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Shailah Liwan Customer Service

Switzerland

SHAILAH A. LIWAN
FD 259 Pinespark, La Trinidad, Benguet
09502130559
[email protected]

OBJECTIVE: To join an organization where I can use my skills and expertise in management and attain a high level of performance in Hotel management.
EDUCATIONAL ATTAINMENT
Tertiary Benguet State University (2015-2016)
Bachelor of Science in Hotel and Restaurant Management
Secondary Bangao National High School (2008-2012)
Bangao, Buguias, Benguet
Elementary Bangao Moreno Elementary School (2002-2008)
Bangao, Buguias, Benguet
SKILLS AND QUALIFICATIONS
Marketing Skills
Technical Skills
Good Communication Skills

ACTIVITIES AND HONORS
Belong to the candidates of with honors of the graduating class (2012)
One of the recognized crew of the month and best counter of McDonald’s (2015)
Food and Beverage NCII organized by BCSAT
WORKING EXPERIENCE
July 20- December 29, 2016 Front Desk Clerk
Prime Hotel
Session Road, Baguio City
April 2014- January 2016 Counter Person/Cashier
Giant Arches Corporation
McDonald’s- La Trinidad
April- May 2015 FnB staff
Junior Practicum
Le Monet Hotel
Camp John Hay, Baguio City
January- March 2016 Front Desk Clerk, FnB staff
Senior Practicum
Treasures of Bolinao Beach and Resort
Patar, Bolinao, Pangasinan
SEMINARS
September 28, 2012 Food Handlers Orientation Seminar organized by Municipal Health Service Office Benguet State University

September 13, 2013 Introduction to Front Office Operations organized by Genting Star Tourism Academy Star Cruise Center, New Port, Pasay City

February 27, 2015 “Values and Ethics in the Workplace” and Projecting a Professional Image in the Hospitality Industry organized by Office of Student Services Social Hall Benguet State University

September 29, 2015 The ASEAN Conference, Cooyesan Hotel, Baguio City

November 24, 2015 International Cuisine Impact on ASEAN Integration
CTE Function Hall, Benguet State University
Personal Dimension of a Cruise Attendant
CTE Funtion Hall, Benguet State University

PERSONAL DATA
Date of Birth: September 28, 1995
Place of Birth: Buguias, Benguet
Civil Status: single
Height: 150 cm
Weight: 42 kg.
Language spoken: English, Filipino, Kankana-ey, Ilokano
CHARACTER REFERENCE
Ms. Amelia G. Bawang
Department Chair, Department of Hotel and Restaurant Management
Benguet State University
09086958413
Ms. Pia Ysabell Mundin
Front Desk Supervisor/Checker
Prime Hotel
09263083988
Ms. Arlene Sicay
Manager, McDonald’s
Km.5 La Trinidad
446- 6236 ; +63917543720