promise Date
• Typing Estimation and costing
• Distributing Job Card to Auto Technician
• Copy, scan and store documents
• Review and update technical documents (e.g. manuals and workflows)
• Distribute project-related copies to internal teams
• File documents in physical and digital records
• Create templates for future use
• Retrieve files as requested by employees and clients
• Manage the flow of documentation within the organization
• Maintain confidentiality around sensitive information and terms of agreement
• Maintain and update inventory records
• Implement a loss prevention program

February 19, 2012 to June 7, 2015 TECHNICAL SUPPORT I.T / POS ADMINISTRATOR at Pinoy Supermarket

• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person
• I.R – Item Receive
• P.O – Purchase Order
• R.P – Return Purchase
• Maintain and update inventory records
• Develop and implement efficient inventory management procedures
• Reconcile inventory discrepancies
• Implement a loss prevention program
• Report any stock issues to management and place product orders as necessary
• Prepare a list of depleted products and a survey of unusable products
• Residence Permit / Health Insurance / Passport Expiry monitoring
• SQL server maintaining
• POS maintaining
• Database Back up / safe keeping
• Cash Pull out monitoring per counter
• Closing Box (SALES) monitoring

October 16 2010 - February 2012 TECHNICAL SUPPORT I.T. ENCODER at IGRANDLINE MKTG Western Union - Ebiz

• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person
• Ensure correct information/details of customer
• Sending daily / weekly / monthly report

APRIL 2007 – JUNE 2010 HEAD TECHNICAL SUPPORT I.T. at RND COMPUTER SHOP

• Render technical support to all technicians in any trouble shooting encountered by the internet café.
• Also, perform other computer repair jobs assigned by the manager .
• Monitoring used time and remaining time of the customer
• Assisting common guest
• Arranging and encoding files
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person

OCTOBER 2006 – APRIL 2007 TECHNICAL SUPPORT I.T (MAINTENANCE at KCS COMPUTER SHOP AND TECHNICAL CONSULTING

• Render technical support to all technicians in any trouble shooting encountered by the internet café.
• Also, perform other computer repair jobs assigned by the manager.
• Monitoring used time and remaining time of the customer
• Assisting common guest
• Arranging and encoding files Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person

SEPTEMBER 08, 2004 – OCTOBER 2006 TECHNICAL SUPPORT I.T (MAINTENANCE)| at KOMPUTER ZONE INTERNET CAFÉ`

• Render technical support to all technicians in any trouble shooting encountered by the internet café.
• Also, perform other computer repair jobs assigned by the manager.
• Monitoring used time and remaining time of the customer
• Assisting common guest
• Arranging and encoding files Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person

March 2002 – August 2004 COMPUTER ENCODER at FIRST BATANGAS INSURANCE AGENCY

• Responsible to encode into the computer all-time records, payrolls documents, and other important matters related to insurances.
• Perform other task assigned by the manager