Poblacion Occidental, Valencia
Bohol, Philippines, 6306
+63-999-6789-204
[email protected]
UNICA GOMEZ DEL BANDO
EXPERIENCE OVERVIEW

 Extensive experience in nurse/home care from toddlers to elderly. Intensive customer care skills and experience on a hotel resort and 40-bed local hospital. A great multi-tasker, flexible, goal-oriented, and has a positive attitude towards work.
EXPERIENCES ADMINISTRATION ASSISTANT, OFFICE OF THE BARANGAY CAPTAIN
April 15, 2010 to June 30, 2014
 Ensures that all office records are accurate and updated;
 Takes charge of the incoming and outgoing communications in the office;
 Assist office visitors in working out the purposes of their visits may be it government related or other household and community issues;
 Maintains cleanliness and upkeep of the Barangay office;
 Reports to the Captain of Barangay daily;

NURSING ASSISTANT, DR. LIM’S CLINIC AND HOSPITAL
April 5, 2007 to March 30, 2010
 Provides patients’ personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
 Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
 Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.
 Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
 Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to nursing supervisor.
 Documents actions by completing forms, reports, logs, and records.
 Maintains work operations by following policies and procedures.
 Protects organization’s value by keeping patient information confidential.
 Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
 Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.
 Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

ROOM ATTENDANT, BADJANG SPRING RESORTS AND HOTEL
April 1, 2010 – April 30, 2013
 Enters and prepares the room for cleaning.
 Dusts the room and furniture.
 Replenishes guestroom and bath supplies.
 Cleans the bathroom.
 Cleans the closet.
 Vacuums and racks the carpet.
 Checks and secures the rooms.
 Replenish amenities according to the operational standards.
 Deliver and retrieve items on loan to guests e.g. iron and ironing boards
 Ensure security of guest rooms and privacy of guests
 Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
 Cleans guest bathroom/bedroom/floor corridor.
 Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
 Maintain positive guest relations at all times.
 Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
 Resolve guest complaints, ensuring guest satisfaction.
 Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
 Empty trash containers and ashtrays.
 Remove all dirty terry and replace with the clean par to the designated layout.
 Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
 Replace facial, toilet tissue and bathroom amenities in correct amount and location.
 Inspect condition of bathrobes and replace soiled/damaged ones.
 Remove dirty bed linen and make up bed with clean linen.
 Replace laundry bags and slips.
 Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
 Dust and polish all furniture.
 Realign furniture to the floor plan.
 Responsible for replenishment of guest complimentary water.
 Responsible for the cleanliness and maintenance of his work area.
 Responsible for the Hotel property in the work area.
 Attends to guest calls, guest requests /guest complaints in the area assigned to him.
 Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
 Responsible for following the standard operating procedures.
 Responsible for achieving and exceeding the guest satisfaction score.
 Update status of rooms cleaned on assignment sheet.
 Return and restock cart at end of shift.

FRONTDESK OFFICER, BADJANG SPRING RESORTS AND HOTEL
May 1, 2013 – present
 Answer the phone at the front desk to respond to current and prospective guests’ needs
 Book reservations for individuals, families and groups as required
 Greet walk-in guests and guests with reservations when they arrive at the front desk
 Schedule special services, such as pick-up service and other amenities usages, when guests inquire
 Refer guests to local amenities and venues
 Communicate guests’ requests and complaints to the appropriate department
 Ensure tracking of billing and payments
 Conducts booking and billing inventories

EDUCATION NURSING AIDE – BOHOL INSTITUTE OF TECHOLOGY (2005- 2007)
[Tagbilaran City, Bohol]
THIS COURSE PROVIDES CLINICAL INSTRUCTION AND PRACTICE OF BASIC NURSING SKILLS REQUIRED OF NURSING ASSISTANTS EMPLOYED IN SKILLED NURSING FACILITIES AND EXTENDED CARE FACILITIES. THE COURSE EMPHASIZES CARE OF THE OLDER ADULT CLIENT, ASSISTANCE WITH THE ACTIVITIES OF DAILY LIVING, BATHING, DRESSING, EXERCISE MOVEMENT, EATING, ELIMINATING SAFETY MEASURES, CARDIOPULMONARY RESUSCITATION AND REHABILITATION TECHNIQUES.

OTHER PERSONAL INFORMATION
AGE – 32
GENDER – FEMALE
BIRTHDAY – MAY 22, 1986
RELIGION – ROMAN CATHOLIC
MOTHER – CARMEN DEL BANDO
FATHER – RODULFO DEL BANDO (DECEASED)

REFERENCES

1. Captain Jimmy Uyamot – Barangay Limocon, Valencia
Position: Captain
Contact #: +63916-4380-036

2. Emerald Mae Amba Balili – Dr. Lim’s Clinic and Hospital
Position: Midwife and Pharmacist
Contact #: +63927-5851-453

3. Honorable Katrina Lim – Town of Valencia
Position: Town Mayor & Chairman of Badjang Spring Resorts and Hotel
Contact #: +63917-6598-712