Seeking a position in a stimulating environment, where my skills and hard work could be utilized to deliver the best results.
Summary
High-performance Manager with extensive portfolio of international and domestic project accomplishments 3 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversity network of service providers ensuring optimal quality and results for successful client events.
Work Experience
12/2016 – 07/2019
Navarra Venues
01/2016 – 12/2016
Sydney,NSW,AUSTRALIA Events Manager
Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
Supervised onsite caterers, audio-visual technicians and facility management team. Supported senior leadership by developing status reports on activities related to planning, scheduling , cancellation, inquiries, resourcing, risk mitigation and propsal development for various events.
Maximize quality assurance by completing frequent checks of line.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Sorted, opened and routed incoming correspondence and deliviries to help senior leaders respond quickly to business and customer requirements.
Handled logitics, catering, agendas and travel arrangements for meeting and event plannings for board of directors, president and executive vice president.
Solar Red
Sydney,NSW,Australia Sale consultant

03/2015 – 11/2015
Used consultative sales approach to understand customer needs and recommend relevent offerings.
Worked with sales teams to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Drove new business by acquiring new clients and expanding new and existing relationship. Maximized customer retention by resolving issues quickly.
Created detailed sales presentations to communicate product features and market data.
Westside Petroleum
Sydney,NSW,Australia
Customer Service Representative
Responded to customer requests for products, services and company information. Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
Educated customers on promotions to enhance sales.
Restocked, arranged and organized merchandise in front lanes to drive product sales. Checked prices for customers and processed items sold by scanning barcode. Processed POS transactions, including checks, cash and credit purchase or refunds. Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales number.
Checked identification for proof-of-age and refusing tobacco sales to underage customers. Reviewed and resolved differences between accounting information and cash drawer.
Brand Activate Pakistan
Karachi, Sindh, Pakistan Event Staff
Provided exceptional customer service to all guests and escalate concerns where needed.
Set up event facilities and equipment, cleaned areas and organized supplies. Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
High School Diploma in Electronics
Metallurgical Training Center Pakistan Steel Mills Diploma In Associate Engineering (Electronics)
INTERMEDIATE in Pre-engineering
Government City College
Matriculation in Science
The Educators
01/2013 – 04/2014
09/2011 – 09/2014
10/2009 – 08/2011
08/2007 – 08/2009

Courses & Certifications
04/2015 Responsible Service of Alcohol – Hospitality Training Victoria Pty Ltd 10000637133
07/2015 Proficiency Certificate – Metro English College Sydney 053379D
09/2013 Air Ticketing & Tariff – MPL Training Center (Institute of Airline Technology) MA997210
09/2012
• English
Computer Hardware & Maintenance – Parlance International (Institute of Skill Development Council)
Languages Skills
• Strong Communication & Interpersonal
• Trustworthy & Discreet
• Administrative & IT skills
• Effective & Efficient Management of Resources • Teamwork
• Public Speaking
• Customer service • Microsoft office
• Sales
Interests
• • Reading books and article. • Playing Football is one of my many passions. I believe being a true team player is one of the most important things Football has taught me over the years. I have taken part in numerous local competitions, winning laurels for my school and club. Football has reinforced teamwork in me, and with such an athletic sport, I have found a way to keep myself fit and engaged.
Volunteering Experience
Local Community
Volunteer service in Traditional Events and Seminars. Just one of the ways of fulfilling my responsibility to the community.