Romnick Noza

Restaurant Supervisor at Akira the Art of Sushi and Teppanyaki – Alphaland Makati Place

Malugay Ext. Ayala Ave. Makati City
[email protected]

09750880386
Work Experience
Restaurant Supervisor at Akira the Art of Sushi and Teppanyaki
Alphaland Makati Place Malugay Ext. Ayala Ave. Makati City
April 2016 to Present
Ensured restaurant is fully prepared, cleaned, and organized for daily operation. Create restaurant
procedures for hiring and training new and old staffs. Maintained administrative functions inventory,
employee attendance and counselling. Preparing and implementing local store marketing. Create new
promotions in order to increase sales. Resolve guest concerns and complaints in order to maintain a
positive atmosphere. Assistant of restaurant manager.
Waiter
Alphaland Makati Place Malugay Ext. Ayala Ave. Makati City
November 2014 to March 2016
Successful track record of delivering prompt and courteous food and beverages service.
Demonstrated ability to take and fill orders. First-hand experience in cleaning and maintaining dining
area ready to service. Competent at preparing food and specialty beverages. Adept at using point-of-
sale system, making bills and receiving payment. Excellent customer service skills. Good interpersonal
skills to deal efficiently with patrons, coworkers and general public. Professional appearance and
manners. Ready to work in varied shifts, including weekends and holidays
Service Crew
Mang Inasal Inc
December 2013 to October 2014
Responsible for providing courteous and efficient food and beverage services to the guests. Attend and
respond to guests’ needs promptly and professionally. To perform general housekeeping and cleaning
duties, including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-
keeping of rest room any other appropriate duties and responsibilities as assigned.
Credit and Collection Staff at Astoria Plaza Full Service Residential Suite
Ortigas Center Pasig City
March 2010 to May 2012
Collection of payments to hotel members by telephone, emails, snail mails, credit card, wire transfer,
checks, scheduling of pick up payment and by our drop by members. Taking of calls for inquiry,
reservation and other member concerns. Also I do office works like preparing and mailing of statement
of account, notices and default letter, official receipts and copy of contact.Education
Bachelor of Science in Hotel and Restaurant Management in Hotel and
Restaurant Management in Hotel and Restaurant Management
Philippines Women’s University
2006 to 2010
High School Diploma
Liliw National High School
2002 to 2006
Diploma in customer service
Santuario de San Antonio Children Learning Center
1996 to 2002
Skills
customer service (7 years), Customer Service oriented (6 years)
Additional Information
Skills and Qualifications
• Resourceful in completing the job and responsibilities.
• Industrious and dedicated into given job and chosen career.
• Customer Service oriented and computer literate.
• Providing friendly, courteous, polite, and helpful service.