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Roma Alea F. Santiago Food and Beverage rotational

Toronto, Canada, New York, USA, Tokyo
• Listening and observational skills • Understands the Customer Service/Guest interaction skills • Up selling techniques • Cash handling procedures • Fundamentals of Computer • Dedicatedpassionate and initiative • FriendlySpeedy and efficient

Roma Alea F. Santiago

Zone 1, Sagrada Familia, Hagonoy, Bulacan

(0998) 187 9840; (004) 793-1680

[email protected]

 

I would like to work in a Food and Beverage Department in order to broaden my experience with a challenging assignment, which would enable me to exercise my communication, organizational, and administrative skills in an effective manner.

 

Education

June 08, 2015 - April 20, 2016 Bachelor of Science in Hotel and Restaurant Management at Bulacan State University

Experience

May 9, 2017 – May 15, 2018 Food and Beverage attendant at Holiday Inn and Suites Gateway

DUTIES & RESPONSIBILITIES

• Head Server/ Receptionist – Understanding the proper service and product knowledge. Taking orders, customer relations, up selling proper check closing and doing In-room service. Looks after the necessary preparations before the start of operation, requests and complaints, Clears-table of soiled dishes, dirt and trash.

• Banquet lead server – Learns the operations of Banquet environment like the buffet and station style service of formal sit down service for social and business functions, use of Banquet event order, décor & floral and techniques for leading banquet meetings.

October 18, 2017 – January 24, 2018 Food Server at Aticha Thai Cuisine
July 13, 2016 – July 20, 2017 Food and Beverage rotational at Fernando's Restaurant & Sportsbar
December 15, 2015 - February 20, 2016 Practicum Trainee at Quantum Hotel & Resorts at the Malayan Plaza