Silvestre Bacalso Sisican Jr.

Two Porto Arabia, The Pearl Qatar, Doha Contact No.: +974 3372-4178(Qatar Ooreedoo) [email protected]

OBJECTIVE: Seeking for the position of Hotel Housekeeping Room Attendant/Housekeeping Supervisor PROFESSIONAL PROFILE

❖ Abdulla Bin Ali & Partners for Commerce & Real Estate Investment Doha Qatar State of Qatar

Establishment: Viva Bahriya 18 & Two Porto Arabia (The Pearl Qatar) Position: Housekeeping Supervisor Inclusive dates: January 02, 2016 – Present

Responsibilities:

▪ To assign staff tasks in designated areas. ▪ To coordinate and supervise daily activities of the room attendant to ensure clean,tidy and well supplied guest rooms,hallways,elevators,staircases,service area pantries. ▪ To check and release all the rooms on your allocated assignment/ in your assigned area. ▪ To daily prepare and touch up cleaning of all expected arrivals. ▪ To collect daily room status report from front desk to ensure up to date room status. ▪ To identify discrepancy and immediately report such to front desk. ▪ To daily handover assignment, at the end of the shift, in form of a log book message summarizing all tasks completed and follow up for fellow supervisors/ next shift. ▪ To set up and execute periodical cleaning schedules. ▪ To liaise with engineering with regard to any engineering work orders required in your designated areas. ▪ To establish an effect follow up on pending engineering work orders and report such on a weekly basis. ▪ To ensure all chemicals are stored and applied in accordance with H&S policies and all staff are fully trained. ▪ To ensure and spot check that all room attendants equipment is used and maintained properly and handled in hygienic way. ▪ To assist in controlling of all operating expenses within the budget requirements. ▪ To prepare a monthly duty roster by turns.
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▪ To check stock levels, maintaining a minimum balance level and making requisition accordingly. ▪ To coordinate and participate in housekeeping inventories. ▪ To demonstrate full knowledge of fire prevention training and ensure your subordinates and you follow the duties upon hearing the alarm. ▪ To ensure your subordinates, your grooming and personal hygiene is maintained at the highest level at all times. ▪ To report any loss,theft, damage or strange behavior/ incident to your superior immediately. ▪ To train and develop all staff to the desired level of skill,knowledge and competency required to ensure standard performance. ▪ To attend any nominated training session and furthermore ,constantly asses your subordinates training needs. ▪ To establish and maintain a work atmosphere filled with team spirit among your housekeeping colleages and other departments.To ensure efficient practice of a team leader.To carry out any reasonable task as requested by your supervisor as and when needed.

❖ DANAT QATAR L.L.C. 4th Floor Alfardan Center Doha Qatar State of Qatar

Establishment: Two Porto Arabia (The Pearl Qatar) Position: Housekeeping Supervisor Inclusive dates: August 17, 2011 – December 31,2015

Responsibilities:

▪ To assign staff tasks in designated areas. ▪ To coordinate and supervise daily activities of the room attendant to ensure clean,tidy and well supplied guest rooms,hallways,elevators,staircases,service area pantries. ▪ To check and release all the rooms on your allocated assignment/ in your assigned area. ▪ To daily prepare and touch up cleaning of all expected arrivals. ▪ To collect daily room status report from front desk to ensure up to date room status. ▪ To identify discrepancy and immediately report such to front desk. ▪ To daily handover assignment, at the end of the shift, in form of a log book message summarizing all tasks completed and follow up for fellow supervisors/ next shift. ▪ To set up and execute periodical cleaning schedules. ▪ To liaise with engineering with regard to any engineering work orders required in your designated areas. ▪ To establish an effect follow up on pending engineering work orders and report such on a weekly basis. ▪ To ensure all chemicals are stored and applied in accordance with H&S policies and all staff are fully trained. ▪ To ensure and spot check that all room attendants equipment is used and maintained properly and handled in hygienic way. ▪ To assist in controlling of all operating expenses within the budget requirements. ▪ To prepare a monthly duty roster by turns. ▪ To check stock levels, maintaining a minimum balance level and making requisition accordingly.
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▪ To coordinate and participate in housekeeping inventories. ▪ To demonstrate full knowledge of fire prevention training and ensure your subordinates and you follow the duties upon hearing the alarm. ▪ To ensure your subordinates, your grooming and personal hygiene is maintained at the highest level at all times. ▪ To report any loss,theft, damage or strange behavior/ incident to your superior immediately. ▪ To train and develop all staff to the desired level of skill,knowledge and competency required to ensure standard performance. ▪ To attend any nominated training session and furthermore ,constantly asses your subordinates training needs. ▪ To establish and maintain a work atmosphere filled with team spirit among your housekeeping colleages and other departments.To ensure efficient practice of a team leader.To carry out any reasonable task as requested by your supervisor as and when needed.

