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Sabina Dashal Administrative Assistant

Canada
Admin and customer service releated skill

 

CURRICULUM VITAE

Sabina Dahal

E-mail: [email protected]  / Contact No-  +971564413893
Career Objective:

Seeking a responsible position where my knowledge and experience can be shared and enriched, that will be Impact Company and enrich my professional trait.

 

Abroad -Work Experience:

 

ü   Administrative Assistant – 28-Dec-2018 till now

NRS –International FZCO / Jebel Ali Free Zone, Head Office / UAE, Dubai

 

¨      HR Responsibility

Shortlisting the CV, Supporting (contact point) of HR in recruitment process, HR Task (all type of indoor and overseas Visa /Business / employment/ family/ tourist), Processing EOS, Employment contract preparation, medical insurance, personal filing etc., induction preparation, using HR platform, documents updating in immigration and internal, Electronic filling of personal and company related documents and issuing all  type of HR related letter e.g. salary, NOC , Bank, business invitation etc.), supporting to HR to implement new rules and regulations, record keeping, supporting in payroll, working on HR platform and so on.

¨      Admin Responsibility

All type of registration & De-registration task (New Company, Dubai Chamber Membership, vehicle OFC new /renewal, EHS new-renewal, Vehicle registration, Dewa, telecom registration etc.)   AMC Contract of office (AC, office maintenance, fire system, electrical etc.) all type of property related insurance, Attending all clients’ calls, email, fax. Hotel booking / accommodation for new employee, Travel arrangement for business trip. Office furniture supplies, office renovation and so on

CEO’s UAE property management task (selling, renting, annual maintenance, e.t.c)

 

ü  Service coordinator Com HR Assistant – 18-June-2013 to 28-Dec2014

E max Electronics / Landmark Group / Oasis Center- Head Office / UAE, Dubai

 

¨      HR Responsibility

Making leave plan of our customer service department along with OT record, payroll, Document preparation for new visa and for renewal, Advance salary processing, deduction e.t.c coordinating with HR office.

 

¨      Service Responsibility

Coordinate with all supplier and service center for solution for long pending job. Taking care of whole UAE E-max after sales Department issue, Credit note report, supplier PR report, average performance report and so on. Shipment receiving, dispatching & DOA processing, attending call, fax, email, sending SMS, using Orion, Aptech & E- max Dashboard, customer service vehicle scheduling, daily expenses, fuel, fine & so on. Providing training to new service / after sales staff. Complain handling (job closing, calling customer for feedback and son on)

 

 

 

 

 

 

ü  Spare parts & Claim officer 2011 May 7 to 2013 May 7

Samsung Customer Service Plaza / Eros Electrical / Albarsha / UAE, Dubai

 

¨      Ordering, forecasting, maintaining Minimum level stock of all Samsung unit’s parts

¨      Pricing, write off, parts transfer, buy back parts claiming

¨      Warranty, spare parts & DOA claim processing & reporting

¨      Daily sales report, depositing at bank, petty cash handling.

¨      Monthly & yearly report, attend the auditor, making and receiving shipment.

¨      Unit’s status update to customer, retailer and processing for replacement claim,

¨      Attending call, fax, email, GSPN & using SMS system

 

National -Work Experience

 

ü  Village Development Committee Interviewer -2009-Oct to 2011 April

Employer: Mira Makwanpur, Makwanpur, Nepal

Research and Data controller Department

 

ü  Management Trainee -2009 Feb to 2009 Sept

Employer: Public Development Bank, Makwanpur, Nepal

 

ü  Community Facilitator -2006 July to 2009 Feb

Employer: Child Welfare Society, Makwanpur, Nepal

Government & UNICEF project.

 

Part Time work Experience

ü  DIY Workshop staff 01-Mar-2017 to 05-Mar-2017

Qatar, Doha

 

ü  DIY Workshop staff 01-Jan-2017 to 04-Mar-2017

Dubai, UAE

 

 

Educational Qualification:

ü  Bachelor’s in Business Studies

§  Narayani College, Hetauda Nepal ( TU Board )

 

ü  Diploma In IATA Foundation (Canada certificated)

§  Zabeel International Dubai, UAE

 

Personal Profile:

Nationality                        :     Nepali

Date of Birth                     :     13th November 1988

Gender                              :     Female

Marital Status                   :     Married

Languages Known            :     English, Hindi & Nepali

 

Declaration:

To the best of my knowledge and belief, the undersigned certify that the information furnished above true.

Thank you!

Education

2018 BBS at Narayani College