ROXANNE L. MAGLANGA
United of Emirates, Dubai

Mobile No.: (+971) 563187084

Email Address: [email protected]

SUMMARY

As an ambitious person, I am enjoying having an actual exposure where I can assist other while challenging and expanding my knowledge and understanding the task at hand. I am seeking a position that will utilize my skills and offer the change for advancement where I could constantly learn and gain additional skill and expertise.

SKILLS

• Service- Oriented
• Espresso and Coffee Knowledge
• Courteous and Professional demeanour
• Up selling
• Excellent and multi-tasker
• Energetic work attitude
• Adaptive time player
• Strong organizational skills
 

WORKING EXPERIENCE

BARISTA- Starbucks Dubai

JUNE 10, 2018- Current

• Provide legendary customer service to all customers.
• Create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and modelling a clean and comfortable store environment.
• Clean Act with integrity, honesty, and knowledge that promote the culture, values and, vision of Starbucks.
• Maintain a clean and organised workplace.
• Led coffee tasting, showcasing seasonal items and reinforcing staff expertise.
BARISTA- Sessions hub Cafe, Baguio City

December 2017- April 2018

• Preparing and serving light food and snacks
• Cleaning work areas, coffee machines, and equipment
• Keeping track of inventory and placing new orders
• Maintains the highest quality, consistent product standards.
WAITRESS / SERVER

Adjaman Safari Café and Restobar

October 2015 –December 2017

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• Delivered exceptional service by greeting and serving customers in a timely and friendly manner.
• Extensive menu knowledge, memorization of special, detailed oriented, leadership skills, over-the-topperformance, and training abilities.
• Suggested additional items to customers, as appropriate, to increase restaurant Sales
• Routinely cleaned table linens, table settings, glassware, carpets, counters, and floors.
• Assisted cashiers in preparing checks and transaction cash payments.
EDUCATIONAL

Tertiary Education​2015​​Bachelor of Science in Hospitality Management

​​​​​University of the Cordilleras, Baguio City​

2014​​Bachelor of Science in Tourism

​​​​​University of the Cordilleras, Baguio City

Secondary Education 2011​La Trinidad National High School

​​​​​La Trinidad Benguet

Primary Education​ 2007​​Philex Elementary School

Tuba, Benguet