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Ron christian Monzon Bachelor degree

Philippines

RON CHRISTIAN VILLANUEVA MONZON
203 Ligas, Bacoor, Cavite Philippines
+639153355618
+6346 4170228
Email: [email protected]

PERSONAL DATA:

Date of Birth: May 23, 1983
Place of Birth: Manila
Civil Status: Married
Citizenship: Filipino
Height: 5’8”
Weight: 80 kg.
Sex: Male

EXPERIENCES:

April 2017 – up to present
Grab Car Philippines Owner/ Driver
Responsibilities:
• Ensured that customer arrived safely and timely to their destination while creating customer satisfaction.
• Managed routes through use of google map technology.
• Provide superior customer service with a sense of urgency, safety and kindness.
• Assured that the vehicle is maintained in excellent condition and is cleaned regularly and in-depth knowledge of vehicle maintenance is applied.

October 2012 – August 2016
Gordon Cash and Carry Limited Retail Manager
Papua New Guinea
Responsibilities:
• Responsible for the day-to-day running of stores.
• Ensure promotions are accurate and merchandised to the company’s standard.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Dealing with customer complaints.

February 2009 – September 2012
Malvar Supermarket IT Technical Support
Bacoor, Cavite, Philippines
Responsibilities:
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Talking to clients and computer users to determine the nature of problems.
• Repairing equipment and replacing parts.
• Investigating, diagnosing and solving computer software and hardware faults.
• Responding to breakdowns.
• Setting up computer security measures.

January 2008 – June 2008
IM Department Helpdesk Engineer
Jollibee Foods Corporation
Pasig, Philippines
Responsibilities:
• Rapidly responding to the user.
• Assisting the user with installation and basic questions.
• PC configuration/installation and troubleshoot.
• Hardware and software upgrades.
• Account and profile creation for new users.

September 2006 – February 2007
Credit Acquisition Department Filematcher
Metrobank Card Corporation
Makati City, Philippines
Responsibilities:
• Checking names of the applicants if they are existing card holder of the company.
• Checking if the clients are maintaining good records.

December 2004 – July 2006
Complace.net Computer Café Technician
Bacoor, Cavite, Philippines
Responsibilities:
• Manages the daily activities of an internet café. Logging of hours the customers
want to use the computers. Assist all customers of their needs.
• Do maintenance of equipments and housekeeping functions of the internet café.
• Maintains daily office hours and show a high degree of visibility both to all
customers and staff. Required to be at the cafe anytime of the day.
• Ensures that workstation is fully functional and in tip top condition.
• Software upgrading programs. Develops and conduct studies on upgrading
computer software and other programs.
• Responds to concerns and complains in such a manner that provides accurate
information and foster good relations with them.
March 2003
On The Job Training Encoder
Duty Free Philippines
Paranaque City, Philippines
Responsibilities:
• Encoding files to the computer.

SKILLS AND INTERESTS:

• Knowledgeable in Windows 98, 2000, XP, Vista, 7, MS Office Application.
• Troubleshooting and assembling computers.
• Installing applications to computers.
• Technical, organizational, interpersonal and communication skills.
• Methodical nature and logical mind.
• Capable of working well under pressure and enthusiasm to be continually learning.
• Interests include basketball, surfing the net and swimming.
• Language and dialects: English and Tagalog.
• Medium Vehicle Driver

EDUCATIONAL BACKGROUND:

1990-1996 Jesus Good Shepherd School
Elementary Diploma, March 1996

1996-2000 Imus Institute
High School Diploma, March 2000

2000-2004 De La Salle University-Dasmariñas
Bachelor of Science in Computer Science, March 2004

EXTRA CURRICULAR ACTIVITIES:

March 10, 2001 Annual General Tactical Inspection (AGTTI) 2001,
Champion
DLSU-D

March 7, 2002 Student Volunteer of Computer Science Program Council
Committee
DLSU-D Alumni Auditorium

September 10, 2002 System Analysis and Design Training Seminar
DLSU-D Alumni Auditorium
March 08, 2003 On the Job Training Seminar
DLSU-D Alumni Auditorium

November 2003 English Proficiency Program
DLSU-D Julian Felipe Hall