SUSAN F. FLOJO

Email Account   :   [email protected]

Skype Account   :   svff08

Contact No.        :  +639229231393 /+639368994482

JOB OBJECTIVE:

To contribute towards the organizational growth while simultaneously successfully manage a challenging role in a fast and progressive.  Ensuring my profession as well as my personal development seeking a challenging position as Medical Transcriptionist in a prestigious establishment.

PROFILE:

I am an Enthusiastic, individual and hard worker who can contribute to the company independently. I have more than 20 years progressively experience holding various clerical/transcriptionist position in a healthcare establishment. I am responsible for typing correspondence, transcribe dictation for a variety of medical reports, physical examinations and other reports relevant to area of assignment.

KEY COMPETENCIES/SKILLS:

Good organizational skills detailed, analytical and strategically good and solving problem and can work independently.  Computer literate (Microsoft Office).

PERSONAL INFORMATION:

Sex                                          :           Female

Citizenship                            :           Filipino

Religion                                  :           Christian

Language/Dialect Spoken  :           English& Tagalog

Email account                                 :           [email protected]/[email protected]

PROFESSIONAL EXPERIENCE:

Company
:            King Abdullah Bin Abdulaziz University Hospital
Duration
:            December 21, 2014 – February 17, 2019
Position
:          Medical Transcriptionist /Medical Secretary
Department
:            Medical Imaging
Location
:            Riyadh, KSA
Within the mission, vision and values of KAAUH-PNU, the Medical Imaging Department provides professional pre-hospital and in-hospital care, following established standards, protocols and

procedures, within the scope of practice of the medical transcription.

Duties and Responsibilities:  Medical Transcriptionist

Ø  Perform duties in accordance with the Joint Commission of International Accreditation (JCIA), College of American Pathologists (CAP), American Association of Blood Banks (AABB), Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) and Hospital Standards.

Ø  Transcribes dictation for a variety of medical reports such as patient histories, physical examinations and other reports relevant to area of assignment.

Ø  Convert speech to written form notes, text, etc. through any technique such as direct verbal

dictation, headsets, transcribing machines.

Ø  Identifies mistakes in reports and checks with doctors to obtain the correct information.

Ø  Reviews and edits transcribed reports or dictated material for spelling, grammar, clarity, consistency and proper medical terminology.

Ø  Produces medical reports, correspondence, records, patient-care information, statistics, medical research and administrative material.

Ø  Returns dictated reports in printed or electronic form for physician’s review, signature and corrections.

Ø  Answers inquiries concerning progress of medical cases, within the limits of confidentiality laws.

Duties and Responsibilities:  Medical Secretary

Ø  Prepares correspondence, doctor’s rotation schedule, memos and other related paper works.

Ø  Opens, screens, and routes incoming mails.  Prepares signature lists and circulate incoming and outgoing mail.

Ø  Files and distribute reports and other correspondences.

Ø  Proofreads documents generated within the department before distribution.

Ø  Develops and maintains departmental filing system.  Maintained an accurate suspense file system and liaises individuals to determine actions.

Ø  Manages the appointment book of the assigned manager to include booking appointments, arranging meetings, venues and arranging catering requests.

Ø  Prepares papers and documents needed for a meeting.  Types and distributes agendas and supporting documentation required for a meeting.

Ø  Prepares medical duty Rota as required.

Ø  Maintain confidentiality of all sensitive information at all times.

Ø  Handle and smoothly organize the workload of the department in an efficient manner.

Ø  Performs a variety of clerical, office tasks administrative assistant duties such as handling incoming and outgoing mail, typing correspondence, filing and operating office machines.

Ø  Undertake other duties from time to time.

Company:
King Saud Medical City
Duration:
October 2011 – September 2014
Position:
Medical Staff Office Coordinator
Department:
CEO Office
Location:
Riyadh, KSA
Duties and Responsibilities:

Ø  Managing and maintaining the Medical Staff Office database to ensure the data are updated, accurate and unified with HR system.

Ø  Preparing welcome packed for the new medical staff and ensures that each welcome pack is complete.

Ø  Coordinating with Recruitment Office and monitoring of new medical staff expected to arrive.

Ø  Coordinating with Recruitment Office and concerned departments to ensure that all logistics requirements (i.e. computer, lab coat, etc.) are prepared before the arrival of the new staff.

Ø  Processing the medical staff file for HR and ensuring that his/her personnel documents are complete before submitting to the HR file section and retaining a copy of the file in the office.

Ø  Preparing the necessary documentation requirements of the returning scholar for credentialing and process his/her papers for HR necessary salary and position adjustments.

Ø  Monitoring and tracking of submitted scholar’s file in HR to ensure that processing is done smoothly.

Ø  Coordinating with Health Professional Credentialing Office of the re-credentialing and re-privileging of the medical staff.

Ø  Monitoring and generating of the list of valid life Certification (i.e. BLS, ATLS) and related licenses of medical staff whose validity dates are about to expire and send notification reminder to the medical staff and concerned department secretaries.

Ø  Preparing and coordinating with the different departments of the medical staff for any Medical Staff Events meeting (i.e. Physician’s Forum, etc.).

Ø  Undertake other duties from time to time.

