Sabrina Mccoy Villaruz

Permanent Address: Brgy. Punta Tabuc Villa Alegria
Roxas City Capiz
Current Address: Makiling street Country homes subd. Putatan Muntinlupa City
Roxas City
E-mail: [email protected]
Mobile No: 09101203086/09458014126
Passport No: P3083093A

Employment Objective: To apply and render an excellent service as a responsible individual regardless of my gender. To enhance my skills, knowledge, attitude and grow as a competent and innovative individual. As well as to be able to work with a company that will mold me to become a better person and will help me grow as the company is growing.

Work experienced:

BPO industry
Seller Support Associate in Arvato Bertelsmann (Amazon.com) for 6months
Dec 2017 – Jun 2018
Seller Support mission is to create a world-class customer service experience for each and every seller.They are responsible for providing timely and accurate operational support to Merchants selling on the company’s platform.They are also the primary solution provider for global sellers on the Company’s platforms. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.

Customer service Representative at Alorica Madrigal Business Park( Walmart Canada)
Aug 2018 – Present

Walmart Canada customer service associates are the company’s front line of assets who work daily with customers to answer questions and address any concerns they may have. They are responsible for answering the phone and processing returns and exchanges, and they may occasionally have to ring up purchases

EDUCATIONAL BACKGROUND

Tertiary Level
COLEGIO DE LA PURISIMA CONCEPCION
Roxas City, Capiz
Bachelor of Science in Marine Transportation
General Weighted Average – 1.51 (Current Semester)
3rd Year – Academic Proficiency Awardee, Rank 2
2nd Year – Academic Proficiency Awardee, Rank 2
1st Year – Academic Proficiency Awardee, Rank 3
Secondary Level
Muntinlupa National High School
NBP Res. Muntinlupa City
Graduated, 2013-2014
4th Honorable Mention
Elementary Level
Itaas Elementary School
NBP Res. Muntinlupa City
Graduated, 2010-2011
2nd Honorable Mention

CREDENTIALS/ACHIEVEMENTS

One of the Ten Outstanding Maritime Students of the Philippines 2016
One of the Ten Outstanding Students of Capiz 2017
JCI Youth Leadership Excellence Awardee 2017
Borres Youth Leadership Institute Volunteer Service Awardee 2017
Twice Best Debater Awardee Tertiary level
1st place in Oratorical Competition inter-departmental Level

SKILLS

Hardworking, Very determined, Highly Motivated with initiative to learn, Flexible, Reliable, Dedicated, Efficient, Independent, Trustworthy and faithful.
Good socialization skills
Good Communication Skills
Computer Literate

PERSONAL INFORMATION

Birth date: April 20, 1995
Age: 23 years old
Sex: Female
Civil Status: Single
Height: cm: 152.4cm
Weight:: 58kg
Fathers Name: Jose Fred Santiago
Occupation: Construction worker
Mothers Name: Baby Manchell Villaruz
Occupation: Housewife