Contact: 00971-526956090

Email Id: [email protected]

Name: Vusheng Ferdinand

Career Objective
To enhance my professional skills in dynamic environment and to learn and grow along with organization, I am always eager to learn and I believe every day is a learning curve. I strongly believe in 3 Principal in life; Honesty, Respect and Hardworking.

Career Achievements

The Ritz-Carlton DIFC, (Starting date) to till now.

RITZ CARLTON DIFC:

Housekeeping  Attendant
Period: January2019 till date

Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc).
Perform and document routine inspection and maintenance activities.
Carry out heavy cleansing tasks and special projects.
Notify management of occurring deficiencies or needs for repairs.
Make adjustments and minor repairs.
Stock and maintain supply rooms.
Cooperate with the rest of the staff.
Follow all health and safety regulations.

HYATT REGENCY DUBAI CREEK HEIGHTS October 2016 to November 2018:

Gym and Fitness
Housekeeping attendant

Responsibilities:

Maintaining  employee and membership record
Assisting spa receptionist in explaining the various type of  massages and their prizes
Conducting tours of facilities for visitors, answering questions and promoting memberships
Assisting trainers in the organization, implementation and supervision of health and fitness programs
Comfortable with quickly setting up and taking down a range of fitness and sport equipments
Monitoring facilities resolving issues or informing supervisor about issues
Ensuring areas appropriately clean and sanitize
work with management scheduling classes assisting trainer in the organization and the implementation of programs
ensuring study supply of occasional equipment and towels
preparing the desk such as balancing the books and taking notes of voice mails and daily event that needed attention and change
providing guest with necessary information regarding sauna, steam and water temple
Report any breakage and lost to the manager
To market the fitness attire to gust
To take inventory and examine merchandise to identify items to be reorder and replenished

CLIFTON  Hotel Cameroon:

Bell boy/Doorman (front of the house)

PERIOD: 2014-2016

Open doors and assist guest/visitors entering and leaving the property.
Greet guest and inform them of property amenities, services,  hours of operation, local areas of interest and activities.
Transport guest luggage to and from guest rooms and / or designated bell areas.
Assist guest/visitors in and out of vehicles, including assisting guest with loading / unloading luggage.
Assist guest with directions.
Arrange transportation and record advance transportation as needed.
Welcome and acknowledge all guest according to hotel standards.
Actively listen and respond positively to guest questions, concern and request using brand or property specific process.
Address guest’s service in a professional, positive and timely manner.
Welcoming and acknowledge each and every guest with smile, eye contact and a friendly verbal greeting , using guest’s name when possible.
Thank guests with genuine appreciation and provide  a fond farewell.
Anticipate guest’s service needs, including asking questions of guest to better understand their needs, listening to guest preferences and acting on them whenever possible.
Answering telephones using appropriate etiquette.
Speak to guest and co-workers using clear , appropriate and professional language.
Talk and listen to other employees to effectively exchange information.
Prepare and review written documents.
Act in accordance with policies and procedure.
Help valet during busy hours.
Follow hotel and department safety and security policies and procedues.
Assist in cleaning up lobby and lounge

Hospitality Training and Achievements

First Class Certificate, hygiene training, safety and security training, Housekeeping supervisor, Front desk reception. All these training done with   MGS ( Marriott global source digital learning platform).

Education

2002: Primary School Education: Common Entrance Certificate & FSLC
2007: Secondary School Education: GCE O’ Level Certificate.
2009:High School Education: GCE Advance Level
2014: DEGREE IN ECONOMICS

Job similar skills

Active team member for working in a team environments
Strong customer service and team working skills
A friendly and polite nature
Hardworking/Can work under pressure
Physical stamina to work long hours on my feet
Flexibility to work in shifts, night, weekends and holidays
Time Management
Fast learner

Personal details
Father’s Name: Vusheng Christopher
Date of Birth: 22 November 1989
Passport details: 0908075

Languages:

English
French

Hobbies

Reading books, traveling, photography, cooking

Reference check

Mr. Babu

Assistant Executive Housekeeper HYATT REGENCY CREEK HEIGHT DUBAI

Telephone number +971507910765.

Mr IBRAHIM Mohamed

SENIOR SURPERVISOR AT RITZ CARLTON DIFC

Telephone number +971505445659