VIVIAN A. SABA
Inicbulan Bauan, Batangas
[email protected]
Mobile #: +639153867528
Passport #: EC4877290

OBJECTIVE:

To be able to find a job where my competence and skills gained from my knowledge and experiences that can be applied and further enhanced my personal and professional growth.

QUALIFICATIONS:

Received awards on the following Tesda Assessments:

National Competency Level II – Baking and Pastry
University of Batangas
March 18, 2009
National Competency Level II – Food and Beverage Service
University of Batangas
May 23, 2009
National Competency Level ll – Housekeeping
University of Batangas
May 20, 2009
National Competency Level II – Bar Management
University of Batangas
October, 2009
SKILLS:

Knowledgeable in Food and Beverage Service
Knowledgeable in Housekeeping
Costumer Service Assistant
Ability to work well under pressure and multi-task with frequent interruptions.
Good English verbal and communication skills.
Computer literate.
Sales & Promoting

SEMINARS and TRAININGS:

BASIC FOOD HYGIENE TRAINING “A COMPLETE FOOD SAFETY SOLUTION”
M.R.S FOOD TRAINING SERVICES
Popeye’s Louisiana Kitchen (Al Rigga Branch, Dubai)
February 19, 2012

Basic Hotel Operations Seminar
Subic International Hotel
Housekeeping Demo, Food and Beverages, Sales and Marketing
February 28, 2009

Coffee Classroom (Coffee and Barista Training)
University of Batangas
August 20, 2009

ON THE JOB TRAINING
Max’s Restaurant (Batangas City)
Costumer Service Assistant (CSA)
April 03, 2010 – May 29, 2010

Description:
> Greet and maintain good working relationship with the customers.
> Take the order of customer with suggestive sales.
>Assisting the customer/guest, and giving exceptional customer service.
>Serving food and beverages to the customer.
>Presenting bills to the customers.

WORK EXPERIENCE:

MENCHIE’S FROZEN YOGURT
DUBAI ( JBR The Beach & Jumeira Park Pavilion) UAE
Cashier, Salesperson/CustomerServiceAssistant
February 27 2014-February 20, 2016

Job Description:
>Greet, guide and have a genuine connection with the customer.
>Receiving cash and card payments from the customers and presenting their bills.
>Focus on giving exceptional customers service.
>Make an orders for our shop and doing a weekly&monthly inventory of our items.
>Preparing some merchandise items.
>Sending sales report to our office thru email.
>Promoting our products to our customer

POPEYES LOUISIANA KITCHEN
DUBAI (Satwa, Rigga, Karama Branch) United Arab Emirates
Cashier, Customer Service Assistant
May 03, 2011 – June 09, 2013

Job Description:
> Greet and maintain good working relationship with the customers.
> Take the order of customer with suggestive sales.
> Receiving cash and card payments from the customers and presenting their bills.
> Uphold a warm friendly environment inside the area of work.
> Attend the customer’s injuries wherever needed.
> Perform other duties assigned by my immediate superior.
> Answering phone calls in a proper manner for delivery and giving some important information to the customer.
> Focus on giving exceptional customer service to our guests and taking/fulfilling their orders.

EDUCATION

TERTIARY : University of Batangas
Associate in Hotel and Restaurant Management
(2008 – 2010)

SECONDARY: Bauan Technical High School
(2000 – 2004)

PRIMARY : Inicbulan Rizal Elementary School
(1999)

PERSONAL PROFILE

Birthday : October 31, 1987
Birthplace : Bauan Batangas
Age : 32
Sex : Female
Civil Status : Married
Nationality : Filipino
Religion : Roman Catholic
Height : 5’4″
Weight : 105 lbs.

REFERENCES

Ms. Grace Ilagan
Restaurant Manager, Maintenance Coordinator – Popeye’s Louisiana Kitchen
Abu Dhabi, UAE
+971562070912/+971503439806

Mr. Jhonny Wetwet
Brand Manager at Sahpad Trading LLC, Dubai UAE
[email protected]

I hereby certify the above information is true and correct to the best of knowledge and belief
Vivian A. Saba
Applicant