SURYA PRAKASH
PRESENT ADDRESS
Al Khail Gate, Al Qouz
Dubai, UAE
Mob- 00971508562412
Skype ID – Surya.prakash518
E-mail: [email protected]
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OBJECTIVES – A position in a results-oriented organization that provides an opportunity to encounter challenges, exhibit aptitude and adroitness in innovation and creativity towards continue growth and advancement.
PERSONAL INFORMATIONS
Height: 177cms
Date of Birth: 06-01-76
Nationality: Indian
Marital Status: Married
Languages known -English, Hindi, Telugu
Visa – Residence Visa
Driving License – Valid UAE License
EDUCATIONAL QUALIFICATIONS
Bachelor’s degree in HOTEL MANAGEMENT & CATERING TECHNOLOGY from Regency College, Hyderabad, India (1997-2000)
COMPUTER SKILLS Microsoft Office– Word, Excel, Power Point, Micros Operations,
Fidelio system, Hotel Manager
WORKING EXPERIENCE
Aug 2018 to till as Food & Beverage Manager
S- Hotel Al Barsha South (Dubai)
S Hotel is a new Luxurious business hotel group coming up in Dubai.
S-hotel Al Barsha as 246 guest rooms, I joined as a Pre-Opening team with an All-Day Dining Restaurant, Oriental Restaurant, Baker & spice Restaurant, In Room Dining & 03 Banquet Halls.
Reporting to General Manager
JOB DESCRIPTION;
Financial
1) To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center
2) To monitor all costs and recommend measures to control them. To establish an integrated, cost management, plan through product lining, minimal inventories, and joint procurement with sister hotels where possible.
3) To ensure that the Department Operational Budget is strictly adhered to
4) To prepare monthly forecasts and schedule resources accordingly
Operational
1) To ensure that all the outlets and banquet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Minimum Standards.
2) To monitor Food & Beverage standards in all outlets and banquets To work with the Outlet Managers, Banquet Services Manager and respective Chef de Cuisines to take corrective action where necessary
Guest Service
1)To establishes a rapport with guests, maintaining good customer relationship and handles all guest complaints, requests and inquiries on food, beverage and service.
2) To personal and frequently verify that guests in the outlet are receiving the best possible service.
Administration
1) To ensure that all Departmental Operations Manuals are prepared and updated annually
2) To ensure that all Food & Beverage forms and reports are forward in time to the Corporate / Area Food & Beverage Departments.
Employee Handling
1) To recruit and train Food & Beverage Outlet Managers and supervisory employees who are able to work within the decentralized Management Philosophy, following the Concepts Statement established and the Financial, Operational and Administrative Philosophies outlined above and who understand and support.
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Feb 2016 to Mar 2018 as Food & Beverage Manager
Dunes Hotel Apartments Dubai, UAE
Reporting to General Manager;
Dunes group have 03 luxurious hotel apartments in Dubai with 02 Multicuisine restaurant & 02 Banquet Halls.
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Feb 2012 to Nov 2015 as Food & Beverage Manager
Oak Wood Premier Hotel Apartments Mumbai
Hotel Oak wood is 05-Star rated US based Brand Hotels worldwide.
I am handling 04 outlets, which includes a Multi Cuisine Restaurant &a Fine Dine Indian Restaurant
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Jul 2011 to Jan 2012 as Food & Beverage Manager
Hotel St.Laurn Tower (Ahmadabad, India)
Hotel St Laurn Tower a luxurious business 4-star hotel offering 129 guest rooms with
A Fine dines Restaurant (24×7 Multi Cuisine Restaurant & Oriental restaurant) & 05 Banquet Halls.
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September 2009 to May 2011 as Asst Food & Beverage Manager
Hotel Regent Palace (Dubai, UAE)
Hotel Regent Palace a luxurious business 4-star hotel offering 144 guest rooms with 06 F&B Outlets
(Fine Dine Sea Food, Indian & Arabic Restaurant), Banquet Hall and 02 nightclubs
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May 2005 to Nov 2008 as an Assistant Manager F&B
Hotel Le Meridien Grosvenor House (Dubai, UAE)
Hotel Grosvenor House, a Modern Luxurious 5-star hotel, offering 217 guest rooms & 205 furnished serviced apartments & 10 F&B outlets. I was transferred with a promotion from hotel Le Royal Meridien for a Pre-opening of Fine dines restaurants (Brasserie a Coffee Shop / Buddha Bar)
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Dec. 2001 to April 2005 as F&B Captain
Hotel Le Royal Meridien, Jumeirah Beach, Dubai (UAE)
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February 2001 – September 2001 as F&B Senior Waiter
Hotel ITC Sheraton Tower (Mumbai, INDIA)
I was joined as a Pre-opening team & worked in different F&B outlets of the hotel
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July 1999 – December 1999 as an Industrial Trainee
Hotel RENAISSANCE (GOA, INDIA)
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Training Attended
· Quality Management
· Train the Trainer
· Up Selling
· Health & Safety
· Fire Fighting
· First Aid
· Standards of Performance (S.O.P)
· Food Hygiene Course
· Team Build
· Commitment to excellence
· HACCP Awareness
· Metrics & Measures
· Decision Making & Handling Complaints
· Communication Skills
· Intermediate Course in Food Safety
· Starwood Preferred Guest (SPG) Programs.
· Supervisory Skills