WAGH-Y A. CASIONAN

Address: Calao West, Santiago City, Isabela
Mobile Number: 09354627192
E-mail Address: [email protected]

Objective: To acquire position with opportunities for growth and advancement.

EDUCATIONAL BACKGROUND:

UNIVERSITY OF THE CORDILLERAS
Bachelor of Science in Financial Management Accounting
2011-2015
Governor Pack Road, Baguio City

EASTERN POTIA NATIONAL HIGH SCHOOL
Valedictorian
2007-2011
Alfonso Lista Ifugao

SEMINARS AND TRAININGS ATTENDED
Interpersonal Communication Skills
University of the Cordilleras
August 14, 2014

Ethical Guide to Professionalism
University of the Cordilleras
March 22, 2014

Foreign Exchange Investment
University of the Cordilleras
February 14, 2014

ORGANIZATIONAL AFFILIATIONS
Money Managers
Vice President- Audit
Vice President- Communications

AWARDS AND ORIENTATIONS

SILEW AWARDEE
Dean’s Listrt, Shift Management
Gold Hat Awardee, Shift Management

PROFESSIONAL EXPERIENCE:

MANAGER TRAINEE
McDonald’s Xentro Mall
Santiago City, Isabela
Present

BRANCH MANAGER
Advance Microfinancing Corporation
Cauayan Branch
Cauayan City, Isabela
January- April 21, 2018

LEGAL ASSISTANT
Advance Credit Corporation
Head Office
Santiago City, Isabela
February 1, 2017- January 18, 2018

Responsibilities:

Attend hearing scheduled by the court
Communicate with the legal counsel regarding item litigated clients
Transact with clients for amicable settlement
Prepare complaint/affidavits

FRAUD ANALYST
Citibank
Convergys Baguio
Camp John Hay Baguio City
May 2016- June 2016

Responsibilities:

Monitor real time queues and identify high risk transaction within the business portfolio.
Observe customer transaction to identify fraudulent activities.
Identify fraudulent transactions and cancel them from further processing.
Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risk
Ensure confidentiality of all information collected during investigation.

CUSTOMER SERVICE REPRESENTATIVE
eBay-NA Sell
Convergys Baguio
Camp John Hay Baguio City
September 2015- May, 2016

Responsibilities:
Provided prompt and courteous customer service in a call center setting.
Answered, screened and transferred all inbound calls.
Performed data entry documenting personal information.
Prompted some products and services that the company can provide.
Listen to customer’s questions about their card.

SKILLS and ABILITIES
Bookkeeping
Cost Accounting
Computer Literacy (Proficiency in Microsoft Word, Excel, etc.)
Accuracy and Attention to details
Can speak and write in English fluently
Can be flexible and can manage time well
Has marketing, selling, and entrepreneurial skills
Strong verbal and personal communication skills
Highly trustworthy, discreet and ethical
Team Player
Leadership

PERSONAL INFORMATION
Date of Birth: August 27, 1995
Place of Birth:Ifugao
Citizenship: Filipino
Civil Status: Single
Father: Charlie C. Casionan
Mother: Josie A. Barut

CHARACTER REFERENCES:

Amante Estacio Jr.
Assistant Vice President
Advance Microfinancing Corp
0995-517-7152

Marissa Gumabay
Financial Adviser
AXA Insurance Company
0912-952-6096

Liza Tamangen
Administrative Assistant
Assessment Section
Bureau of Internal Revenue
Baguio City
0920-585-7334

I certify that all details entered into this resume that pertains about me and my personality are true and correct to the best of my knowledge and ability.

Wagh-y A. Casionan
Applicant