Company:
New Medical Centre Specialty Hospital
Duration:
December 2008 – December 2010
Position:
Medical  Transcriptionist
Department:
Radiology
Location:
Abu Dhabi, UAE
 

Duties and Responsibilities:

Ø  Interpret and transcribes a variety of medical reports and correspondence regarding patients’

Assessment, work-ups, therapeutic procedures, clinical courses, diagnosis, prognosis, in order to document and facilitate delivery of health care.

Ø  Operate and utilizes designated word processing, dictation and transcription equipment as directed to complete assignments.

Ø  Provides quality transcription by the use of proper resources and proofreading of own work.

Ø  Ensures the confidentiality of the contents of the reports transcribed.

Ø  Applies excellent listening, written and oral communication skills, including English usage, grammar, punctuation, and style.

Ø  Work under pressure with time constraints.

Ø  Understand diverse accents and varying dictation styles.

Ø  Undertake other duties from time to time.

Company:
Security Forces Hospital
Duration:
July 1998 – July 2008
Position:
Medical  Transcriptionist/Medical Secretary
Department:
Radiology
Location:
Riyadh, KSA
Duties and Responsibilities:

Ø  Responsible for typing all examination reports.

Ø  Transcribe each report as dictated by the Radiologist with accuracy through the use of Dictaphone machine.

Ø  Proofread all reports before they are signed and filed.

Ø  Type other materials as time permits.

Ø  Actively participate in department Quality Assurance Program.

Ø  Assists with other clerical tasks and duties assigned with the realm of knowledge and perform duties necessary to support accreditation standards.

Ø  Report any occurrences not consistent with the operation of the hospital or service standard for patients, employers, visitors and situations that put patient/staff/visitors for injury or other harm.

Company:
Prince Salman Bin Abdulaziz Hospital
Duration:
May 1995 – June 1997
Position:
Medical  Transcriptionist/Medical Secretary
Department:
Radiology
Location:
Riyadh, KSA
Duties and Responsibilities:

Ø  Provides Medical Reports, correspondence, records and patient-care information.

Ø  Does daily census in coordination with the admission office, collects, assembles and checks in all discharge charts, maintain list of reportable diseases for the Disease Intelligence Center of the Ministry of Health.

Ø  Provide computer services in registration and follow-up appointment, patient master index, disease and operation classification, record control and statistical data analysis.

Ø  Maintain confidentiality of information from unauthorized person.

Ø  Collect case folders of all discharged patients from the wards on a daily basis.

Ø  Gathers data/information/reports taken from different hospitals.

Ø  Collect all reports in the different wards and department for their monthly and yearly census.

Ø  Type all daily, monthly and yearly reports for the department.

Ø  Handling incoming and outgoing telephone calls.

Ø  Undertake other duties from time to time.

Company:
Afif General Hospital
Duration:
October 1993 – May 1995
Position:
Medical  Transcriptionist/Medical Secretary
Department:
Radiology
Location:
Riyadh, KSA
Duties and Responsibilities:

Ø  Interpret and transcribes a variety of medical reports and correspondence regarding patients’

Assessment, work-up, therapeutic procedures, clinical courses, diagnosis, prognosis, in order to document and facilitate delivery of health care.

Ø  Operate and utilizes designated word processing, dictation and transcription equipment as directed to complete assignments.

Ø  Provides quality transcription by the use of proper resources and proofreading Ensures the confidentiality of the contents of the reports transcribed.

Ø  Applies excellent listening, written and oral communication skills, including English usage, grammar, punctuation, and style.

Ø  Work under pressure with time constraints.

Ø  Understand diverse accents and varying dictation styles.

Ø  Meet the required efficiency set by the doctors/department.

Ø  Responsible for patient appointment in case to case basis.

Ø  Attending telephone outgoing and incoming calls from different departments, patients and staff.

Ø  Undertake other duties from time to time.

EDUCATIONAL PROFILE:

Highest Education

Education Level:
Bachelor’s / College Degree
Education Field:
Administration/Education
Course:
Bachelor of Business Education/Business Administration
School/University:
Polythecnic University of the Philippines
Location:
Sta Mesa, Metro Manila
Graduation Date:
1983 – 1989
Medical Transcription Training Course

Education Level:
Medical Transcription Course
Training School
Security Forces Hospital
Course:
Medical Terminology
Location:
Riyadh, KSA
Date:
June 2002 –  May 2003
Education Level:
Medical Transcription Course
Training School
King Abdullah bin Abdulaziz University Hospital
Course:
Medical Terminology
Location:
Riyadh, KSA
Date:
01 March – 31 March 2016
REFERENCES:

Name
Position Title
Institution
Dr. Anas Hamdoun
Consultant, Pediatric Medical Imaging Dept.
King Abdullah bin Abdulaziz University Hospital
Dr. Nabil Al Gosaibi
Former CEO, Orthopedic Consultant
King Saud Medical City, Riyadh, KSA
Mr. Russel Dimaculangan
Supervisor, Senior Transcriptionist
New Medical Centre Hospital, Abu Dhabi, United Arab Emirates
I certify that all the statements are true and correct.  Should you find anything more to inquire with to further details my application, please do not hesitate to reach me through the contact numbers and email stated above.

SUSAN F. FLOJO