❖ Carlton Hotel Singapore 76 Bras Basah Road Singapore 189558

Establishment: Carlton Hotel Singapore Position: Housekeeping Room Attendant Inclusive dates: March 03,2009 – March 03, 2010 Responsibilities:

▪ Cleaning and preparation of the trolley/ cart. ▪ Clean guest rooms that are prioritized. ▪ Check and report to supervisor any discrepancies in guest room. ▪ Report any guest requests/ complaints to the supervisor or housekeeping office. ▪ Informs the shift supervisor of any unusual observation in the rooms. ▪ Cleaning all equipment and machines being used in the guest rooms. ▪ Cleaning check out rooms. ▪ To keep pantry service areas clean and tidy. ▪ Reporting to the supervisor any room defects found in the guest rooms. ▪ To check equipment and pack trolley/ cart ready for next day before duty ends. ▪ Being alert at all times, reporting to superior any suspicious looking persons,incidents and other unusual observation. ▪ Report any loss and found item to the security personnel or immediate superior. ▪ Accomplishing the daily worksheet and sign out form from shift supervisor. ▪ Attends to guest needs and request efficiently. ▪ Performs other duties and responsibilities as required by the floor supervisors.

❖ Leyte Park Resort Hotel Roxas Boulevard, Tacloban City Philippines 7064

Establishment: Leyte Park Resort Hotel ( Veranda Café and Restaurant ) Position: Food Attendant/ Food Server Inclusive dates: April 24, 2009 – October 15, 2009
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Responsibilities:

▪ Serve food and beverages to guests according to standard operating procedures. ▪ Ensure high standard of sanitation and hygiene in the work area. ▪ Maintains high standard of personal appearance and personal hygiene at all times. ▪ Perform cashiering tasks according to the set standards. ▪ Ensure cleanliness of various restaurant areas. ▪ Check and oversee accuracy of stocks acquired vs. requisition. ▪ Prepares restaurant mise en place. ▪ Maintains cleanliness of the restaurant/bar that table appointments including table arrangements keeping them impeccable. ▪ Constantly review standards food presentation,service and operating procedures. ▪ Constantly man his/her area and conscious efforts to ensure that the restaurant is always ready to serve incoming guests and that no guests are left unattended. ▪ Ensures that all guests orders and related requests are carried out..

❖ Jollibee Food Corporation(Fast Food Chain) Zamora Street,Tacloban City Philippines

Establishment: Jollibee Fastfood Position: Service Crew Inclusive dates: September , 2006 – March, 2009

Responsibilities:

▪ Serve food and beverages to guests according to standard operating procedures. ▪ Ensure high standard of sanitation and hygiene in the work area. ▪ Doing daily and monthly inventories.

Personal Particulars

Nationality : Filipino Marital Status : Single Gender : Male Age : 31 Date of Birth : January 01,1989 Educational Background

College : Leyte Normal University Tacloban City, Philippines Bachelor of Science in Hotel and Restaurant Management (BSHRM) 2005 – 2010

References/Certificates : To be provided upon request