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Seleena Marie Padilla Customer Solutions Officer

Philippines
AdaptableAnalytic SkillsCustomer relationship managementDetail-orientedFlexible/Multi-taskingReponsible

A customer service representative with 3+ years experience who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot and resolve issues quickly. Maintains high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Experience

2017 - Present Customer Solutions Officer at Citigroup Business Process Solutions
2016 - 2017 Technical Support Representative at Alorica Philippines
June 2015 - Jan 2016 Customer Account Executive at Teleperformance Philippines